Apex Legends

Apex Legends Dev Tracker




14 May

Comment
    EA_Mako on Support Forums - Thread - Direct
Hi @RWtub2,

It looks like this actually took place during an issue back on April 2nd.

I'm sending you a DM here on AHQ with a bit more information to confirm, please check for that and get back to me there when you can. Thanks! Mako.png
Comment
    EA_Barry on Forums - Thread - Direct

@SpeedySnail365 

 

If there is no money involved, you can go right ahead, thanks.

 

Here is the related link: 

 

https://help.ea.com/ca/help/faq/how-to-request-permission-for-ea-games-content/

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Comment
    EA_Aljo on Support Forums - Thread - Direct

@miami_graffer 

 

If you haven't received a response within 48 hours, please submit a new case.

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @TruckMan426,

 

At the moment the following languages are supported on Answers HQ: 

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Comment

Hey @pinkplasticlag,

 

The ranked rewards were changed back to what it used to be in previous seasons. Your end-of-season rewards will now be determined by the highest Rank tier you achieved during the entire season.


You can find further information regarding these changes in the Upheaval ...

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @IcyAlp you can find all the information related to trusted retailers here: https://help.ea.com/en/help/faq/where-to-buy-ea-games-v2/

 

Best of luck with it.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Sorry to hear that @GwenAlvarez-A36.

 

As the mobile game has been delisted this would mean that it is unlikely to be brought back. 

 

We can pass your feedback on to the team but would ask that you not get your hopes up.

 

If gaming is having a negative effect on your health there is no harm in taking a break. 

 

Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @Milli0286 have you responded back to the email you received from the team? 

 

Darko

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

Hey @Fanman235433 

To clarify, it is not possible to transfer your game progress between different accounts. If your Steam account was previously linked to another EA account, the progress will not transfer over if you will link it to another EA account. 

The number of platform accounts you can link and unlink with your EA account is limited. Once you have connected your accounts, you will be unable to disconnect your Steam account for six months. 

  

Please see this article for more information: How to link...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @981f0f2d13956c69,

 

Unfortunately we're not able to help with bans here on the forums.  If you'd like to raise a dispute, you can always reach out to our terms of service team. They'll be able to take a look into this for you.

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Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Champion_Nalini,

 

At the moment the following languages are supported on Answers HQ: 

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13 May

Comment

Originally posted by rspn_pav

Doing an internal investigation

Update: Asked around but no one was willing to own up to it. I guess TomboyLover will remain a mystery :(

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @miami_graffer 

 

This is something an advisor should look into so they can see if there's a ban on the account or not. To get in touch with one, please follow the instructions here for opening a case. Thank you.

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Comment
    EA_Barry on Support Forums - Thread - Direct

@ProdxWhite 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-...

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Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @NSkibA09 

 

This sounds like an account related issue. Please open a case with an advisor here so they can help with this.

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @IcyAlp where did you purchase the points and on what platform?

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to direct any questions trusted to your ban to our TOS team @GM-ZeisHautenhttps://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

They are the only ones who can assist. 

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Comment
    EA_cuervo on Support Forums - Thread - Direct

Hey @ProdxWhite,

 

 

 

We currently support the following languages on Answers HQ:

 

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Comment

Please report anything that you have seen on X (formerly Twitter), or another online platform directly to that platform.

You can follow this link on our website

 

 

EA_PulsarAHQ

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Stretchonutcho with which game is this, on what platform?

 

Have you tried any troubleshooting?

 

Darko

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