Permanent bans could also be due to toxicity, as that would just be a matter of the account history and what other actions may have been taken in the past.
Really the only way to tell would be reaching out to our Terms of Service team with the link provided above, so we wouldn't be able to specify which was the cause via the forums.
Locking the thread here as we can't further address it, thanks!
Hey @Pathsboty,
If you were still needing any help recovering an account and no longer have access to the email address registered to the EA account, you'll want to reach out to our support team directly so they can help update those account details. If you create a new case here and select Game Support > The ... Read moreThanks @SooSunni!
Just looking at the TCL website, this is the model that came up for me with that description.
Under the specifications it's showing the display supports 60Hz, which would explain why the performance option isn't available in-game sadly.
Hey @Stellaral,
Please do not post any personal information on the boards, as these are publicly visible to anyone. I've removed the attachment as that displayed your name and other personal details in addition to the IP addresses mentioned.
As far as the account ban itself, we cannot assist with this on the forums, nor are we able to perform a separate review, sorry.
This can only be reviewed by our Terms of Service team ...
Read moreHey @carlito25999,
It would be best to get in touch with support directly so they can check into this for you further.
If you create a new case here and select Game Support > Apex Legends > I want a refund or I'm looking for something I bought, you should be able to get in touch with the support team so they can see what options are available to help out here.
...
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If you've gone through all the steps and are still seeing that Login Verification isn't enabled, preventing you from gifting, we're currently investigating that situation.
You can keep an eye on our Bug Report thread here, as well as the Apex Trello board for any updates as we get them.
...
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Hey @SparkeyGamingFB,
Have you and your friends added each other to your EA friends list as well? They won't show up if they're only on your Xbox friends list.
Take a look at the gifting guide here to make sure each of those steps has been followed!
...
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Hey @ScrubsAreNone,
Just to clarify, progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. That would be why you're running into this situation.
Progress cannot be transferred from one EA account to another, so if you're trying to recover access to that progress, you would need to re-link your PSN to its original EA account.
If you have any issues re-linking your accounts you'll need to get in touch with support to see if they have any other options available, as we cannot make changes to your account on the forums. If you ... Read moreI don't think anyone arguing in good faith has ever claimed that cheats don't exist here. 
On the contrary, it's an ongoing battle and one that's likely to continue as long as people are willing to pay for cheats and put their accounts at risk.
As we improve ways to detect cheats, they'll continue updating to try and get around them. So we'll update to counter those, and the cycle repeats itself.
Same principle as the exchange at the end of Batman Begins, for those who are familiar 
Jim Gordon: ...
Read moreHello everyone,
Thank you for the reports! We've passed these along to be looked into further.
Once we have any additional information to share, we'll be sure to update the thread; thank you for the patience while we're checking into this.
Hey folks, thank you for the reports.
Can I ask which region you're trying to play from as well?
We'll pass this along to be checked into, much appreciated.
You would need to locate that original account and re-link to try restoring your content. Please reach out to support if you run into any trouble with that process, as outlined here:
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To correct that, you would need to re-link to the original account where the progress was made to try restoring access. If that's a possibility it would be best to get in touch with support so they can try to help get things re-linked to the correct original accounts. If necessary, you can ...
...
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Hey @WraithWalker102,
Just to clarify a couple things, Cross Progression allows you to access the content on a single EA account from the platforms connected to that account. However, it is not possible to transfer or merge progress across separate accounts entirely.
So, if the progress was made on a separate EA account, there would not be a way to combine that with the current account, and you would not see that content when logging into this account.
Additionally, unlinking any platforms will cause you to lose access to the progress made on that account. Since the progress is stored on the E...
Read moreHey @WraithWalker102,
When you mention having trouble linking your PS4 and PC accounts, did that involve going through these steps for your PSN account?
This sounds like you may either have multiple EA accounts or ha...
Read moreHey Legends,
While the issue is still ongoing, we currently do have a work around which will allow those who have received the Season 20 patch early to regain access to the game. To do this you will have to install and play the PS4 version of Apex Legends onto your PS5. We have included the instructions below.Please note; if you are still on the S19 version of the game, you will not need to follow these instructions and can continue playing as normal.
If you played Apex previously on PS4:
devtrackers.gg