UbiKoality

@c-pick Hey there! Thank you for taking the time to write this post. I apologize for any inconvenience or frustration that may have been caused by these features in Assassin's Creed Valhalla! I understand how these could grow to be annoying over time. Moving forward, do you have the following settings turned on under the Interface tab in the game's settings?

Enemy Proximity
Tips and Messages
Contextual Actions
Controls Hints

These sound like what you may have mentioned in your post, so it may be helpful to disable them and see if they make the improvemen...

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Now that the Yule Festival has ended, the issue with Eivor spawning drunk should be resolved! Please let me know if you continue to experience other odd, similar problems.

@Slevexz My apologies for the inconvenience! Would you be able to clarify this issue a bit more for me? I would be glad to investigate it further and get it reported.

Hello maxginthehouse! I sincerely apologize for any inconvenience or frustration that this may have caused you. Native KBM support is disabled for Rainbow Six Siege. There is nothing further that can be done on our end. If you believe a player to be cheating in-game, please refer to this support article that contains more information on how exactly to report them. Thank you for wanting to help improve the in-game community!

Hi Fallen-OG! I'm terribly sorry to hear about this problem you've been experiencing in Rainbow Six Siege. I also apologize that you were not able to submit a support case! For starters, please try rebuilding your PS5 database. This process acts like a computer disk defragmenter and will not affect your save data, so it would be great to try to see if it makes any improvements with this. I would also advise completing our web browser troubleshooting guide to see if that allows you to submit your support case!... Read more

Hey there, ALEXF2230! I'm extremely sorry to hear that you were DDoS'd upon returning to Rainbow Six Siege. Your annoyance and disappointment are completely understandable! While Support is not able to restore lost ranked points or adjust rank, we can still get instances like this reported. I will certainly share this situation and your comments with the team. If you experience this again in the future, please try to get videos and/or screenshots of your connection being interrupted and send it to our team at support.ubi.com. They would be glad to forward yo... Read more

Hello Cumcuber_Haugh! I'm extremely sorry to hear that this happened in Rainbow Six Siege. This is a result of the Reverse Friendly Fire system that takes place automatically in-game. However, instances like this have been reported to the team due to players abusing the system to get others banned. With that being said, please send the usernames of these players to me in a private message. I would be happy to get them reported for you. Thank you!

Hey there, SEAWARDO4SIS! I'm very sorry to hear that Rainbow Six Siege has been crashing on launch for you. I completely understand how frustrating this can be to deal with! Moving forward, please start by verifying the game's files in Steam. Doing so will replace any missing or corrupted files that could potentially be causing this problem, then ensure that everything else required for the game is properly installed. Afterward, please try running Siege ... Read more

Hello UnBearaBllle! I'm extremely sorry to hear about this annoying situation you were stuck in while playing Rainbow Six Siege. Your frustration is completely understandable! Were you able to get the username of the player responsible for this? If so, please send it over in a private message. I would be more than happy to get them reported for you!

Hi DipToHard! When purchasing a game from a client, you typically receive direct entitlement. This means you can activate the game directly from the client without needing an activation key. If you're being asked for one, then you may be logged into an account separate from the one you used to purchased the game. With that being said, please navigate to the following directory on your PC:

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership

Then, grab a screenshot of that folder's contents and upload it in a case at support.... Read more

Hi ZannyFang! My apologies for this inconvenience. After further review of your account, I'm seeing that the Alpha Packs you may have been referring to were able to be opened. That being said, this may just be a visual error as it looks like you received the content on the backend. If you would like me to let you know the contents of the Alpha Packs from today just to confirm, please send me a private message. Thank you!

Hi paradox_L! First, I deeply apologize for the annoyance or inconvenience that this bug in Rainbow Six Siege may have caused you. Second, thank you so much for taking the time to not only write this post and get this reported, but to include details of the problem and screenshots! This kind of information is extremely helpful when investigating bugs, so I really appreciate your help. Moving forward, I'd suggest verifying the game's files in Steam for starters. Doing so will replace any missing or corrupt... Read more

Hi there, meinSebo! I'm sorry to hear that you haven't been able to use your Year 5 Pass in Rainbow Six Siege. On our end, I'm seeing that everything has been activated and added correctly. Can you please list what content you're missing specifically?

Hello zDivine03! Although you purchased Rainbow Six Siege through Epic, there is still data that needs to be downloaded for Ubisoft Connect. This is intentional, but I can certainly share your comments with the relevant team! If you've been having any trouble downloading the game, please do not hesitate to let me know or contact our support team. Thank you!

Hello M1LKY96! I'm terribly sorry to hear that you have not been able to launch Rainbow Six Siege. I also apologize for the trouble our support site has caused while you were trying to submit your case! Moving forward, please start by verifying Siege's files in the Epic client. Doing so will make sure that there are no missing or corrupted files causing problems, and that everything required for the game is properly installed. Afterward, try running the game ... Read more

Hello TheWolf_IQ! As explained by another support member here:

"When you purchase a Uplay enabled game on Steam, the game then has to activate itself through Uplay. This can only be done through the account the game was originally purchased on. Because of this, family sharing isn't possible."...

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Hey there, sRoshaNs! I'm sorry to hear that you've been having trouble getting into matches in Rainbow Six Siege. Are you receiving any error codes or messages? How long has this been an issue?

@roomierginger4 Hey there! I sincerely apologize for the delayed response. All of our teams have been extremely busy as of late working to answer the copious amount of support inquiries that are coming in. As some time has passed, are you still experiencing this bug at this time? If so, are you able to grab video evidence of it?

@roomierginger4 Hey there! I sincerely apologize for the delayed response. All of our teams have been extremely busy as of late working to answer the copious amount of support inquiries that are coming in. As some time has passed, are you still experiencing this bug at this time? If so, are you able to grab video evidence of it?

@xxporsche911xx Hello there! I'm extremely sorry for the delayed reply to your post. I also apologize for the various issues you've been having trouble with in Assassin's Creed Valhalla. Have you tried completing our Xbox troubleshooting guide? It would be great to try to see if those steps make any improvements with these bugs ...

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Hello IIvGalzAngelvII! I'm terribly sorry to hear about this. What are the names of the challenges you've been having trouble with specifically? Have you tried completing our Xbox troubleshooting guide to see if those steps make any improvements with this problem?