The Division 2 Dev Tracker

Hey @mordule, to pass this on to our game team to look over, could you provide any video clip of your mystery progression in Meath along with showing you are unable to start the challenge?

Hey there, blixten111! I'm sorry to hear that you're encountering freezes in The Division 2! I would like to know more about the behavior of this issue. When it freezes, do you still hear audio? Are you freezing while in menus, in a menu, or free roaming? Is it ever freezing and crashing when you launch it?

Hey there, folks. I understand that this issue is super frustrating. The team is still looking into the root of it, but I know the wait time has been long for a fix.

Karabugs: Thank you for the video you've provided, I have sent it over to them.

Hello Jaga.Telesin,

Sorry to hear about your experience.

Can you please verify your game files? This will hel[p[ you to resolve any potential software conflicts, such as, corrupted data that can lead to this issue.

If you're still encountering it after that, can you please provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

Hello Alphaqss, welcome to the forums!

Thank you for bringing this to our attention!

Can you please perform all the troubleshooting steps listed in this article? This will help you to resolve any potential software conflicts.

Additionally, have you tried reinstalling your game, by any chance?

If you did, and performed all of the steps I provided, can I kindly ask you to share with us a short video of this occurring? It will help us to investigate it further for you.

Many thanks and if you have any other questions or concerns, please let us know.

Hello Aidin.Am, welcome to the forums!

I'm really sorry, but I didn't quite catch it, I'm afraid.

Can you please clarify what feature did you purchase? Was it an in-game purchase, or was it anything else from the PSN Store? Additionally, can you please confirm what exactly did you buy?

Many thanks and if you have any additional questions, please let us know.

The exact names would be super helpful! I appreciate the information that you've provided so far.

Before you search for those guns, can you also try verifying your game files, and let me know if you see any of those SMGs return.

Hello @azullFR,

Thank you for sharing your video!

I just checked on my PC and tried to reproduce this issue, but with no success, I'm afraid. Can you please confirm if you experienced it as well?

Many thanks!

Hello Agents,

Sorry to hear that you are experiencing an issue with the controller.

It seems to be a wireless issue, as @Tyranmedic mentioned that using controller wired resolved this issue.

Can you please perform all the troubleshooting steps listed in this article? This should help to resolve any potential software conflicts that can cause this particular issue.

Many thanks and if you have any additional questions, please let us know.

@c4ptj4cksp4rrow This is certainly strange! Have you encountered similar situations previously? If so, might you be able to grab a video of this for review?

Hello odb9008, welcome to the forums!

Sorry to hear that you are experiencing stuttering.

Can you please try the troubleshooting steps in this article? It will help to eliminate any potential software conflicts.

If the issue persists, could you please contact our team on our ... Read more

Originally Posted by fredspekvet
And what if I don't use either? You do not have a normal email adress? really?

Alternatively, you can reach out to us via a support ticket HERE

Hello El-Tokoloshe,

Sorry to hear that your items are missing.

Can you please provide us with more details i.e. what items are missing, how many of them are gone at the moment, and what was the level of your items?

Additionally, have you tried restarting your game to check if the items in question are still unavailable?

Many thanks and if you have any additional questions, please let us know.

Hello Jaga.Telesin,

Thank you for your update!

I located your case and I can see that this issue has been already raised with the development team and they're currently investigating this - I also extracted your DXDiag from your case to the existing report and provided a link to this thread to the development team. Once we have an update on this, we are going to let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any other questions, please let us know.

Hello there @azullFR!

Thanks for sharing this report with us, and for including a video with multiple examples. I've passed this along to the development team so they can take a closer look.

If we require any additional information, we will reach out within this thread.

Thanks!

Hello there @Metroid_Meister!

I'm sorry to hear you're unable to recruit any Jomsviking in-game. Are these only the Jomsviking you can purchase from settlements, or does it also include Jomsvikingr you can find at the River Raid hut in Ravensthorpe?

Would you be able to send us a video that shows these missing Jomsviking so we can pass it along to the developers for further investigation?

Thanks!