Rainbow Six Siege Dev Tracker

Hello @Poe_Jotus,

Thanks for reaching out and I'm sorry to hear that you are being disconnected.

As you mentioned Battleye, can I kindly ask you to provide us with more details including error codes and screenshots, if possible? It will help us to investigate it further for you.

Many thanks and if you have any additional questions, please let us know.

Hello @Ginganinga456,

Thanks for reaching out and I'm sorry to hear that you are being disconnected.

Can you please perform all of the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

Heya @JuzzyGreen , welcome to the forum! Thanks for reaching out about this blue screen error - I'm sorry to hear this has happened. I'll be happy to help you get it sorted.

The majority of crashes can be fixed using the steps we recommend in our troubleshooting guide. In particular from the guide, please make sure you are running the game with administrator righ...

Hi @Ev283012 , thanks for coming back to us about this. My apologies for the delay in responding. We work through these forums to answer everyone from the oldest posts first, so it can take a little while to get back to everyone.

I understand you've faced issues with your PS4 disconnecting from the internet when in a match on Siege, despite that it seems otherwise fully connected. You've faced long queue times when matchmaking. I understand you've also had an abandonment sanction. I'll be happy to help you get to the bottom of this issue.

My apologies for the mis...

Heya @A_TIN_OF_BILBO , thanks for reaching out with this feedback. I understand you'd like to be able to remove players from your matchmaking pool by blocking them, and I appreciate you sending across your thoughts on this.

As you know, this isn't currently a feature we have, so I've passed on this feedback internally. In the meantime, I'd recommend that you continue to report toxic behaviour from other players ...

Hey there @som3guy and @Cavendar-ECO , thanks for sending across your reports of these issues. I understand you've had the remember me and trusted devices not working - sorry...

Hey there @Small-Up , thanks for reaching out about this. I understand you've faced disconnects from matches with this 4-0xFFF0BE25 error code, leading to sanctions - sorry about that! I'll be happy to help you solve it. Can you answer the questions below for me?

• What game types are you playing when you face these disconnects?
• At what point in the matches do the disconnects happen?
• Which country are you in, and who is your ISP? This is important, as we've had a few examples in the past of issues on specific ISPs.
• Can you be specific abou...

Hey @Yuhrf , thanks for getting in touch about this!

It's great to hear you and your friend are taking part in the reactivation program, but really unusual that you've only found one match to count for the five needed. I'd really like to help you get to the bottom of this.

Do your friend's stats also show that they've only played one game?

Can you be specific about which game types or modes you've been playing? It'd really help me out to have some screenshots showing matches you've played with your friend, so we can use these to investigate why those matche...

Hi @MSWuHe , welcome to Discussions

Here on this forum, we can only help in English. This is because we prefer to avoid automatic translation tools if we can, since they can lead to misunderstandings. Instead, we feel it is best for players to speak to our support agents (and other players) who speak their preferred language.

For support with Siege in Chinese,...

Hey there @TheCreepyMorty , thanks for getting in touch about this. I understand you've faced a system crash, and I'll be happy to help you look into this. I'll need a little more information to see how best to help - can you answer the questions below for me?

Can you describe the system crash further? Did you have to force reset your machine? Did it blue-screen? Were any error messages or reports shown on your end at all?

You mentioned that you are having the same issue as ...

Heya @paysanduba , thanks very much for coming back to us. It's really unfortunate that the troubleshooting steps we'd recommend haven't solved this stuttering issue. I understand you've faced your CPU capping out as well, which is very unusual.

To help further with this, it'd be best for us to look at a couple of system files that will help diagnose the issue - that should help us to give some more specific troubleshooting steps. Can you check the ...

Hey @psyconn72 , thanks for reaching out on Discussions. I'm sorry to hear you've faced an issue getting Conviction running on GeForce Now.

I can see that our investigation into this issue is indeed ongoing internally, and I've made sure your report of the issue has been added to help with that. My sincerest apologies while we continue to look into this - let me know if you've any other thoughts or questions about this in the meantime.

Hello @cde1 thank you for getting in touch with us and sorry to hear you have encountered this error message.

I will move your post to our Siege forum as you are currently posting in our Extraction forums.

This error message is usually caused by anti-virus software or Windows Firewall settings.

Can you ensure that Siege and Ubisoft Connect are marked as a trusted programs in any software you may be using and also ensure that Ubi Connect is running with admin rights >> ...

Howdy @TheLoneWolfo , thanks for getting in touch about this. I understand you've had issues connecting to matches due to too few players, and I'm sorry to hear about this. I understand you'd like to change which server you are connected to.

Fortunately, we've got a support article describing how this can be accomplished - ...

Hey @NewGatFillin , thanks for reaching out! I understand you and your friend have been unable to invite each other, despite that you can both join other games - that's really unusual, but I'll be happy to help you get to the bottom of this.

Although it can seem like you are fully online, since you can join other games, it could be that part of your connection is still being blocked. As such, I'd recommend starting with the ...

Heya @No_Tiwi , thanks for reaching out about these crashes! That sounds super annoying, but I'm confident we can help you get it sorted out.

I understand the crashes are happening when trying to load into a match of any gamemode. Can you start with the troubleshooting guide for me? The steps it suggests are likely to solve the crashes. In particular from the guide...

Heya @peyman10cof , thanks for your post about these two graphical issues - I understand you've had issues with walls and sights, and I'd really like to help!

As far as I can see, this isn't an issue that has otherwise been reported, so I'm confident you'll be able to solve this using the steps in our troubleshooting guide. In particular from the guide, please m...

Hey there @johnnySends , thanks very much for getting in touch about this. I understand you've faced this same issue of infinitely looping gunshot sounds, followed by not hearing your gunshots or movement at all. I appreciate you letting me know.

I'd like to add your report about this to our ongoing investigation. Can you start by making sure you've performed the steps in our ...

Hey there @SakuraWind , thanks for reaching out. I understand you've had this same issue of your graphics settings to reset when you join a match, which is very unusual indeed!

This is often caused by access rights, meaning that the game doesn't have the right level of access to properly change the settings files (even when they are not set to read only). Can you check our ...

Hey @AXEIFNXxoxo , thanks for getting in touch about this! Sorry to hear you haven't received the credits you'd purchased yet - that's most unusual.

I'm confident our support teams will be back in touch with you as soon as they are able. We've got a support article describing what to do, which is essentially contacting our...