Ubi-Chiral

Hey everyone!

Really sorry to hear everyone's having so much issue with loading into Camp White Oak.

For those of you that mentioned taking several minutes to load (@BB-Ghost and @chazzee23), were you both stuck at 100% for a few minutes and then eventually loaded in? I just want to confirm these are all the same issue.

...

@Hastur-01, @maeltz and ...

Hey @maeltz!

Very sorry to hear about this issue! Just to cover our bases, can you make sure you've tried the following general troubleshooting and see if there's any impact on the issue?

If the issue persists, would you be able to provide a YouTube video showing the frame drops when selecting "Expertise" and "Specialization" but not other areas?

Hiya @YumBaconWaffles and @H867530969!

Thank you for the workaround steps ...

Hey @Kinslayer1447 and @BagsOfBonze!

I'm sorry you've both been having trouble with making a purchase in the store!

I'd advise the following steps to see if we can resolve this.

1) ...

@Cutnshoot5584

Oh ok! I'm glad to see that you're able to shoot again! Just to make sure, does turning the text back to large cause the issue to reoccur? And if so, does verifying game files allow you to use large text without this issue?

@Whisp_r_r

I know it's frustrating and I'm very sorry, but due to high contact volumes ticket response times are delayed at this time. Someone will reach out with an update on your ticket as soon as they are able to review it. Please just keep an eye on your ticket for now, someone will respond with more information when they take a look at your most recent update.

Hey @RicoBuckets!

I'm really sorry for the delayed response!

Can you clarify what happened in the Castle? Do you have a clip showing it's not acting as a safe zone?

And as for the Fragile Armor issue, do you have any armor regen? Can you test if you have issues with Fragile Armor without armor regen and see if that helps?

Hi @Hardcore_1000!

Apologies for the delay getting back to your post!

To clarify, is this happening in specific modes? And is this able to be done on all platforms or only specific ones? Any further clarification you can provide would be appreciated so I can make sure this is something the team looks into!

Hi @High-Noon and @USMC_Tallin!

Sorry about the delayed response!

I wanted to let you both know that the team is investigating this issue. Please keep an eye out for updates on this!

Hey @yevgen_05!

I'm sorry to hear you've been running into all of these issues! Let's work through them one by one.

1) Please try the following general platform troubleshooting steps to see if the manhunt targets appear.
2) Can you let me know what if any error codes you're encountering? And are you trying to purchase credits while in game or in t...

Hey everyone! Sorry for the delayed response!

For starters, since this doesn't seem uncommon and we're seeing a few platforms I'm going to go ahead and report this.

@PacketInc @Kravalll @Spinax22

Thank you all of you for the images! And thank you @PDGoose for mentioning you're seeing this on PlayStation as well!

@the_Kettle

I appreciate the extra details about others seeing stats now bu...

Hey @BuddhaSan-42! Apologies for the delay!

Both of these issues with the project and clothing notifications are being investigated so I added your report to both for further review. Thank you for your report!

@sir_coenraad_VI

Apologies, but we have no further updates at this time. The team is still looking into this.

Hi @Snobs76!

I'm really sorry to hear about this, I know this issue is frustrating. Sadly, it doesn't look like there's been an update from the team on this issue, but rest assured it has been reported and I'm getting your report forwarded to the team as well to help them look further into this. Please keep an eye on our official channels for updates on this issue!

For the time being though, you may want to try the following workaround as it has helped some players to bypass this issue.

1. Call for backup
2. Make the backup person the leader
3. Ask that the new leader start the mission on story mode
4. Complete mission as normal

Hey @MTRX!

Thank you for the images showing this issue! I let the team know about this, thank you for the report.

Hey everyone!

I'm very sorry about the delay getting to this post, I see you all are having a rough time with this input delay/lag in game and I know how annoying that gets. @Tyranmedic, thank you for pointing out this happens on PS5 as well. I'm sorry you were given the wrong troubleshooting when you contacted, unfortunately that can happen if someone just misreads or grabs the wrong link.

However, since we're seeing this on a few platforms then and @Hastur-01 already mentioned some general troubleshooting completed didn't have an impact, I've gone ahead and reported this to the team to look into. I'll keep an eye out for updates for you all! If anyone notices any other details about this that may be helpful, please let us know so we can forw...

Hey @Nazjafa and @Hastur-01!

First, I want to apologize for the delay getting to your posts. Thank you ...

Hey @NecroFox4!

I'm really sorry to hear about this! (And apologies for the delay!) That's certainly odd that it's happening most of the time but not all the time.

I know you went through several of these steps but if you don't mind, please take a look at this general troubleshooting article and try anything you haven't tried yet!

I'm also curious to know if launching bot...

@ToySoldier1912

When you say in a later state, do you mean when you first start a save but later on in game it starts slowing down? Or does this happen every time you launch the game, around a certain amount of time playing the performance really slows down but it works again as expected next time you start the save?

If it seems to be tied to how long you are playing in a session, I'd like to try clearing your Ubisoft Connect cache and probably even ...