Anno 1800 Dev Tracker

@fneagen Hey! We've received reports of players who can see the objective marker for the encounter with the Daughters of Lerion, even though they have defeated them already.

The development team has been made aware of this issue and they are currently investigating it.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations...

@thermite46 Hey! Sorry to hear that you are experiencing this issue. In order to troubleshoot this, please try the steps here.

If you need further help please let us know.

Thank you.

@littleweasel01

Hey there.

Sorry to hear about this. If possible can you provide us with a video showing you're changing the settings and then they're not being saved when closing and opening the menu again?

@lnhzz This does seem rather strange. Can you provide a video showing this happening please?

@ChuckKatse Thank you for sharing this information! It is greatly appreciated...

@napa-time Hey! Sorry to hear that you are encountering these issues with the game. In regard to the game crashing can you please try the steps here.

With the save issue, is it the manual save or quick save that is not working?

@bielik01

Yep. Should be in there now

Thank you for this update SteveZ_Pun, and I am happy to see that you were able to continue. The Game team is actively looking into this and your provided information has been greatly appreciated! Please keep an eye out for further updates, and thank you for your patience.

@croftylarge Sorry to hear that you are encountering this issue. Are you able to reload a previous save?

Hello! Thank you for contacting us about these freezes and crashes that you have been experiencing. I appreciate you letting us know what troubleshooting that you have tried so far, and providing your system set up. If you have not already, please complete our guide here and ensure that you are running Ubisoft Connect as administrator. However, if afterwards you continue to experience these freezes, please contact us on ...

Hello @scottbrowne04 ,

Thank you for reaching out to us, I'm sorry to hear you're having issues with your wheels!

And thank you for already giving some steps a try and letting us know!

If possible could you please capture some footage of this behaviour and link it here so we can take a look and pass it onto the team?

Much appreciated!

@louiscarr Heya! We do not offer phone support, I'm afraid. Our Support teams can be found on the support portal, the Support Facebook, or the ...

@philyg213 This has been reported to the dev team and it is under investigation.

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking into the issue. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Thank you.

Thanks for the additional reports and videos provided, I have sent all of these over to the development team.

Hey guys,

Sorry for the delay and thanks for the heads up, I've merged the two threads.

Your details have also been passed onto the team who are still looking into this.

Should we receive more information, we'll let you know.

Thank you!

Hey @dr5knuckles ,

I'm sorry for the delay in getting back to you, just checking in to see if this issue is still occurring when attempting to invite friends?

Thank you!

Hey @ghostdriftx ,

Sorry for the delay in getting back to you!

I can see you note running the controller wirelessly, are you able to try it wired and let us know if the issues persist?

Likewise, do you have another controller available to test?

Thank you!

Sorry for the delay in getting back to you @obu42 1

Do you happen to have a screenshot of this so we can bring this to the team's attention?

Thank you!

Hey there @xrevo94 ,

Sorry for the delay, thank you for getting back to us with this, it's appreciated!

I've updated the team with your response and will let you know when we hear more from them or any next steps!

Thank you!

@tommy_webster Hey! Sorry to hear that this is happening. Please try the steps here to troubleshoot this.

If the issue continues, please let us know.

Thank you.

Hey guys!

Thank you for your advice here @OBu42 !

Checking in @alejolink999 are you still having issues with this trophy?