Trackmania

Trackmania Dev Tracker




25 Jan

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @skybaxrider

Apologies for the delayed response.

We're limited in the assistance we can offer when it comes to coding / scripting queries such as this, however I have noted this on to the team so they can review it.

When we have more information back from them, we'll share it here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out and reporting this to us @ColorMaestro and apologies for our delayed response!

I've gone ahead and passed this to the team to look into.

If there's anything else we can assist with, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

And apologies for our delay too @ArnasasLT !

Thanks for getting back to us with this video though, I've gone ahead and passed this onto the team as we do have an investigation into this issue open already.

When more details are available, we'll let you know here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Twitch_Woterek1

Thanks for reaching out.

Am I correct in understand that you received a ranked penalty when immediately joining the game despite attempting to to cancel?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @simo_900 ,

Thanks for reaching out, apologies for the delayed response!

How are you getting on?

Do you still receive this error?

Does browser troubleshooting help at all?

Otherwise, please could you reach out to us directly via our ...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Yopeople2120 Hi there and welcome to the forums 😊

I am sorry to read that you are not able to turn left with your car and brake at the same time.

Could you please provide a video of what you were describing?

That would help us to report this to our development team. Thanks!


24 Jan

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Homertimes Hi there and welcome to the forums 😊 Apologies for the late reply!

I am sorry that you cannot invite your friend to play with you.

Could you both please go through our connectivity troubleshooting to make sure there are no issues with your connection?

Thanks!


Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi guys 😊

I am sorry that the game is crashing for you!

@Akkulo Welcome to the forums 😊 What troubleshooting steps have you tried?

Since when do you have this issue?

Could you please verify the game files within Ubisoft Connect as a first step? This will identify any corrupted files and then automatically repair them.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@IamM1ke Hi there and welcome to the forums 😊

I am sorry that you are having the same issue. Thanks for the screenshots!

Could you please make sure that the ports needed for the game have been forwarded? You can check how to do this in this guide.

Please also go through our ...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@milksh2ke Hi there, and sorry for the late reply 😊

I am sorry that you are having problems with the macro blocks since the last update!

Could you please provide screenshots or a video showing what you were describing?

That would help us look into this for you 🙂...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Tw21C Hi again, and thanks for the update 😊

I am sorry that you are still not able to play the game! Thanks for trying all my suggestions 🙂

Have you also tried the other steps within our guide? Like disabling background a...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi everyone 😊

I am sorry that the game keeps crashing and that the suggested troubleshooting steps did not help!

To rule out any issues with your systems, could you please go through the following PC troubleshooting guide and try all the steps we have not discussed until now?

Please also make sure you have the latest update of Ubisoft Connect installed and try running the launcher with admin rights as well.

Please let me know once you have done so and if anything improves the situation 🙂...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@Gronnoc Hi there 😊

My pleasure! I'm glad that you now see the correct playtime displayed! Thanks for sharing the screenshot and letting us know 👍


23 Jan

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hi there @sofus24 so sorry for the delayed response! If trying out changing ini file settings mentioned by @Barbaramorse do not help you get to enjoy your game I can also suggest completing the steps in our guide here to rule out a number of possible technical issu...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@AsalTM Hi there 😊

Thanks for the feedback! Noted 🙂

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@milksh2ke Hi there 😊

Thanks for reporting this! Would you be able to provide screenshots or a video showing what you have described?

That would help us to report this to the development team 🙂

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

Hi there and welcome to the forums 😊

I am sorry to read that your times do not save correctly! Thanks for providing those two videos.

Our development is currently investigating this issue.

We will let you know once we have an update 🙂

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@COWonCRACK Hi there and welcome to the forums 😊

I am sorry that your game is not starting. Thanks for the screenshot of what's happening! I have merged your two posts together, to avoid double postings.

As a first troubleshooting step, could you please verify the game files in Ubisoft Connect? This could identify corrupted files and then automatically repair them.

It can also help to run the game with admin rights.

Thanks!

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@kr3mil_ Hi there and welcome to the forums 😊

I'm sorry that you had this issue as well! It's great that you found a workaround, though! Thanks for sharing 👍

Comment
    Ubi-Verse on Support Forums - Thread - Direct

@chipsTM Hi there 😊

Thanks for sharing this! Would you be able to provide a video of the issue?

That would help us to report this to the development team.

Thanks!