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Hi @katmallainious,
Ok, thanks for clearing things up. What it sounds like has happened is you've unlinked the EA account that your EA game saves are stored on and connected up a new EA account. As your EA game saves are stored on the EA account, not the device, your in-game progress will not transfer over when you change out the EA accounts.
The good news is linking back up your original EA account with the Apex game saves on it may restore the content:
EA_Help wrote:
If you unlink your platform account and link it back to your original EA Account, you may be able to get access to your stuff if you still can access the account.
...
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Winter is almost here with the return of the Winter Express game mode and introducing Wraith’s new Prestige Skin, the “Apex Voidshifter!
Read the full blog here: https://www.ea.com/games/apex-legends/news/wintertide-collection-event
This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.
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