The Division 2

The Division 2 Dev Tracker




18 May

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello HiroBoi, welcome to the forums!

Sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our ... Read more
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Aranorde,

Sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our ... Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

@Kormac67 - You're welcome! Thank you for the suggestion 😊 If you have any further feedback or suggestions on how we can make the Megathread list easier to navigate, please don't hesitate to reach out!

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I'm sorry for the delayed response. I've checked in with the development team regarding this issue, and I can see that they're still investigating being unable to interact with Bishop Deorlaf in "War Weary" further. This is why it wasn't included in TU 1.2.1. I apologise for any disappointment that has been caused by this.

I would like to assure you all that this issue is not being ignored, and that the player support team is continuing to forward reports shared with us to the development team for further investigation. As soon as we have any new updates to share with you all, they will be posted within this thread and in the News & A...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

I wouldn't be able to speculate on what is preventing you from interacting with the trial again, @bielik01. I've included this information to the development team in case this is what's causing the issue for you.

If we require any additional information from you, we'll reach out within this thread. For future updates, please keep an eye out within the ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for providing me with some updated images, @bielik01. I'm sorry to hear you're unable to begin the trial whilst outside of an active quest.

Just to confirm, you completed this trial successfully on your first playthrough the expansion? I can then include this information in your report to the development team.

Thanks! 🙂

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello PallackL, welcome to the forums!

Sorry to hear about your experience.

Can I kindly ask you to provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Frankake369,

After checking this for you, I'm afraid that the cross-progression is available only between PC and Stadia. You can find this information here.

I hope it clarifies the situation and if you have any additional questions, please let us know.
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Thank you for continuing to share your experiences with "Courting the Kings" with us. I've passed along all of the reports that have been shared so the developers can take a closer look at these. I'd like to provide you all with a status update with the ongoing investigations:

  • Prisoners in the cell are dead, preventing the quest from progressing
    • Status: Pending fix
    • Comments: The development team has been able to identify what is causing this issue, and intend to release a fix in a future update. Please keep an eye out within the News & Announcements forum fo...
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Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello angelHKD25,

Sorry to hear that hunters do not spawn for you.

Can you please provide us with the exact steps that you're performing in order to spawn each hunter? Additionally, can I kindly ask you to provide us with a short video of this occurring, so we can have a look? This will help us to check if you're performing all the steps correctly.

Many thanks and if you have any other questions, please let us know.
Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello Agents,

Sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our ... Read more
Comment

Hey!

I'm happy to hear that your wife is responding well to her chemo, good luck on your journey and fingers crossed you can beat this.

It is so heartwarming to hear that The Division and the community has helped your mental health and wellbeing. It's great to find something that can give us an uplift when needed.

I will be sure to pass this along to people within our team during a meeting today so we can share your thanks with the team as best as we can!

But most importantly, THANK YOU!

Sending well wishes and support your way.

Ubi-Toon | Shauna

Comment

This is so wonderful to read! Thank you for sharing. This is one of the main reasons why I love to be part of the community to hear your stories, passions and tales. You sound like a great couple! <3

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there,

I've merged @Garbo3's thread with this one, as you've all encountered the same issue. I apologise for any confusion caused by the merge. Creating a single thread helps us to keep all information and updates in a single place.

Thanks for sharing a video of your experience with us, ...

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Comment

Originally posted by DaPharSydeToo

I think it's safe to say that without any updates from the devs, despite being provided steps to reproduce the issue above, the community no longer wishes to expend any more effort providing information that goes unused.

It's proven incredibly hard to reproduce and find the root cause of the issue, even with the incredibly helpful and vast amount of material that has been sent to us. We're still working behind the scenes. I am sorry you feel this way. 😔

I appreciate everything you have done to help us with this issue, I'll continue to push the issue to the team behind the scenes and cross my fingers we find the exact conditions under which this bug exists and eradicate it swiftly. 👊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

Thanks for opening a new thread, and for sharing your ticket number with me. I've taken a closer look at the video you've sent us and I can see that you're in the middle of the quest "A Show of Character" when you try to interact with the trial. Would you be able to complete this quest for me to see if this allows you to successfully interact with the trial?

If you're unable to interact with the trial outside of the quest still, can you send us another video that shows you have no current quest active but still cannot start...

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17 May

Comment
You're just on the border for what I'd consider ok, please be cautious
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I've merged together a few similar threads about issues encountered in "Courting the Kings." I apologise if this has disrupted any ongoing discussion or caused confusion.

I'm sorry to hear that you're encountering trouble when trying to progress in "Courting the Kings." It looks like three different issues have been encountered in this thread:

  • Unable to collect key to the prison cells as its out-of-bounds
  • Prisoners in the cell are dead, and therefore the mission cannot be completed
  • Unable to collect the King's Pass


When making your report, please specify which issue you have encountered. If you've encountered a different issue to the ones listed above, please do let us know.

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for providing us with some more information, @Garbo3! I know it can be quite hard to find out what triggered the issue to occur in-game. For both of my cases, I noticed that I used Odin's Sight just before Eivor went flying, so I was curious if this could be a trigger. I also had it occur during the "Eye for an Eye" quest as well 🤔 I'll let the development team know more about your experience!

If this ha...

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