Rainbow Six Siege Dev Tracker

@i_am_trash45233 Thanks for the update, and sorry to hear this. To confirm, the audio has only cut out during matches? If so, do you have any other background applications running while playing Rainbow Six Siege? If so, I would try running the game without unneeded...

Greetings to the forums, @headband2146-0! If you are still seeing this problem during any matches, try verifying your game files first and then reloading the game and a match to see if this may help. If nothing changes, give the steps from our guide here a try. However, if the same issues persist, please keep us posted and share any video clips you may have of any matches where you have run into this problem. That way, we can also provide this to the team to check out further.

@jongur Hey there! Sorry to hear this has been an ongoing problem after exhausting all steps we have previously shared. To help gather some further information, please create a support ticket so we can continue to take a more in-depth look into this with you. Also, any questions you may have, please keep us posted!

@st-diri Hiya, and welcome to the Rainbow Six Siege forums! Glad to have you here! Thank you for sharing this information with us! This is the first I have heard of this behavior, but if you continue to see this happening when playing with or against Melusi, could you please send us a video or the ...

Hey @swerveaux! If you are still running into the behavior where you are being logged out with the "remember me" checkbox selected, I recommend reinstalling the Ubisoft Connect client to ensure you have the latest version of the launcher installed. If you sti...

@henry_05not Thanks for trying these steps out, and sorry to hear this did not help. To ensure that your rank is showing for you correctly and that you can find matches on the data center, I would advise also completing ...

Hello @pl4yerx90 thank you for getting in touch with us and sorry to hear you've encountered this error code.

If you happen to have more than one PSN account in the past, or Ubisoft ACcount, can you please use your Ubisoft Account details, to log into our website and check you have the correct PSN username linked here > https://account.ubisoft.com/en-US/account-information

If you have only ever had one PSN account, which is the one your purchased Siege with, you may need to restore your licences and rebuild your database to regain acce...

Thanks for letting us know the model, in case we need to pass this info on. Have you been able to try any of the steps listed in the article from Microsoft Windows?

Hello @bubbashrimpco thanks for getting in touch with us.

Unfortunately, we are unable to remove abandon sanctions for any players, for any reason. These are applied by the game itself for disconnections, crashes or player behaviour.

If you would like to leave any more feedback on the game, please do so in our General Discussion are of the forum. Locking this thread due to necro posting.

Hello @itsrib thanks you for reporting this issue with the bomb beep, I have not come across this audio issue before, so thank you very much for the video.

Before I report this to the Siege team as a possible bug, can you please try verifying your game installation files, just to check if a corrupted or missing game file may be causing this issue? Corrupted/missing game files have been known to cause audio issues in-game also >>
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Hello @i_am_trash45233 thank you for getting in touch with us about your audio.

What exact model of speakers are you using or headphones please, so we can make a note of this?

I would like you to rule out a few possible causes of this audio issue, by following each step in Microsoft's guide for audio issues on PC. This guide contains the most common problems that can cause audio to cut out or appear missing >
https:...

Hello @CW-Prog thank you for your suggestion on the verification link.

The purchase can be prevented for several reasons, sometimes if a player is using a VPN that changes their address, if a player is using an unusual currency for their location, if a player has made several purchases from the store at once (usually over 5), or if your payment details have recently changed, to name a few causes of this.

If you would like to gett in touch with us so we can check your account and purchase history, please contact us on this link >> ...

Hello @nautilus_taf thank you for getting in touch with us about your boosters.

This issue is under investigation by our Siege team and I have passed your name and platform on to this team, along with the other reports of players affected. We will do our best to update you either by your original case, or via our forums when we know more or have any progress updates from this missing booster issue.

Hello @djdeath753 thank you for getting in touch with us about this error code.

To resolve this, could you please open your gamesettings.ini file in a text editor, then change the value "UseProxyAutoDiscovery" from 0 to 1 and then save this file. This was known to help some players on PC prevent the 4-0 error codes from occurring in-game.

If this does not prevent the error code from appearing, would you please make sure to follow all the steps in our connectivity troubleshooting guide, as this contains the most common steps for improving a player's connection to the game to the game's servers > ...

Hello @KweliTX thank you for your sharing your question.

There are no current plans to disable controller input on Siege for PC as we'd like the game to be accessible to all kinds of players, which is why we support the following controllers as well as mouse and keyboard on PC >
DualShock 4 Controller
DualSense Controller
Xbox 360 Controller
Xbox Elite Controller 2
Xbox Wireless Controller
Steam Controller (only in Steam compatibility mode)
 
I will move this thread to our player General Discussion section of the forum, to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience, including our game devs and community team, thank you.
 

Hello everyone, I reached out to our Siege team about when the BP challenges reset, but they were unable to give me a specific time, at the moment I believe the timer countdown is different for all players, and the timer is stuck is something we are looking into.

If your timer is currently stuck, can you please try verifying your game files, to see if this is preventing your game from updating > https://www.ubisoft.com/help?article=000060529

I would also recommend, logging out of Connect, altogether, restarting your router, and then re-logging to see if your Battle Pass can then synch with our server and update. If both of these options do not fix this issue for you, please let us know the platform you are playing and how ...

Hello everyone, just a quick update, the new appearance of the 2-0x00000d00c error code, should have been resolved over the last few days and any accidental bans associated with this code are now resolved too. Sorry for any inconvenience this error code may have caused you over the past week.

Hello @The4LeafKiller-0 thanks for getting in touch with us about cross-progression between your PlayStation and Xbox.

in order for you to keep the same progression on these consoles, you will need to make sure your correct PSN and Xbox account is linked to your Ubisoft Account. You can check this by checking your listed linked accounts on this website >> https://account.ubisoft.com/en-US/account-information

For more information on how cross-progression works in Siege, please see our dedicated article here >> ...

Hello @sparky_sct thanks for getting in touch with us and explaining what troubleshooting steps you have tried so far.

As you have already tried all of our basic steps for troubleshooting crashes, I would ask you to send us your system files for further investigation to help us determine where these crashes may be coming from.

Please send us these files using our Ubisoft Support Help website link, this will create a private support case for you, where we will keep in contact with you via email >> ...

Hello @mmp88-0 thanks for getting in touch with us.

If you have also followed all of the steps in the guide and meet all the requirements, please get in touch with us via this support link, so we can check your account and forward this to our Siege team, to double-check your eligibility and open an investigation with our Siege team>> ...