For Honor Dev Tracker

Hey,

From what I can find there could be a number of things causing this which seem pretty random. For example:
https://www.reddit.com/r/Rainbow6/co...on_windows_10/

Are you able to see what programs are running in the background as well? Just to see if there are any conflicts

Hey there!

Can you please consult the following link? If after doing so you're still having issues please attach your system files to a new or existing support case so we can try to identify the root cause of this issue.

Hey Nymmerria and welcome onto the forums

Can you please set up a case on our support site and upload a screenshot showing your ports forwarded.
We will then be able to look into this f... Read more

Hey everyone, thanks for reaching out!

This issue has now been resolved. Happy gaming, and I'm sorry for any annoyance caused!

I'm sorry to hear you are having troubles connecting and were not able to see the Rabbids invade today! If you continue to have troubles the next time you play, I recommend verifying your game files (Steam) first and then if the issue persists performing the steps in our connection FAQ. ...

Hey there forevergekko, thanks for getting in touch!

I'm sorry that you are experiencing this issue. The issue referred to in the other thread is under investigation.

I appreciate that your network may seem fine, but as our servers are up and running, I'd like you to go through each step in this FAQ.

Can you please also try temporarily disabling UPnP on your router as well? If this does not help, please re-enable it.

If you are still having issues after these steps, please attach a screenshot of your forwarded ports from your router/modem.

Thanks for sharing your fix, hopefully this can help other players.

Hi guys! There seems to be a lot of threads about this issue. If you could, please submit your MSINFO/dxdiag files on a ticket for the investigation, and reply back with your ticket numbers. The FH team greatly appreciates your help!

Hey!

Have you tried all of the steps here, just to double check:

https://support.ubi.com/en-GB/faqs/0...s-in-For-Honor

Hi Demon_Fangs! Please submit your MSINFO/dxdiag files on a ticket for further assistance.

Hi Squabe! I looked into your ticket, and noticed that the team was able to add the Elite Outfit to your account. I sincerely apologize for the experience you had, and hope the outfit is showing in your account now.

Hi Oni-Nikuya! If you are still missing your content, please update your ticket stating you are still missing your content. Please also upload proof of purchase to your ticket as well regarding this issue. Our technical team can look into your missing content for you

Are you able to disable AURA RGB or even just uninstall it? I'd also recommend disabling Cam for the time being.

Hi Reggae1Extra! Do you have Aura Lighting services installed? That appears to be a program that causes software conflicts with EAC. We recommend disabling it.

If you are experiencing issues with your connection, please check out our connectivity troubleshooting guides: (PC, PS4, XB1)

We also strongly recommend setting up a static IP for your PC/C... Read more

Thanks for the update Drizzy.-!

Hi Arsen.! I was able to find your ticket about this issue. It has already been reported up to the FH team. We appreciate you following up on this issue

Please do not try and update your case in the meantime. It will not close automatically. I can't give an ETA at this time, but I'm keeping an eye on your case.

Our team is looking into this issue for you currently, Squabe. I apologize for the delay in the response to your case.

Hey folks,

Apologies for the delay.

If you are missing the Wu-Lin Elite outfits for pre-ordering, please contact us via the support website.

From there, create a ticket and include a full screen and uncropped image of your proof of purchase for Marching Fire.

The team will investigate the matter further.

Cheers,