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UbiKoality

UbiKoality



06 Jul

wont launch the game

Comment
    UbiKoality on Support Forums - Thread - Direct
Hey Den_Halve! I'm sorry to hear that the game is not launching for you. Are you able to grab a screenshot of this error? Also, are all of your drivers completely up-to-date?

03 Jul

The Game wont launch through steam and all my friends are having the same issue

Comment
    UbiKoality on Support Forums - Thread - Direct
Hey TheDelhiDeleter! I'm glad to hear that you were able to resolve the problem. Please do not hesitate to reach back out if you need any additional assistance. Happy gaming!

Unable to launch, getting an error. Please help

Comment
    UbiKoality on Support Forums - Thread - Direct
Hello xh4d0uk3Nx! My apologies for the inconvenience this error may have caused you. In order to launch Hyper Scape, your drivers will need to be completely up-to-date. Please update your drivers and go through the other steps listed ... Read more

Launches in the background but can't actually access the game

Comment
    UbiKoality on Support Forums - Thread - Direct
No problem, Flixayy! Thank you for your understanding. If you do end up creating a ticket, please let me know the case number!

Launches in the background but can't actually access the game

Comment
    UbiKoality on Support Forums - Thread - Direct
Thank you for letting me know! Please go through the other little steps listed here that you haven't tried, such as clearing your temporary files and reinstalling supporting s... Read more

Launches in the background but can't actually access the game

Comment
    UbiKoality on Support Forums - Thread - Direct
Hi Flixayy! I'm sorry to hear that you're having trouble playing Hyper Scape. Thank you for letting me know what all you've tried on your own! Can you confirm that all your drivers are completely up-to-date (AMD or NVIDIA)? It'd also be beneficial to check to see if Windows has any updates waiting to be installed!

Twitch Drops - Unable to access the Test Server

Comment
    UbiKoality on Support Forums - Thread - Direct
MODEE_BEAST, if you received the Twitch Drop, you should be able to see a Hyper Scape banner in Uplay. If you don't, please let me know what country you're playing in!

AinzOoalGown-., what country are you located in?

Twitch Drops - Unable to access the Test Server

Comment
    UbiKoality on Support Forums - Thread - Direct
Cristianax19, to confirm, did you receive a drop for access to the Technical Test?

LordOverflow, understood! Thank you for your positivity and understanding.

Twitch Drops - Unable to access the Test Server

Comment
    UbiKoality on Support Forums - Thread - Direct
LordOverflow, you can find a list of eligible countries here.

Twitch Drops - Unable to access the Test Server

Comment
    UbiKoality on Support Forums - Thread - Direct
If you all have any feedback to share regarding the country eligibility for the technical test, please do not hesitate to share your thoughts on the Feedback subforums for Hyper Scape!

02 Jul

wont launch the game

Comment
Hey Den_Halve! I'm sorry to hear that the game is not launching for you. Are you able to grab a screenshot of this error? Also, are all of your drivers completely up-to-date?

Launches in the background but can't actually access the game

Comment
No problem, Flixayy! Thank you for your understanding. If you do end up creating a ticket, please let me know the case number!

Launches in the background but can't actually access the game

Comment
Thank you for letting me know! Please go through the other little steps listed here that you haven't tried, such as clearing your temporary files and reinstalling supporting s... Read more

Vulkan-1.dll was not found error

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I'm sorry to hear that! Can you please try and grab a screenshot of this error for me?

Vulkan-1.dll was not found error

Comment
Hello guest-58UTTyRF! I apologize for this inconvenience. Firstly, please ensure that your drivers are completely up-to-date before launching the game. Then, try going through all the other steps listed ... Read more

Hyper Scape launching on second monitor, instead of primary, and immediately crashes.

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Hey BarcodeUser! I'm incredibly sorry to hear that Hyper Scape is crashing after jumping over to your third monitor. Can you first please try going through all the steps listed ... Read more

Launches in the background but can't actually access the game

Comment
Hi Flixayy! I'm sorry to hear that you're having trouble playing Hyper Scape. Thank you for letting me know what all you've tried on your own! Can you confirm that all your drivers are completely up-to-date (AMD or NVIDIA)? It'd also be beneficial to check to see if Windows has any updates waiting to be installed!

Unable to launch game

Comment
Originally Posted by CroutonJones
Okay, so here's the deal, and how I fixed the problem.

I'm actually running my computer with three displays (two U2419HCs in profile mode flanking the S2716DG), but one of them is also used by another system. All three displays are DisplayPort connected to my GTX 1070 Ti, the left also connected via HDMI to the other system.

At the time of my issue, the left-most monitor was switched to HDMI-mode for the other system. The left-most display is set for Display 3 in both nVidia Control Panel and Windows properties when all displays are assigned to DP, but changes to Display 1 when I switch it away to HDMI for its dual-use purpose. Might be useful information later.

I also added Hyper Scape in GeForce Control Panel, an...
Read more

Free 600 R6 credits dont work

Comment
    UbiKoality on Support Forums - Thread - Direct
Hello JPMRSPUFF! What message are you seeing specifically regarding these free credits?

Deleted game

Comment
    UbiKoality on Support Forums - Thread - Direct
Hello arturo.r12! My apologies for this inconvenience. Even if you uninstalled the game, the permissions should still stay under your account for you to install again later. Can you ensure that you're logged into the correct account? Also, were you previously game-sharing Rainbow Six Siege with other accounts on your PS4?