Apex Legends

Apex Legends Dev Tracker




07 May

Comment

Originally posted by YerawizerdBarry

Updated fine on steam deck then open it loads to 100% and then crashes whilst trying to initialise. Have restarted steam already aswell, any ideas?

Comment

Originally posted by SuperProGamer7568

Why is my heirloom uniequiping every time i exit the heirloom menu?

Comment

Originally posted by Glennjamin72

All my heirlooms are unequipped and when I equip them it just unequips them by default so I can’t use my heirlooms

Comment

Originally posted by yeahbuoy3

i can’t equip my heirlooms :/

Comment

Originally posted by Skeletor-

Ranked season didn't reset
edit: PC

Reset should be live now.

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey folks, thanks for the posts!

 

This is being looked into by the team.

Mako.png
Comment
    EA_Mako on Support Forums - Thread - Direct
Hi @pixlheart,

If you have a negative coin balance, that means a refund was provided but your account had already spent the coins.

If you didn't request the refund, you'll want to check with Microsoft or anyone else who may have had access to the account to make that request on your behalf.

Any coins added to the account in the future would go towards repaying that negative value before being available for use on the account. Mako.png
Comment
    EA_Mako on Forums - Thread - Direct

Hey @selletricks,

 

We cannot assist with this on the forums, as we do not investigate or ban cheaters here.

 

The team that does investigate and take action can take reports through this form if you didn't get a chance to report in-game:

 

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/ 

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Comment
    EA_Mako on Forums - Thread - Direct

Hi @xFeermx,

This is an issue we're aware of, and the team's currently working to get it addressed. Thanks for the post!

 

Edit: This should now be resolved, please relaunch if you're not seeing that show up correctly!

Mako.png
Comment

Hey there.

This was fixed, so if you login, you should your Ranked rewards appear, and your Rank reset.
Let us know if you still have issues.

~ Mack.


06 May

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @YingYingYingYo 

 

At the moment the following languages are supported on Answers HQ:

 

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @frozenyuri28 

 

I'm sorry to say, we're not able to help with banned accounts over Answers HQ. Unfortunately, if you've already submitted 3 disputes, there's nothing else that can be done as ToS has performed multiple investigations and could not find anything that warrants overturning the ban. More information on banned accounts can be found in the article ...

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @updatebom 

 

At the moment the following languages are supported on Answers HQ:

 

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @fqgqge51351 

 

At the moment the following languages are supported on Answers HQ:

 

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This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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05 May

Comment

Originally posted by EnzoVulkoor

I don't know I get where you're coming from a graphic design standpoint, but on the user side of it. Rounding up is way worse as it makes you think you have enough for something when you don't. Like if your bank did this when you were going out for lunch the day before your next paycheck. You think you could splurge on something but you can't, you're in line to pay, you've made the order for it and nope bank rounded up.

in this case, yes. But - per your bank example - your bank basically knows that (almost) every number they are every dealing with - at least every number that might need to be formatted - is a currency. So they can apply rules accordingly. Like, because it's currency, your bank is rarely going to - if ever - truncate a number for UI "neatness." Your bank is always going to favor absolute precision in every case. But we use the same rounding and truncation logic for basically everything. Damage, kills, games played, KDR, and currency. And yes, we could "always round down." But does that make as much sense for games played? Or damage? I am less sure. And yes, you can make it like an optional arg - round down/round up - but then you have to think through what's "best" in every case, and then make sure you have test cases for all those things, and ... Well, that's why I had found this be such a whack-a-mole type of debugging process to get right.