Apex Legends Dev Tracker

Hi @ThreeWorldAges, 

 

Just a heads up, I've edited your opening post to remove the image sharing the players name. We can't action reports like this on Answers HQ, and such posts can lead to harassment as outlined in the Ans...

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Hi @Nameless_Ron1n,

Yeah, that message is telling you that the ban that's on there isn't going to be lifted. Sorry, I know you were hoping to get a different result.

- EA_Lanna ____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

...

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Hi @Nameless_Ron1n,

We won't have that ability from Answers HQ. The Terms of Service team exclusively offer support for bans and suspensions on EA gaming accounts. You'd need to reach out to them to appeal the ban. I popped a link above in my earlier post that will walk you through how you can send one in, all things considered.

- EA_Lanna ____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also ...

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Hi @Nameless_Ron1n, 

 

Our Terms of Service team (ToS) can take a look if you fill out the webform to send in an appeal to them. Saying that, contacting the ToS team is only advisable if you believe the ban you received was added by mistake/no rules were broken. There would be no point reaching out to the ToS team aside from that as they will not overturn bans if the rules were broken and cre...

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Hi @enzhen22,

I mentioned this in my first post; we cannot look into your ban or your account here on Answers HQ. Therefore, I won't have the information you're looking for...

As we can't help directly and as there is nothing more we can add to help you with this, I'll close this off here. For more help with your case, I've shared how you can appeal a ban and how you can secure your account. Please follow that advice.

- EA_Lanna _________________________... Read more

Hi @enzhen22, 

 

Absolutely, EA takes account security very seriously and we all have to do our part to protect our EA accounts. For players, these EA Help articles will be informative and help with being vigilant, smart and safe online:

• ...

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Going to go ahead and lock this thread, if you have a ban on your account, even if only joking when you broke the rules then you need to speak with our live support team.

Darko 

Hi @enzhen22, 

 

I'm so sorry, we can't look into the suspicious activity or the ban for you from the forums. Please follow these steps to help re-secure your account. There may be some steps there that can't be completed while the ban is in place but that's ok, the ban itself...

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Hey all, going to go ahead and lock this thread.

Please do not post similar threads like this as it can be seen as baiting and trolling.

 

Darko

I'm sorry to hear that. It's never a great feeling to discover your account has been compromised and then banned.

 

@OldTreeCreeper is correct, we really can't look into this for you from Answers HQ. The Terms of Service team is the only team who handles ban. To have this looked into to see if a ban was added correctly or by mistake, you'll need to contact them. You can reach them by ...

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You will need to speak to our Terms of Service team @8x3gbr00e9g6 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click ...

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@mrs_rosslynch 

 

Progress still cannot be transferred between platforms.

 

I'm now locking this thread as "necro posting" is against the Answers HQ rules.

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