The Division 2

The Division 2 Dev Tracker




14 Apr

Comment
    UbiT00n on Support Forums - Thread - Direct
Hey,

Have you tried to verify your files? (assuming this is on pc?)
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey NemesisBP,

Are you able to show that you have completed the mission on Story before, then go back and attempt to change the difficulty?

12 Apr

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Piter-0803!

Thanks for the images and report of this rope not working.

Just to confirm, have you encountered this multiple times or did it not work in this one instance?

Thanks!

10 Apr

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
I'm glad to see you were able to resolve this, HoffTown.

09 Apr

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Escanor-SHD,

Thanks for the translation!

Have you managed to complete this research yet?

What skills are you using to kill the enemies?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Originally Posted by axebgto
Why did I buy this piece of junk??? Because I love Division 1 and 2. But this DLC is utter trash! It keeps crashing, freezing, bugged as hell too. For example GPS in every other Division is working flawless - here you can`t select bounty because it is near mission?! You can`t pick up SDH or whatever, bugged too. I keep firing at enemy with LMG after hmm lets say 10 seconds they die and I see the damage later on. And so on, and so on. If RTX 2080TI OC and i9 Intel is not enough for this trash I dunno what is!
@axebgto - Thanks for your feedback!

If you need help with any specific issues, please reach out to our live chat support ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for letting us know, Jakeclement4211.

Are you able to provide a video of this also?
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@Neil.Kujin, thanks for reporting this.

Are you able to provide some images or a video of this for investigation?

I can forward your report on to the team in the meantime.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Thanks for the continued updates on this, folks.

If anyone is able to provide their DxDiag and MsInfo files for investigation, please do so via live chat here.
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey folks,

Thanks for the reports of this, folks!

@Eleanor-Ripley and @TheIrishSoldat, can you confirm if you were able to resolve this?

07 Apr

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
SVK_Jacob, Are you able to answer/check my other questions?

If not, can you please contact us on the support site with your Dxdiag and Msinfo: https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

We will need to look into your issue further.
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Chat should be live now!
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey everyone,

We are still actively looking into this issue, I'm sorry it's taking some time, but we aim to resolve this asap!
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
I can certainly pass this on to the CM in charge!
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Thanks again, if the devs need anything further we will get back to you here.
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey grf624,

I've just had a check of the ticket and can see that we asked you for more information regarding the bugs reported.

Can you please add that information that we asked for?
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
If you haven't already, can you please contact us on chat and provide us with your Dxdiag and Msinfo:

https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

https://support.ubi.com/en-GB/Cases/New

We will need this to investigate the crashes further ... Read more
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey Absolutexon,

Thanks for sharing what worked for you, this is the only known workaround we have at the moment. But this is something that we are actively looking into

06 Apr

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey everyone,

We are currently looking into this issue on our side.

Unfortunately I don't have an update just yet, but we hope to resolve this asap!
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey SVK_Jacob,

Thanks for getting in touch!

After searching for this error you are receiving 'Display driver nvlddmkm stopped responding and has successfully recovered.' I have found that it may be related to power being delivered to the card being insufficient, or unstable overclocking/heat production.

Have you overclocked your GPU?

Can you make sure you have a large enough power supply/ not too old?

Also, can you ensure you are getting enough air flow to all of your components.

To add, does this occur with any other games or just Division 2?

- Cheers