UbiKoality

Hello vinny_1203! I just sent you a private message about this. Thank you!

Hey FlyingLeopard58! My apologies for this inconvenience. Please grab a screenshot of this page and upload it in a case to your regional Store team at support.ubi.com! They would be glad to report this for you and help investigate it further. Thank you!

Hi BaLLzl3! I apologize for the sound issues you've experienced in Rainbow Six Siege. Firstly, can you please try clearing the cache on your Xbox? To do this, unplug your console from the wall, wait at least two minutes, then plug it back in and restart your game. If that doesn't help, you could try the other steps in this guide! Then, please be sure to report these sound bugs on ... Read more

Hello M4X1FIFA! I'm deeply sorry to hear that you're having trouble accessing the online services for Rainbow Six Siege. I completely understand your annoyance with this! Have you tried rebuilding your database? This process acts like a computer disk defragmenter and will not affect your save data. You can find those steps here! Then, I'd advise completing our ... Read more

Hi EnPro23! Thank you for writing this post and reporting this. Since getting disconnected from the match, did you leave any other ranked games?

Hey GodZeus94 and Kimpo619. I'm incredibly sorry to hear that both of you have been having trouble with this so much in Rainbow Six Siege! I fully understand how frustrating this must be. With that being said, please do not hesitate to report the player(s) responsible for these attacks to our team on Facebook or Twitter! It would be incredibly helpful t... Read more

Hey Covie.! I'm sorry to hear that you had to encounter this in Rainbow Six Siege. Please send this screenshot over to our team on Facebook or Twitter! They would be glad to ensure your report gets properly filed.

Also, I did redact the player's gamertag for privacy purposes. Please be sure to include it in your report, though! ... Read more

Hello PlasmicPigeon1. I'm terribly sorry to hear about the sanction that has been placed on your account in Rainbow Six Siege. The only way to submit an official ban appeal is through support.ubi.com. Can you please let me know your case number? I'd be glad to ensure it has been placed with the correct department. Thank you!

Hello ThickThor! I'm sorry to hear that you've been having trouble connecting to Rainbow Six Siege since Saturday. I fully understand your frustration with this! While the issue may not be with your internet solely, I do think there could stand to be some improvement in the connection between our services and yours since this has been an ongoing issue. With that being said, please complete our connectivity troubleshooting guide for Siege in full! This will ensure that the connection is completely optimized.

Please do not hesitate to contact ... Read more

Hi YxngClout! I am incredibly sorry to hear that your connection was interrupted during a match in Rainbow Six Siege. Support is not able to restore any lost elo, unfortunately. However, if you have video evidence of this happening, I would be more than happy to report it directly to our team!

Also, I merged both of your threads into one post for streamlined support!

Hey YxngClout! If the video is on YouTube, you can send me the link in a private message. You can also send it to our team on Facebook or Twitter!

Hey Shogun-.! I am not able to speculate as to why certain words may trigger the system's filter, but I suggest contacting our support team for assistance with changing your username since you're unable to. You can also reach out on Facebook or ... Read more

Hey Kimpo619. I'm incredibly sorry to hear that this happened and that you encountered this player in Rainbow Six Siege. Support is not able to adjust rank or restore any lost ranked points, unfortunately. However, I would be more than happy to report the player responsible for this! Do you have any video evidence of the lag you experienced during the match?

Hi moonboy7! I'm sorry to hear that this happened to you in-game. Do you have any video evidence of your connection being interrupted during the match? I'd be more than happy to get the player(s) responsible reported.

Please keep in mind that Support is not able to adjust rank or restore lost ranked points. My apologies for this inconvenience!