Rainbow Six Siege Dev Tracker

Hey @Ev283012 ,

Sorry for the delay, thank you for getting back to us!

Glad to hear the main connection issues have been resolved.

As for the population issues on the North European servers, we'll feed these back to the team.

If there's anything more we can help with, please let us know!

Hey @SakuraWind ,

Thanks for getting back to us.

So just to clarify - if you use a Preset in the Main Menu, it's still applied once a match is launched?

And when changing your graphics again while in the match, it works this time?

And did you complete all of the steps listed by ...

Hey @psyconn72 ,

This issue is indeed still being actively investigated, however I'm afraid we can only share updates on this which are available to us at the time, which for now does not include any specific time frames or dates.

We appreciate this is frustrating and appreciate your patience while this investigation is still ongoing.

We'll keep you in the loop with any developments as and when we hear them from the team.

Thank you!

Hey @KAL1BRl ,

Thank you for reaching out and reporting this, as well as attaching a video, appreciate it!

I've passed this onto the team so they can investigate this further.

If there's anything else we can help with or if you notice any changes, please let us know!

Hey @Eiohas,

Thank you for reaching out.

Could you please also answer the questions posted by @Ubi-Thrupney below?

As well as complete the troubles...

Hey @Riotaxe1 ,

Thank you for getting in touch with us about this!

May we please know more about the controller you're using?

Including if it's connected wired or wirelessly?

Hey @n49o7 ,

Thanks for reaching out.

Could you please let us know more about what exactly happens when you attempt to open a case?

And what it is you're looking to open a case for (in case it's something we can offer any advice on here)?

Thank you!

Hey @Mightyoof9999 ,

Sorry to hear you encountered this, have you ever had this happen before / since this?

And was this during the start of the first round?

Any clips you have would be appreciated if you can share them here!

Hey @Hunter_Honk

Sorry to hear you've been unable to launch the game.

When originally launching / activating a game, it will be bound to the Ubisoft account signed in at the time.

If you then later attempt to launch the game with a different Ubisoft account, this error will appear.

If you're aware of an alternative Ubisoft accounts you may
have, please give these a try, as well as verifying
the game's...

Hey @Yuhrf ,

Just checking in to see if you're still having issues with the tracking and if you've been able to capture any screenshots?

Thank you!

Hey @ninininininico_ ,

Welcome to the Discussions!

As this is our English speaking forums, could you please translate your post so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket with us in Chinese via our Support Site.

Thank you!

Hello @Wayne6611 ,

Thank you for reaching out.

We have no known issues of degradation or 'attacks' taking place on any servers or data centres.

Are you still finding that you're being disconnected mid-match?

And if so, do you receive any error messages / codes?

And could you please ensure all of the steps in our connectivity troubleshooting guide have been completed.

Thank you!

Thanks for getting back to us @AndroVijay , sorry to see you're still having issues.

Is JapanEast the correct Data Centre for you?

If you try manually setting your Data Centre to elsewhere, do these errors persist?

If so, could you please open a case via our ...

Hey @DominatingPUBG ,

Thank you for reaching out.

Have you attempted any of the suggested steps in this guide to hopefully prevent this for happening in future?

Hey @roaccat ,

Thank you for reaching out.

We cannot assist with ban appeals via the public forums.

If you believe a ban to have been applied in error and wish to appeal it, please create a direct case via our Support Site, ...

Hey @Puorc-QDB ,

I can see we responded to you but haven't hear back yet - please could you update your case as soon as possible and we'll continue to assist you there.

We have teams of agents responding to players via email, so please be patient and allow us time to get back to you.

Thank you!

@kablamofo - if you ha...

Hello @Real_Shaiiko,

Thanks for reaching out and I'm sorry to hear about the ban.

Regretfully, we're unable to lift temporary sanctions, I'm afraid.

Although I cannot promise changes will be made, all feedback is incredibly helpful as we continue working hard to improve the overall quality of our games. I'll gladly pass your feedback on to the team.

If you have any additional questions, please let us know.

Hello @ZD_NON,

Thanks for reaching out and I'm sorry to hear about the ban.

Regretfully, we are unable to lift temporary suspensions, I'm afraid. However, as you mentioned that your game crashed, can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts that can cause crashes in the future.

Many thanks and if you have any additional questions, please let us know.

Hello @Rimuruu00,

Thanks for reaching out and I'm sorry to hear about the ban.

Regretfully, we are unable to lift temporary suspensions, I'm afraid. However, as you mentioned that your game crashed, can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts that can cause crashes in the future.

Many thanks and if you have any additional questions, please let us know.

Hello @M4xmex,

Thanks for reaching out and I'm sorry to hear about lower fps.

Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let ...