Apex Legends Dev Tracker

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16 May 14:56 EA_Pulsar on Support Forums - Thread - Direct

@Fanman235433 If there was another Steam account linked to that EA profile, you won't be able to link a new one. You can still reach out to our support team if you'd like to check your account history, but we cannot promise anything in this case.

EA_PulsarAHQ

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16 May 13:12 EA_QueenBee on Support Forums - Thread - Direct

Hey @Lak991115,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned then I recommend that you reach out to our terms of service team. They can take a look at this ...

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16 May 11:16 EA_Mari on Support Forums - Thread - Direct

@miyakc18 I have merged your thread here as Fuse was unlockable during Season 20 provide completion of Breakout Challenges. Please check the accepted solution above and let us know if you still have questions.

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16 May 09:15 EA_Darko on Forums - Thread - Direct

IF that is what our team has stated @Milli0286 then there is nothing we can do to change this on AHQ.

Darko

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16 May 01:20 Trello on Trello - Thread - Direct

External link →

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16 May 00:48 /u/RSPN_Thieamy on Reddit - Thread - Direct

Known issue if you're playing on an adjusted resolution

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15 May 19:24 EA_Mako on Support Forums - Thread - Direct

Hey @INaFuTaI,

I've edited the post to remove the content that's been actioned in-game. If it resulted in an account action, please don't re-post it on the forums either.

While I understand you're saying this was a result of mistranslating a Korean phrase, looking back over the account I do see an email was sent 3 days ago showing the exact language that resulted in the most recent account action.

This was the usage of certain English abbreviations for inappropriate remarks which resulted in the action, please take a look back for this email or on your case hist...

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15 May 17:46 EA_Aljo on Support Forums - Thread - Direct

Hi there, @highshaggy

We're not able to help with missing content over Answers HQ. This is something an advisor is going to need to help with. To get in touch with one, please follow the instructions here to open a case. Thank you.

Video

15 May 17:03 Apex Legends on YouTube - Thread - Direct

See transcript

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15 May 15:06 EA_Darko on Forums - Thread - Direct

If you have a ban on your account @Milli0286 you will need to speak with our TOS team: https://help.ea.com/za/help/account/information-about-locked-or-banned-or-suspended-accounts/

Darko

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15 May 11:46 EA_Pythia on Support Forums - Thread - Direct

@heinhtetwai,

please wait 24 hours for the coins to arrive in your account.

If it's still not there, please try the suggestions in this thread.

The thread is rather old at this point though, so in accordance with our rule about necroposting, I will be closing it now. If the issue persists, please open a new thread.

Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

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15 May 08:10 EA_Darko on Forums - Thread - Direct

Do you have a TOS sanction on your account @Milli0286?

Darko

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15 May 07:55 EA_Lanna on Support Forums - Thread - Direct

Hi @yhr1224,

At the moment the following languages are supported on Answers HQ:

...

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14 May 22:19 EA_Mako on Support Forums - Thread - Direct

Hey @GGuu13,

I've moved your post out to a new thread since it wasn't related to the topic it was posted in originally.

Typically speaking our Terms of Service team would not remove a ban if the activity was confirmed to be coming from this account, regardless of who may have been behind the keyboard at the time. Since you would be responsible for any activity that takes place on your account, that would be why we aren't able to assist in situations involving account sharing.

You're certainly welcome to ...

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14 May 20:55 EA_Mako on Support Forums - Thread - Direct

@Terminat0r4537

Great, once you've submitted a case they will be in touch just depending on how many other cases are ahead of yours in their queue.

You can keep an eye on your email or your case history page here to see once they update the case for you.

...

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14 May 20:32 EA_Mako on Support Forums - Thread - Direct

Hey @Terminat0r4537,

Sorry to hear this happened. Unfortunately, as you're responsible for the activity on your account, something like this won't typically result in the action being removed as it was still taking place on this account.

You're welcome to ...

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14 May 18:50 EA_Mako on Support Forums - Thread - Direct

Hey there, The language this message was posted in is currently not supported on Answers HQ. At the moment you can get help here in the following languages:

English
...

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14 May 18:33 EA_Aljo on Support Forums - Thread - Direct

Hi there, @jilusheni

I'm sorry to say, we're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

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14 May 16:06 EA_QueenBee on Support Forums - Thread - Direct

Hey @saijaku_39,

We currently support the following languages here on AHQ: