Hey @ignis-a ,
This issue is understood to now have been resolved - do you still have any issues with the challenge progression?
As for the Cloud Sync error you receive, please follow the steps in this guide to resolve this by recreating your local save file.
Let us know how you get on, thank you!
Hey @ssambubu ,
Thanks for reaching out.
While we understand sometimes life gets in the way and connectivity can pick and choose it's times, unfortunately there is no system to differentiate the causes behind every player's disconnection, intentional or otherwise.
Do you find these disconnections happen often?
Hey @erdnussente ,
Thank you for getting in touch, I'm sorry to hear you've been impacted by this!
Did you notice this to initially start happening on a certain date?
We don't have any workarounds, however do have an investigation ongoing at the moment looking into this.
Hey @statrix_xd ,
Thank you for reaching out, sorry to hear you haven't received the Barlett University Skin!
This is something the game team are currently investigating already and I have passed your details onto the as part of this investigation.
We don't have any news to share just yet, but if there's any updates, we'll let you know.
Thank you!
Hey guys ,
Thank you for reaching out!
We did have some investigations open looking into challenge progression, however these have since been reported as resolved.
Are you having this issue in-game or in Ubisoft Connect?
And if so, could you please share any screenshot examples?
Thank you!
Hey @deathmaze8789-0 ,
Thank you for getting in touch, so we can check this and your account, could you please open a case via our Support Site, ...
Hey @senii_ ,
Thank you for reaching out, when did this begin?
And does this continue after verifying the game's files?
Hey @pepew ,
Just checking in to see how you're getting on?
And may we please know if you're running your audio via Stereo or Surround sound in-game?
Hey @hasangrimes ,
I'm afraid it isn't possible to transfer progression between platforms, so we cannot transfer your progression or content from PC to PS4.
If you have any other queries, please let us know!
Hey @CH2PO ,
The Year 7 pass hasn't been available for purchase since March 28th.
The pass is designed to offer content throughout the year rather than all at once, so you will receive access to the Year 7 Operators earlier than they go up for sale in-game, but all 4 Ops aren't available as of right now.
If you could please clarify as to what content from the pass you're unable to access, we'd be happy to clarify if this is intended or not.
Or if you have no access to any elements of the pass and it hasn't been added to your account at all, plea...
Hey @post ,
Thank you for reaching back out!
I'm afraid not, no - we don't have any further updates as this investigation is still ongoing.
Should any developments be shared, we'll keep you in the loop.
Thank you and apologies for the inconvenience caused!
Hey @oobas0undw4v3 ,
Thank you for reaching out, I'm sorry to hear you're still having issues running the game!
Could you please confirm the specs of your PC (GPU, CPU, RAM, OS, Laptop / Desktop)?
As you've given our basic steps a try, some other steps I'd like to suggest are;
Hey @giantbunion2450,
Thank you for reaching out, sorry to see you're encountering this error.
To try and resolve this, could you please ensure you've attempted all the steps in our connectivity guide a try?
As these are targeted at improving your connection rather than the software, they should hopefully resolve any disconnects.
Please let us know how you get on!
Hey @kubolekpizza ,
Thank you for reaching out, sorry for the delay!
To try and resolve this, could you please try deleting the GameSettings.ini file (where your local settings are stored).
This can be located by going to; Document\My Games\Rainbow Six - Siege\ \GameSettings.ini
Once this file has been deleted, please try relaunching the game and amending the settings before restarting it again to see if your settings are retained.
Please let us know how you get on!
Hey @tomr1s
Do you mean the Ubisoft Connect overlay doesn't work? Can you double check you have it enabled in the Ubisoft Connect settings?
Also, are you referring to Rainbow 6 Siege, or Rainbow 6 Extraction?
Hello @Maxsimka01 and thanks for reaching out to us.
We understand that you have your own preferences and that you prefer CSGO over our in-game reporting system and here at Ubisoft we respect everyone's opinion, however I am not aware of any planned changed to our in-game reporting tool as of now.
Please let us know if you have any other questions.
Welcome to Discussions @Redconn,
That's really frustrating to read that you were banned for cheating.
If you would like to submit an appeal, You are welcome to reach out to us privately to discuss this however I cannot guarantee that a ban can be lifted.
Please let us know if we can help you with anything else.
Hello @Thanat0s,
Thank you for reaching out to us and sorry to hear you receive the error 4-0xff0be25.
In terms of connectivity issues, this FAQ is designed to ensure the best connection to our servers, so it's best to run through this in case these crashes are connectivity related.
I appreciate there's a lot of information here, so hopefully this will resolve things!
Feel free to get back in touch if you ne...
Hello @MDmaster0 , thank you for reaching out to us and sorry to hear that some characters from the "Rainbow Six Extraction" are missing.
Could you please attach the screenshots of all missing operators to this post?
Note that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize.
Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.
Thank you in advance
Hello @DeadRec0rt ,
Thank you for reaching out and sorry to hear you're receiving the error 4-0xFFF0BE2B.
Please let us know which steps you have already taken to remedy this issue? Have you tried to perform all the steps suggested by my colleague @Ubi-Milky? . The more information you can give regarding your experience, the better equipped I am to assist you.
We look forward to hear back from you and provide...
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