Rainbow Six Siege Dev Tracker

Welcome to Discussions @unker65 ,

Could you please provide more details? If Geforce Now is requesting a gamekey, please reach out to us privately, so we can investigate this further.

Thank you in advance.

Hello @ImCarrotEater , welcome to Discussions.

Sorry to hear about that, but please bear in mind that your friends must play on the same platform as you. 
As far as I understand, your friend plays on PC and you are on PS4. That's why the link does not work for them.

Please let us know if you have any other questions.

Hello @NekoNe_ and welcome to Discussions,

First of all I am sorry to hear your friend is receiving 4-0xFFF0BE2B error.

If they already created a support case with us, please rest assured that my colleagues from the Customer Support team will get back with the relevant troubleshooting, however if you think that it's taking so long, please let us know the platform your friend is playing on, so I can suggest the appropriate steps.

Thank you in advance.

Welcome to Discussions @Muzzzle ,

I am sorry to hear that you are missing the Year 1 and Year 2 operators in the Xbox Game Pass version of Rainbow Six Siege.
I invite you to reach out to us privately, so we can investigate it further for you.

Feel free to get back to us if you have any other questions.

Hello @izzo_017 ,

I am sorry to hear about your permanent ban in Rainbow Six Siege.
Answering your question, I can confirm you can play other games on the same account.
Please let us know if you have any other questions.

Hello @Ready2Die4 , thanks for your report.

I understand that you and your friend received the Abandonment Penalty. Those penalties are issued server side by an automated system and cannot be overturned. For more information, please see this article.
We can also suggest you to perform the connectivity troubleshooting if you will let us know that platform you are playing on?

Please let us know if you have any other questions.

Hello again @i_am_trash45233 ,

Thanks for getting back to us with the answers. Could you perhaps try to use an alternative software to record the video as we need this to continue the investigation?

Thank you in advance.

Hello @smith_lwr , welcome to Discussions!

I am sorry to hear you received the Temporary ban in game. Unfortunately, the temporary bans can not be lifted.
As you already have a support case with us regarding this matter, I would kindly ask you to stick to private communication as we are unable to discuss an account issue on public forums.

Should you have any other questions, please feel free to get in touch.

@nurtofaste hello and welcome to Discussions.

I would be more than happy to assist you, but I am afraid I don't understand your question, could you please clarify it for me?
I can see you provided two forum links related to different games but can not see the question itself.

Thank you in advance.

Hello @bhill07 and welcome to Discussions.

I am sorry to hear you received the Abandonment Penalty. Those penalties are issued server side by an automated system and cannot be overturned. For more information, please see this article.
We can also suggest you to perform the connectivity troubleshooting if you will let us know that platform you are playing on?

Please let us know if you have any other questions.

Hello @Yellaboi_212018 and welcome to Discussions.

I understand that you would like to report a cheater and submit a video.

Please, upload your video to any third-party hosting of your choice and share the link with us privately by submitting a case here.

We appreciate any help from players to ensure a positive gaming experience. Thank you for helping to maintain the integrity of the game.

Please feel free to get back to us if you have any additional questions.

Hello @LookWhatICan_Do ,

Welcome to Discussions and please accept my apologies for not getting back to you sooner.

I am sorry to hear that your Discord account was compromised, but we at Ubisoft are not responsible for Discord account. I would suggest you to contact Discord support directly and hoperfully they can resolve the issue.

Please let me know if I can be of any help with anything else.

Hello @RIPenemie and welcome to Discussions.

I am sorry to hear that you're experiencing the cloud synchronization error. Could you please please clarify if it is  the "Failed to Synchronise Saves" error message?
Can you try to upload the screenshot of the error to a post for me? Note that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize.
Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.

Thank you in advance.

@dddxuanxuan Hello, and welcome! I am sorry to see that you are experiencing an error. Would you be able to translate your message to English per our forum ...

Hello @oscarmidds, I'm afraid these penalties are issued server-side by an automated system and cannot be overturned. I'm very sorry for the trouble during this game session. Were you in the middle of matchmaking or canceled out of matchmaking before receiving this notification? Also, did you receive any error messages before receiving the penalty?

Hello @unker65! To access Rainbow Six Siege on both Xbox and PC, you will need an active subscription to Xbox Game Pass. If you only own a copy of the game through a physical or digital copy, you will need to purchase the game on PC to access the game. However, with your purchase of the game on Xbox, you will have access to the ...

Hello @slowlowell,

Sorry to hear that you are unable to start your game at the moment.

Can you please confirm if you're able to view your game icon in your Ubisoft Connect application? If so, can you please provide us with a screenshot of the error, so we can have a look?

Many thanks and if you have any additional questions, please let us know.

PS: I moved your thread to the Rainbow Six: Siege discussions, as you posted in Rainbow Six: Extraction forums. Thank you for your understanding!

Greetings to the forums, @Tanto2025! If are prompted with a CD key when trying to play Rainbow Six Siege, please try following the steps from our guide here. However, if you cannot locate a CD Key with your copy, please don't hesitate to reach out to our Support Page so we can further investigate this with you. Thank you!

Hey, @tempaml. I am incredibly sorry for the difficulties you have been encountering with accessing operators at this time. To ensure that all content is showing when accessing Rainbow Six Siege, I would try verifying your game files first. This would allow any fixes if any corrupted files could be causing this behavior. If you continue to see the same results. Please don't hesitate to reach back to us here, or you may also reach out to us on our social media support page on ...

Hey there @miko251! My apologies for the frustration with trying to find a match has been. If you are only having this issue during solo matchmaking, I would check your data center first to see if you are looking for games in your same region. Anoth...