Rainbow Six Siege Dev Tracker

Hello there @AndroVijay,

This error code 3-0x0001000B usually means there is an issue with our servers, you are most likely to see this code, whilst there is an outage, degradation or maintenance ongoing on our servers.

To check on our server status at the time of seeing this error message, please use this link > https://rainbow6.ubisoft.com/status/: (https://rainbow6.ubisoft.com/status)

If there are no issues on the server at the time of seeing this error message, please try all of the following all of our Siege connectivity steps including port forwarding, to h...

Hello @Ev283012-0, I have forked your post to its own thread for convenience.

Please describe your issue more in this thread instead and we will do our best to help ou further

Hello there @i_eat_pant
 
This error code 3-0x0001000B means there is a problem with our servers. Usually, you will see this while there is an outage, degradation or maintenance.
 
Our server status website will let you know if there are any current issues on your platform, at your next time of seeing this error code, here >> https://rainbow6.ubisoft.com/status/: (https://rainbow6.ubisoft.com/stat...

Hello @paysanduba , thank you for getting in contact with us about your stuttering issues in-game.

There are a number of reasons why you might be experiencing lag and performance issues in the game, that can be related to hardware, software, Windows settings, GPU settings, in-game settings, connectivity or the game itself. 

Would you please run through all of the steps listed in our troubleshooting guide to see if this can improve your game's performance? > ...

Hey @Blacksun-WAFL !

Thanks for adding the requested screenshots to your support ticket. One of our colleagues will get back to you as soon as possible to look into this with you!

@rhancsos No worries, in that case, I'd recommend doing a backup of the cache folder from Ubisoft Connect, and then delete the original. The default location of that folder is C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache.
If this doesn't fix the issue, then please reinstall Ubisoft Connect.

Hey @dangodly and welcome to the Ubisoft Discussions!

I understand you're experiencing freezes in R6S. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC. These should help your PC run the game smoothly.

Hey @Breadman888 and welcome to the Ubisoft Discussions!

I understand you are unable to update Rainbow Six: Siege. So we can look into this, could you please let us know what happens when you try to update this game?

Hey there @CoercedCoition and welcome to the Ubisoft Discussions!

I'm sorry to hear you're being removed from your matches in R6S by BattlEye. So we can look into this for you, could you please come back to us with an image of the error message/code you received when this happens?

Hey @Diako-yj and welcome to the Ubisoft Discussions!

I'm glad to hear you were able to find a workaround for the FPS drop in R6S! Thank you for sharing it on our forums to possibly help other players in your situation

Hey there @Miko251,

I'm glad to hear that the issue with the voice indicator in R6S was fixed for you! Be assured that the dev team is doing their best to fix the issue with the achievement sync as soon as they can

Hey there @rhancsos and welcome to the Ubisoft Discussions!

I understand you are unable to launch R6S due to an error message regarding the ownership of your game. This message usually means that you are not connected to the Ubisoft account where you activated this game the first time, on the Ubisoft Connect launcher. I'd therefore recommend launching the game directly via Ubisoft Connect, to ensure you are on the right Ubisoft account.

Hey there @Bendy_The_Bunny and welcome to the Ubisoft Discussions!

I understand you're unable to launch R6S due to an error message regarding file corruption. To attempt to resolve this issue and prevent this from happening again, I'd recommend following all the troubleshooting steps of this ...

Hey @Puorc-QDB,

My apologies for the delay. So we can investigate why you are receiving this error code, I'd recommend sending us your system files, via a support ticket that I have created for you. The system files we will need are your DxDiag and ...

@Poo_Blues17 Those system files could help the investigation of this issue! If you can send them to us, you'll need to contact my colleagues over at the Ubisoft Support. Here are the links you can use to contact them privately on whichever platform you prefer:

- Ubisoft Support website: ...

Hey there @Schleiereule_ and welcome to the Ubisoft Discussions!

I'm sorry to hear that you haven't received the credits you purchased on R6S. As I can see that you have already waited 24h for your order to appear, I'd recommend contacting my colleagues over at the Ubisoft Support. Here are the links you can use to contact them privately on whichever platform you prefer:

- Ubisoft Support website: ...

Hey there @Dazthetaz69-0 and welcome to the Ubisoft Discussions!

I understand you have been able to connect to the online services of R6S due to an error code. To attempt to fix the situation, I'd recommend changing the "UseProxyAutoDiscovery" value from 0 to 1 in GameSettings.ini file, as this seems to have worked for other players!

Hey again @Poo_Blues17!

I'm sorry to hear that changing the Game Settings file didn't work for you. Please be assured that this situation has been forwarded to the dedicated team, who is currently looking into it!

Hey @TCW-Matti,

Thanks for helping to maintain the integrity of Rainbow Six: Siege by reporting this behaviour to us. I have forwarded this information to the game's team. That being said, please be aware that we are unable to communicate the outcome of the investigation with anyone other than the player's affected by the investigation itself.

Hey there @BaranowskiBR and welcome to the Ubisoft Discussions!

Unfortunately, we're not able to offer official Portuguese language support from this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you open a support case from ...