Apex Legends

Apex Legends Dev Tracker




25 Aug

Comment
    EA_Darko on Forums - Thread - Direct

Hey @OtakuXu if you are in-game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko

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Comment
    EA_David on Forums - Thread - Direct

I was a little afraid to click this one. 


24 Aug

Comment
    EA_David on Forums - Thread - Direct

@MassiveVernon Please report suspect behaviour over on the EAC site if you haven't done so already: https://www.easy.ac/en-us/support/game/contact/report/

Also, please check your DMs, I've sent you one.

 

Thanks. 

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23 Aug

Comment
    EA_Darko on Forums - Thread - Direct

 

Hey @JI84uL if you are in-game and suspect a user of cheating then please report them by following the steps in this link: https://help.ea.com/en-tr/help/faq/report-players-for-cheating-abuse-and-harassment/

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21 Aug

Comment
    EA_David on Forums - Thread - Direct

@D3m0niz3r A patch rolled out a little while ago, tweaking the Devo damage and floor spawn rate, as well as some other changes. Full notes behind the spoiler. 

  Spoiler (Highlight to read) Season 6 Game Update Patch - Aug 20

 

  • Rampart Amped Wall client error in softened gore locales

  • ...
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20 Aug

Comment
    EA_David on Forums - Thread - Direct

Points for being succinct. 

We have no word yet, but if/when there are tweaks we'll let folks now.

For now, you can elaborate on how you'd nerf it (handling/ammo/just toss it back in the crate?) or pop into one of the other threads on the current meta. 


19 Aug

Comment
    EA_David on Forums - Thread - Direct

Thank you, we got that now. It was an excellent report. 

Comment
    EA_David on Forums - Thread - Direct

@CGC_skylice Hey, for something like this please send me a DM and we'll forward it to the appropriate folks. Mouseover my name and you should get see the option to send a DM. 


18 Aug

Comment
    EA_David on Forums - Thread - Direct

Unfortunately not, we don't have any mechanism for granting coins in this way, even when the amount is trivial like in this case. Sorry, we can't help with this.


03 Aug

Comment
    EA_Kent on Forums - Thread - Direct

Hey @EG_suz

 

I'm afraid that account bans aren't something we would be able to investigate here on Answers HQ. The Terms of Service team would need to investigate your account and determine if the ban could be overturned. 

 

For more information on how to set up a case with them check out the ...

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31 Jul

Comment
    EA_Kent on Forums - Thread - Direct

Hey @SeerFenrir

 

I'm afraid it's not possible to transfer your progress between accounts. If you start playing on a different Xbox account (or on a different platform) you would be starting over from the beginning. 

 

 

/Kent

Kent.png

27 Jul

Comment
    EA_David on Forums - Thread - Direct

@TwitchLegitlolly Hey, I'll send you a DM to clear up what's happening here. 

 

Comment
    EA_David on Forums - Thread - Direct

@TwitchLegitlolly Hi, it looks like you got the Bloodhound heirloom back in December last year, either from hitting 500 packs, or from luck.

This will have reset the guarantee, and you'd need to open 500 Apex Packs to hit the the guarantee. 

I see you also got the Pathfinder Heirloom around this time, but as you got it from the Holo-day Bash event packs, this wouldn't have affected the guarantee. 

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24 Jul

Comment
    EA_Barry on Forums - Thread - Direct

@Kaiijyuu 

 

You have not missed anything, there are specific requirements and some countries/regions are not included.

 

Thanks.

barry.png
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23 Jul

Comment
    EA_Aljo on Forums - Thread - Direct

@geek_rikuchan093 

 

You're very welcome. If you have any other issues or questions, please let us know. Thanks and stay safe Standard smile

Comment
    EA_Aljo on Forums - Thread - Direct

@geek_rikuchan093 

 

We don't have any information on this. In the past, item transfers between accounts/platforms has not been allowed. If this changes, you should see an update on our official channels.

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @geek_rikuchan093.

 

We're not aware of anything changing with account transfers. Are you saying you want to move your gamertag, PSN ID or EA ID to a different EA account?


17 Jul

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @Stormchaser2043.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know what happens. If that doesn't help, please tell me if you're on a wired or wireless connection. Thanks!

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Srksii implying that any other user is in breach of any rule is not allowed on AHQ.

 

Darko