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25 May

Regarding Closing of Necro'ed Threads.....

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We wouldn't want to lose sight of the potential value in those older threads, such as a conversation that was brought up a while ago but didn't go far but now has merit for example

We tend to close the necroed threads if they are no longer applicable, the conversation isn't driven naturally and isn't contributing to something that is current.

I have let necroed threads run in the past, mostly as the discussion has started up again and the activity in general on the thread is good and related to the original intent of the thread.

I see no problem in resurrecting an old thread if this is the case

Sometimes Eivor teleports nearby (no desynchronization)

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    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for confirming that for me, @ViRaLuNdEaD, and for sending us a video that shows Eivor flying away. I've passed this along to the development team πŸ™‚

[RESOLVED] Unable to defeat enemy in "Into the Fog" | POST HERE

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    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for sharing your report with us, @Paraflier. I'm sorry to hear that you've encountered trouble when fighting the Puca in "Into the Fog" as well.

Thanks for sharing your suggestions, ...

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Sometimes Eivor teleports nearby (no desynchronization)

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @ViRaLuNdEaD!

I've moved your post into this thread as it sounds like both you and @azullFR are encountering the same issue. This way, we c...

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Unable to re-play Trials of the Morrigan / restore Trade Posts on second playthrough | POST HERE

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Thanks for tag, @bielik01! I've merged your original thread into @Mordule's so we can keep all information and updates from...

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Technician Laser Pointer: Do you auto proc Spotter with the Laser Pointer?

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    UbiFate on Forums - Thread - Direct
Was gonna explain why we don't want old threads necroed, but you guys basically nailed it.

Closing this thread. If you would like to continue discussing combos, feel free to make a new thread for a more current discussion.

Roosevelt island locked in Manhunt

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    Ubi-Mark. on Support Forums - Thread - Direct
Hello Jessa246,

Thank you for bringing this to our attention!

Can you please provide us with a few screenshots of this occurring, so we can have a look? Many thanks!

Also, I moved your thread to The Division 2 section for better visibility.

When to start WLNY??

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In order to get the full experience you will need to be World Tier 5 and Level 30 to travel to New York. As your gear will continue to improve once you travel to NY, you won't need to hang around in DC.

That being said, make sure you have wrapped up everything you want to in DC, as you won't be able to return until you finish the NY campaign!


24 May

Bug: The Tomb, unable to progress to infirmary

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey all, I know this issue is incredibly frustrating, but the team is still investigating the cause of it. If any of you could provide video footage of it occurring, that would be greatly appreciated as the team is requesting this information.

aicheek: Thank you so much for the video! I have provided this to the team.

[Bug/Glitch]Rogue Agent Encounter in Invaded Bank Headquarters

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey caffeinatedneil! Sorry to hear that this occurred! I just wanted to check, were you able to get the missions working? I will gladly provide this info to the Division 2 team, I just want to make sure I'm giving clear information. Thank you!

[RESOLVED] Unable to defeat enemy in "Into the Fog" | POST HERE

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    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for providing me with some more information, @hygrotus, and for including some additional images. I've passed on your report to the development team so it can be used as part of the ongoing investigation 😊

Child of Danu stuck in wall

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    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @Superdog736! A link to the video is perfect. Thanks for letting me know that you're unable to load a previous save as well. I'm sorry to hear about this.

I've passed on your report to the development team so they can take a closer look at this. If we require any additional information, we'll reach out to you within this thread.

In the meantime, please keep an eye out for future updates within the ...

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Child of Danu stuck in wall

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Superdog736! Welcome to the forums πŸ™‚

Thanks for sharing your report with us. I'm sorry to hear that Cummascach has become stuck in the wall after you defeated him using "Dive of the Valkyries."

Are you able to try reloading an earlier save to see if you're able to defeat him again without him becoming stuck?

If you're unable to reload an earlier save, would you be ...

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Unable to re-play Trials of the Morrigan / restore Trade Posts on second playthrough | POST HERE

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    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @guest-O9GEWXX8!

Thanks for sharing your report with us. Would you be able to send us a video that shows the following:

  • That you have completed the Trials on your original save, and that the marker on the world map is no longer present
  • That you are unable to start the Trials on your second save, but that the markers are still present on the map (as if they haven't been completed)


We can then pass this video along to the development team so they can take a closer look.

Thanks! 😊...

Read more

23 May

[Bug/Glitch] PCStuttering

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hi Jaga.Telesin! I checked on the ticket where you reported this, and see that your information and workaround was provided to the team investigating this issue. Can you let me know the exact model of your mouse? Also, when you changed the polling rate, does the game remain fixed, or do you have to make changes each time to enter the game? Lastly, does the change in polling rate make your movement 100% smooth, or just smoother in general? Thank you!

Angel mask bug

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hi there, neytonzinho. Sorry to hear that you're missing keys! Can you let us know which hunters you fought that did not drop any?

Also, to continue on the forums, please translate your messages to English as posts in other languages are against Forum rules... Read more

[Bug/Glitch]Directives not restored when returning to own world after playing in friend's

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello GlennFlatpack! I appreciate you reaching out with this issue. When you're returning to your own world, are your directives being disabled as well as disappearing? Are you able to reset them once they've disappeared? Has this happened when your world isn't set to Heroic?

I understand that you do not have a video to provide, but it would be incredibly helpful if you're able to grab one at any time.

22 May

[Crash/Freeze]Black screen on start-up.

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    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey there, FledMagician! If you could please try verifying your game files to see if this resolves the black screen on launch, that would be great. Let me know how it goes.

And yes, as Aranorde said, it would be helpful to see your system files for further analysis. You can attach those to a ticket on the ... Read more



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