The Division 2 Dev Tracker

Hey everyone,

Thanks for sharing your workarounds, we appreciate this isn't ideal.

However, we are still looking into this on our end, thanks for your patience.

Hi there, thanks for getting in contact and providing these additional details.

I have checked your case and can see you were contacted by a member of our support team asking for these so if possible could I ask you to go to the "my cases" section of our support site and update your case with this information directly.

Thanks for getting in contact and sorry to hear you have not been able to redeem these club rewards.

I have checked your account and this patch should now be available if you would like to check this.

If you have any further queries or need additional assistance, please feel free to let us know.

Hi there!

Sorry to hear you still having issues with the Wire Scavengers Secret Side Mission.

I can confirm we are still looking into this.

Thanks!

Originally Posted by Hvars
I manage to activate it across the wall

Try to position yourself at the location off the video. :

YouTubeShare has been deactivated.
Do you accept the use of cookies to display and allow you to watch the video content?

Keep the button activate until it work.

You sir, are a legend!!

Until this issue is fixed, I'll direct people to your post as a workaround.

Thank you

Hey we have raised this on our end, and our teams are looking into this.

For now players have been finding this workaround to work for them : https://forums.ubisoft.com/showthrea...gression-Stuck

Hi Kounoupidi13,

Thank you for the report.

Just to confirm, have you tried this since the TU9 Update yesterday? We were aware of this issue occurring, but it was planned to be addressed in the last update.

If this is still occurring after the update, then we will let the development team know it's still occurring.

Moving this to The Division 2 support thread

@ BigTomCollier01 - are you still missing the SMG?

Thanks for the continued updates on this, folks.

If you haven't already, please check out the support article here and perform the troubleshooting steps.

Hey,

Just checked our notes for this one and it looks as though a fix is set in place for the next Title update.

So a fix should be in place by next week.

Hey Agents,

There is a fix for this incoming in our next Title update in TU9.

We are still looking into this on our end. Unfortunately I don't have an update just yet.

Hey everyone,

Just as an update, this is something that we are actively looking into, and hope to have resolved asap!

Please keep an eye out for any new information on this here.

Hey again,

We are still investigating this. Please keep an eye out on anything posted in the Patch Notes section, or announcements section.

However, If we need any further info we will get back to you here.

Hey, for those on Xbox, if you haven't already.
Could you please DM me your gamertag so we can look into this for you?
Thanks

Hey everyone,

Thanks for the reports, we are currently investigating this on our end!

Hey everyone,

If you haven't already, can you try switching from Dx12 to Dx11 or vice versa?

Also @Cargon57 I have seen other players doing this with good results, I have passed this to the devs on my end to look at.

However, if that fails, if you have a Nvidia GPU, can you please revert to an older driver: https://www.geforce.co.uk/drivers/results/158880

Hey everyone,

I hope you can appreciate that this is a busy period for us at support.

The devs are looking into the issue on their end using your system files that you send in (thanks btw)

However, if you haven't already, can you contact us via live chat and have your dxdiag and msinfo ready to give to our support agents there that would be a great help. We will be able to pass these on to the devs, or have a look ourselves and find something out of the blue with your specific set up that may be causing the crashes.

https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

You can find contact times for each region here: https://support.ubisoft.com/en-GB/Contact#en-gb