Trackmania

Trackmania Dev Tracker




13 Feb

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

@ThanatrixX

Gotcha, thank you for the update and the extra information! That's interesting that it's freezing at a different time with maps in the editor, thank you for letting me know that.

Just to cover our bases, can you confirm if you've tried the following steps as well? These will ensure any supporting files are reinstalled which can help with freeze...

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08 Feb

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Raskog12321

I'm afraid I don't have any info on if there's plans to add support for them in future updates. If we ever have an announcement like that, it would be posted in the News and Announcements section of the forum.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Would either of you be able to find out and let us know if your friends (that you are wanting to play with) own the game from the same storefront (Ubisoft Connect, Epic, Steam) as you do?

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Fantastic, @Vh4ld , thanks for keeping us updated! Happy racing, go fast πŸ™‚


07 Feb

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Heya @FloggyTM πŸ™‚ Sorry to hear you're having a connection error when launching Trackmania. I'll be happy to help you get this sorted πŸ™‚

I've had a look around on my end, and I don't see any reports of widespread issues with connections at this time πŸ€”...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @Doward7 , thanks for sending across this report! I'm a keyboard player myself, and can't say I've noticed this, but I'd certainly like to make sure we investigate.

Can you tell me if you've noticed this more on specific maps, or at specific points in those maps? you'd mentioned it happens only on road blocks, but are you able to be more specific about when you've noticed it?

Are you able to say how often this happens? Dyu reckon it'd be often enough that you could reliably record it happening in a video?

With this information, we'll be better able reproduce the issue on our side, which is the first step to potentially fixing it. Thanks once again for your report, and let me know if I can clarify these questions πŸ™‚...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Heya @ShepardLZ , thanks for coming back to us about this πŸ™‚

Whatever information you can remember will be fine, even if it's just the username. However, I'd recommend also listing any email addresses you've had in the past (even if you don't know which one you'd used) so our support specialists can use them to find the account and help you access it!

I'll hav...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hi @LEGND_SUPRSTAR , thanks for reaching out here in our forums! Sorry to hear your car skin is wonky - that's really unusual, but I'm confident we can sort this out for you πŸ™‚

Please start with our ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @Vh4ld , welcome to our forums! Gosh, that's really unusual - I can see from your video that there's a long delay when finishing a map, and I understand your times and medals also aren't saving correctly.

What you're describing here sounds like an access problem - something is stopping Trackmania from correctly loading and saving to your system. To fix this, please see the ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @NightsGM , thanks for reaching out! It's great to hear you're giving Trackmania a go, but I understand you're having these odd black boxes during gameplay. That's really unusual! Let's sort it out for you πŸ™‚

You've already verified the game files, which is great! Please see the rest of our troubleshooting recommendations from the ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Thanks for pointing that out, @potko0 ! And thanks to @eyebo for confirming it is fixed already πŸ™‚...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hiya @spikypat!

I'm really sorry you're having FPS issues!

Thank you for providing your computer specifications! Based on these you unfortunately don't meet minimum requirements for us to guarantee functionality of the game.
For more information you can always find game minimum and recommended requirements on our site, those forΒ Trackmania can be found ...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @Meshiik!

I'm sorry you've encountered this error trying to make a purchase!

There's a few things we want to check that can cause this error.

First, please make sure that your Ubisoft account information is filled in completely and accurately. This means EVERYTHING is filled out, including name, gender, and preferred language. Please make sure that the name on the account also matches the name on your payment method as any discrepancy there may cause issues. You can check all of this from the account management page ...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @Monshero!

Thank you for the video! To clarify, where you fall through the floor, does this only occur if you respawn there? Or is there ever a time where your car can fall through without respawning there?

When did you first notice these issues? And do these issues persist after verifying the game files? Any further information you can provide ...

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06 Feb

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hiya @NOTDARCKY!

I'm sorry your region isn't showing! I know it can take time for regional leaderboards to update, so can you confirm if this issue is persisting?

If so, can you provide images of the leaderboards as you're able to see them so I can check on if this is working as intended or not?

Also, there's no such thing as a stupid questi...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hiya @snippen!

Thank you for the report and the video showing how to reproduce this! I've forwarded this to the team at this time.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

@Sir_Lysergium

The team did get back to me with an update! Looks like they need a bit more information to look further into this, they asked the following questions. Any details you can provide answering these would be greatly appreciated!

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hi @DiggerBick!

I understand this is frustrating, I'm really sorry you've encountered these issues online! Would you mind letting me know around when you first encountered these issues with packet loss and what sounds like some rubberbanding issues?

I know it's annoying, but I would ask that you give these steps a try and see if you notice an impro...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Really sorry to hear about these crashes, @ThanatrixX!

Just to clarify, does this freeze and subsequent crash happen regardless of the map you're loading? For instance, do you crash loading Campaign or TOTD or both? How about when loading a map from the editor?

I know you mentioned several troubleshooting steps already, I appreciate that! One step I don't see you mention that we would like to try is disablin...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hiya @kamicazer7!

I'm very sorry to see this issue you're having with rubberbanding! Does this happen on any map you play online or was it specifically when playing this map?

If you haven't already, definitely give these steps a try and see if this helps with the rubberbanding you're encountering! If the issue persists, let me know and provide any ...

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