Anno 1800 Dev Tracker

Hey there @Kast3M

Thank you for reaching out to us, sorry to hear you're experiencing crashes!

May we please know if you happen to use Logitech G-Hub at all?

And that you're using Windows 10 (as some players have updated to Windows 11 early, which is not yet supported).

And please make sure you give all the steps in our ...

@navystingray367 Thank you for confirming this information. Can you please try the steps HERE.

If the issue continues please let us know.

Thank you.

Hey @astrayel

Thank you for getting back to us!

As @Anykeyer has rightly noted, Windows 11 has not been officially released yet and as such, we ...

@cerithala We are glad to hear that you managed to get gold. If you need anything else please let us know.

Thank you.

@blitzsparkz Sorry to hear this. Please try to redeem it on the Ubisoft Connect website as well as in the in-game overlay.
If the issue persists, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking int...

Hey there folks.

Thanks for the reports. I've raised this with the development team for further investigation.

@chospes Hey! I am afraid we can only support the forums in English. If you translate your message we will do our best to assist you.

Alternatively, you can create a support ticket for support in your language here:
 
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@guest-yo3h3dvl Sorry to hear that this has still not worked for you. Can you provide a video showing this NPC as missing please?

We can then pass this on to the Dev team.

Thank you.

Hey folks,

I am sorry to hear that you're all encountering issues accessing your Season Pass content.

This is an issue that our dev team is aware of and they're investigating it further.

Apologies for any inconvenience caused.

Hey folks,

The team have been made aware that there are issues with the delivery of Season Pass content. They're investigating the matter at the moment, but we do not currently have any further information to share at this time.

Apologies for any inconvenience caused by this.

@xxmalakianxvii Hey,

I am sorry to hear that you're encountering issues with your DLC on Division. This is an issue that the dev team are aware of and they're investigating the matter further.

Apologies for any inconvenience caused.

@abisai1978 Hey! We've received reports of players who are unable to unlock the Core challange "Ireland's Saga".

The development team has been made aware of this issue and they are currently investigating it.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

Would you also be able to send us images showing...

@thepanicgr Hey! Sorry to hear that you have been experiencing this issue for some time. Have you created a support case for this issue yet?

@tj7boss Are you able to carry on with other missions like Tintinator01 has done then try to fast travel?

Hey folks,

I am sorry to hear that you're encountering issues with your DLC purchases.

The team is aware of these issues and they're currently investigating them further, but at this time we do not have any updates to share.

Apologies for any inconvenience caused.

Thanks for providing this information and sorry to hear you are experiencing this in game. If possible could you confirm whether you have been able to attempt the workaround provided above.? If this appears to be a ongoing issue would you be able to confirm the platform you are playing on while you experience this and also an image or short video clip showing how this occurs in your game.

@stefanteo Hey,

Sorry to hear that the steps didn't resolve your issue.

You can create a support ticket via our help website and attach the files through there, we can still view those

Hi there, thanks for getting in contact and providing this workaround you used to be able to resolve your issue. Hopefully this will assist other players who may be experiencing this issue and I will certainly forward this information for further review. In the meantime, if you would like to provide any additional feedback or have any other queries, please feel free to let us know.

@gtxgamer2017 Hey,

Thanks for reaching out with your feedback. I'm afraid I wouldn't be able to say why it isn't in the game as I don't have the insight on the mechanical decisions for Division 2.

I will pass the feedback onto the team for further consideration

Hey folks,

I am sorry to hear that you're not able to access this mission after completing the Manhunt. Can you drop us a brief video demonstrating this, so I can pass it onto the team to take a closer look into?