Apex Legends

Apex Legends Dev Tracker




15 Dec


14 Dec


13 Dec

Comment
    EA_Mako on Forums - Thread - Direct

Hey @SilverRaven19,

 

At this point these lobbies are typically only provided for certain community tournaments, so they're unfortunately not something we can guarantee on request.

 

That said, please check out this page for more information regarding community tournaments, including an email towards the bottom that can be used for any other requests or questions.

 

This is agai...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @T7QO

 

I'm afraid we wouldn't be able to help you out with that on Answers HQ. Our Terms of Service (ToS) team handles Sanctions and Bans on accounts though. You will need to reach out to them to have this looked into. This Guide and FAQ will help with reaching out to them: ...

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Comment
Hey @wikid_styles,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then you can reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/contact-us/

They'll be able to take a lo... Read more

12 Dec


11 Dec

Comment
Hey @pepehoteam,

I don't entirely understand what the issue is. Do you mean that you unlinked your PlayStation account from your EA account, linked it to a different EA account, and are now having trouble linking it back to the old EA account?

If so, what problem are you exactly having when you try to link your PlayStation account back?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

09 Dec

Comment
    EA_Lanna on Forums - Thread - Direct
Hi @marneyyyy,

Your post has been merged in with this one on the same subject. My post above would apply to both of you. Could you take a moment to read through it please and follow the advice popped in there?

Thanks,

- EA_Lanna Lanna.png____________________________________________________________


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps u...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Survivorflash

 

I appreciate you reaching out to us, but I'm afraid we can't assist with account bans here on Answers HQ. It would be up to the Terms of Service team to review the account and see if the ban can be lifted.  If they determined that the ban should remain in place, I'm afraid that means the account will stay banned. Sorry, I don't have better news, It's never a great feeling to discover your account has been compromised and then banned.

 

If you're concerned someone's hacked your account, I would still strongly encourage you to go through ...

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Comment
    EA_Darko on Forums - Thread - Direct

Sorry to say @Sp3NgL3R_MF but if our TOS team has denied your appeal then that would be that.


It is not possible for us or anyone else to change the outcome of a TOS investigation.

Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @Sp3NgL3R_MF if our TOS team has denied multiple appeals then there is nothing anyone can do to change this.

 

After a certain point our TOS team will no longer review appeals.

 

Darko 

Darko.png

08 Dec

Comment
    EA_Darko on Forums - Thread - Direct

Hey @NKDrac if our team has declined your appeal then it would mean that there is evidence the action was correct. If this is the case then there is nothing we can do to change this.


Darko 

Darko.png

07 Dec

Comment
    EA_Darko on Forums - Thread - Direct

If our TOS team has denied your appeals @NKDrac then there is nothing we can do to change that.

 

Darko

Darko.png
Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @NKDrac 

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click ...
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