Trackmania

Trackmania Dev Tracker




15 Jan

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@RobbienLive Hi there! Welcome to Discussions! Sorry to see that you are experiencing this issue with the textures and colors being wrong.

 To help with this, please try to go through the troubleshooting steps in our guide here. Be sure to also ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@Fuel_Units Thanks for the update and for clarifying the issue further for us. Would you happen to have any overclocking software running? If so, I'd suggest you temporarily disable it and see if that helps with the crashing issue. While we do not have specific controller troubleshooting, here are some general steps we would recommend trying:

1. Download and install any driver updates for your controller from the manufacturer's website. (You've already done this so feel free to skip!)
2. Make sure that your controller is properly configured in the Windows Control Pa...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@jPedroFM Hey there! Unfortunately, we do not have an exact launch date for consoles yet. Keep an eye on the News & Announcements forum and/or the ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@d0zy Hey there! Sorry to hear that you are missing your 3-year club access. So that we can help investigate this further, please create a support ticket on our website. When creating your ticket, please provide the ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@systemerror87 Hey there! Sorry you're having this issue with the club access. If you made this purchase through Ubisoft Connect, please follow the steps in our guide here to check your order history. If purchased through the Ubisoft Store instead, you can check the purchase history ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@unoclam Hey there! So sorry to see that you are having an issue with the graphics in-game. As a first step, please go through the troubleshooting steps in our guide here. Be sure to ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@m2trash Sorry to hear that you are also experiencing this issue! If you haven't yet, please go through the troubleshooting steps here and here to see if that ...

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12 Jan

Comment
    MrDarrek on Support Forums - Thread - Direct

Hello @cll0verr!

Could you send us the map that crashes regularly containing the faulty items? We will try to reproduce the issue.

Thanks!


10 Jan

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @Psyniac! Sorry for the delay getting to your post, and apologies for any confusion caused by this issue!

I'd believe this is a visual glitch but to get confirmation I've sent this up to the team for further review at this time. Whenever I get confirmation, I'll be sure to update you with their response. 🙂

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Thanks for the update @Shivaxi!

I gave this information to the team but they have requested a video showing the issue is present on the current update, as well as images/video of your in game video settings. They'd also like to review a ...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @LaFleche_ !

Sorry you're having this issue with the leaderboards! To get a better idea of what may be causing this, can you confirm if this happens for all types of maps (custom, TOTD, etc)? If it's on specific map types, please clarify which ones you encounter this issue with!

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Thank you very much for the update @Denniss! I've forwarded all of this to the team to look into at this time.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @Atlesrex!

I'm sorry to hear you're missing medals, I know that is frustrating! To my knowledge, the day you complete the track shouldn't impact the medals you receive from it. I've forwarded your report and this question to the team so we can get some clarification on if this is working as intended or not. Whenever I hear back, I'll do my best to update you with their response.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @yungweeb!

I just got this issue reported up to the team and I added your information to the report on this. I'm really sorry you've encountered this but thank you for the report and for the match links!

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @blauball and @NZLakanta!

I'm sorry to hear you've both had trouble with getting these skins! I've gone ahead and reported this at this time. Thank you for the ID ...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @I-AM-HAM!

That's certainly an odd issue, I've not encountered that one! Out of curiosity, do you have any other controllers you can test to see if they have the same issue? If so, please let me know what controllers you've tested and if they act the same way or not.

I'd also advise trying the following general steps to narrow down the cause of the issue.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @KiKoo_BeuGeu_Fr! And welcome to the forums!

This is an issue that the team is investigating. It appears it is caused by anti-virus and whitelisting the game in your settings and in the firewall settings can resolve the error message.

You'll also want to make sure to allow the game through Windows Defender.
1. Open Windows Settings > Search for 'Virus & threat protection' > Protection History > then check for any recently blocked items or files
2. Open Windows Settings > Search for 'Windows Defender Firewall' > Select 'Allow an app or feature...

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Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Thanks for that information @NOR-_-Bacon3! I've passed that along to the team.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

@blitzcorp

Gotcha, thank you for confirming that for me! I've reported this up to the team at this time. 🙂

If you notice any thing else that may help the team determine what is causing this, please update this thread and I'll get that information added to the report.