UbiKoality

Hey there, pledgeofdemon! I'm terribly sorry to hear that you're having trouble with the VoIP in Rainbow Six Siege. Although I'm not able to assist with changing any codes, I can provide some suggestions. For starters, I would advise going through all the steps listed in this post. These steps have helped other players experiencing similar issues like the ones you've mentioned. Afterward, if none of these steps help resolve the problems, please contact our team at ... Read more

Hi there, NerfYuri1778! I actually just responded to your DM about this glitch. Thanks for reporting this!

Hello there! Thank you for taking the time to write this post and bring this to our attention. This issue has been already reported on R6Fix for the team to look further into. Please be sure to contribute to the post ... Read more

Hello there, Wamonkey69! If you've been having trouble reconnecting to your matches, perhaps you could try this workaround! Let me know if that helps.

Hey there, BoondoggleLimp! I deeply apologize for any inconvenience or frustration this may have caused you in Rainbow Six Siege. Thank you so much for writing this post and including a video link! I've passed this along to the relevant teams for further review. Your help is greatly appreciated!

Hello there, Lolzfordayz2018! I just looked over your account and can see that you received and opened the free M.U.T.E event pack. If you need me to let you know what exactly you received, feel free to send me a private message. My apologies for any confusion!

Hi there, ChrisK.-! As ISlurpz stated, there is not a way to turn off the notifications for BattlEye at this time. My apologies for the inconvenience! If you would like to share your opinions on this and whether it should be an optional feature, please do so on the feedback subforums for Siege. This will allow for better visibility from our team. Thank you!

Hi xKarne! I'm sorry to hear that you have not received your credits in Rainbow Six Siege yet. These purchases may take up to 24 hours to appear in-game, so please give the transaction enough time to finalize on all ends. Then, if you still have not received your credits after that time has passed, please grab an uncropped PC screenshot of the credits in your Steam Purchase History and upload it in ... Read more

Thank you for running through those steps, Francisco._.! I greatly apologize for this inconvenience. Since you're still having trouble with activating your drops, please reach out to our support team. They will be able to investigate this further and provide more specialized assistance than we can over the forums. Thank you so much for your patience!

Hey there, GalaKnight! I apologize for this inconvenience. While I cannot speak on a permanent solution for this error code, I can assure you it has been reported to the team. I'd be glad to gather some information from you to share with them!

- What Internet Service Provider do you use?
- What region are you located in?
- When specifically do you receive this error?
- Are you able to join the queue before receiving this code?

Thank you!

Hey there! I would strongly advise reading through this support article. It provides more detail regarding Uplay+ and save progress. For some games, unsubscribing from Uplay+ may affect your save data. As stated in the article, "Your saved game should be compatible with your UPLAY+ game if you played any Uplay Edition."

Hi JairoTheBR! I apologize for this inconvenience and any frustration these temporary sanctions may have caused you. Support is not able to remove temporary bans of any kind, unfortunately. I would still be glad to get this reported for you nonetheless. I'd also suggest completing our connectivity guide in full to optimize your connection to the game's online services. This will ultimately lessen the amount of disconnects you may experience!

Please do not hesitate to contact ... Read more

Thank you for taking the time to assist other players, andrewmacmi2020! I'm very glad to hear that your problem has been resolved, Fearzxs!

Hi Francisco._.! I can see that your accounts are linked correctly at this time, so it may just be a visual notification error. Have you tried receiving drops in Siege before now?

Hello there, TeeJay.IG! Firstly, I want to apologize for any frustration and inconvenience you've experienced as a result of the sanction that has been placed on your account. Secondly, I appreciate you acknowledging that Support is limited as to what can be discussed over forums! Creating a ticket as soon as this happened was the right move, as our team at support.ubi.com will be able to investigate this further with you. After further review of your ticket (12350046), I can see that it has been placed with the correct department at this time. As soon as th... Read more

Hello Xraybear23! If you have received a permanent suspension/ban in Rainbow Six Siege, you will need to contact our team at support.ubi.com to submit an official ban appeal. I am not able to assist with these appeals over the forums. Our team will be able to investigate your case and your account, then let you know once a decision regarding the sanction has been made. Thank you for your patience and understanding in the meantime!

Hello everyone! I'm terribly sorry to hear about the sanctions that have been placed on your accounts. As I am not able to assist with account bans of any kind over the forums, you will need to open a case at support.ubi.com to submit an official ban appeal. From there, our teams will investigate your case and your account then let you know once a decision has been made. Thank you for your patience in the meantime!

ZoomerKid, Ubisoft takes a firm stance on cheating. This meaning that we do not tolerate any form of cheating in any of our games. I do apologize for the inconvenience and frustration that this may have caused!

Also, I'm incredibly sorry to hear that you feel that way CaughtYaLackin. Is there anything specifically that you need assistance with at this time? I'd be more than happy to help!

Hey Wilcomt5! I'm terribly sorry to hear that you received an abandonment penalty in Rainbow Six Siege. I completely understand how frustrating this must have been for you and your team to experience! While Support is not able to remove temporary bans or penalties of any kind, I'd be glad to get this reported for you. I would also suggest completing our connectivity guide if this happens often! Doing so will ensure that the connection to the game's online services is optimized, which should ultimately help lessen the amount of kicks and disconnects you experience.

Please do not hesitate to ... Read more

Hey Latinprefix! I'm sorry to hear that you have not received your credits in Rainbow Six Siege yet. Since 24 hours have passed, please open a case with our support team so they can investigate this further. Be sure to include an uncropped PC screenshot of the credit purchase in your St... Read more