Ubi-Chiral

Hey @Atlesrex!

I'm sorry to hear you're missing medals, I know that is frustrating! To my knowledge, the day you complete the track shouldn't impact the medals you receive from it. I've forwarded your report and this question to the team so we can get some clarification on if this is working as intended or not. Whenever I hear back, I'll do my best to update you with their response.

Hey @yungweeb!

I just got this issue reported up to the team and I added your information to the report on this. I'm really sorry you've encountered this but thank you for the report and for the match links!

Hey @blauball and @NZLakanta!

I'm sorry to hear you've both had trouble with getting these skins! I've gone ahead and reported this at this time. Thank you for the ID ...

Hey there @YesJailMan and @Myunglockman!

Thank you ...

Hey @I-AM-HAM!

That's certainly an odd issue, I've not encountered that one! Out of curiosity, do you have any other controllers you can test to see if they have the same issue? If so, please let me know what controllers you've tested and if they act the same way or not.

I'd also advise trying the following general steps to narrow down the cause of the issue.

Hey @KiKoo_BeuGeu_Fr! And welcome to the forums!

This is an issue that the team is investigating. It appears it is caused by anti-virus and whitelisting the game in your settings and in the firewall settings can resolve the error message.

You'll also want to make sure to allow the game through Windows Defender.
1. Open Windows Settings > Search for 'Virus & threat protection' > Protection History > then check for any recently blocked items or files
2. Open Windows Settings > Search for 'Windows Defender Firewall' > Select 'Allow an app or feature...

Thanks for that information @NOR-_-Bacon3! I've passed that along to the team.

@blitzcorp

Gotcha, thank you for confirming that for me! I've reported this up to the team at this time.

If you notice any thing else that may help the team determine what is causing this, please update this thread and I'll get that information added to the report.

Hiya @jaymanh!

I'm really sorry for any inconvenience! If you were charged twice one of the following could have occurred:

1) The first attempt could have reached your bank but failed to make it to us. In this instance, the charge usually drops in 5-7 business days. Due to the age of your post, it's likely this would have dropped by now! So if it hasn't...
2) There could be a duplicate order. In this instance you can reach out to us with a refund request for that duplicate purchase.

Should you have any further issues, please let me know and I'll be glad to look into it!

Hello @ItsMeTrina!

I'm really sorry to hear you're unable to loot this chest! I've not seen reports of issues getting wealth from the chests in Stenwege, just from the enemy that drops the wealth. Can you provide an image so I can look into this further? Are you blocked by a door you're not able to get a key for? Or is the chest just not unlockable?

Hey @alaskafarter!

I'm not seeing a video, were you able to complete the mission after all? If you were not, could you please attach the video or provide a link to it posted to Youtube perhaps?

I would also advise if the issue persists to try the following steps to see if this allows you to complete the mission!

Hey @sp744!

I'm sorry to hear about this crashing! And thank you for the launcher log information!

To start out I would advise the following steps! It would also be worth trying a ...

Hi @DoNpinoChet!

Apologies for any inconvenience but purchases on the PlayStation store can be region locked. It could also be that the DLC is not game sharing between the UK and MX accounts. You'll need to reach out to PlayStation for further assistance to confirm if that is the case here.

Hey @ejvandekaa! Apologies for any inconvenience and for the delay getting to your post!

The 50GB number should specifically refer to the base game so if you purchased any DLC content this 50GB would not cover those download sizes. As for needing to download an additional 130GB, this likely isn't a true 130GB update, instead it should be repairing or replacing older files in the original download. If you download that update and it does seem to be a true 130GB update though, please let us know and we'll look into it!

Hey @hamzatugran60!

You can adjust the Field of View in game and this should let you change the distance as you prefer.

• Open the Options menu in game. 
• Change to the Screen tab.
• Locate the General section.
• Adjust the Field of View slider to your preference.

Hey @chukky1123 and welcome to the forums!

Are all of them locked or do you have 2 loadouts available and the rest are locked? When you first build the armory you should be able to walk in and see 2 armor stands representing 2 loadouts. When you enter your inventory can you switch to the number 2 on the left hand side and adjust your weapons and armor and see it update on one of the armor stands as well?

If so, this should be working as intended. More slots will become available once you upgrade the armory. If you haven't upgraded it you should have 2 usable sl...

Hey @Loboo00Hunter!

I'm sorry you're having this issue! To get a better idea of what's happening, can you clarify if you're unable to get a deed for a trade post? If so, what trade post are you trying to unlock?

Hiya @AuricMists! And welcome to the forums!

I'm sorry to hear about this issue! I haven't encountered this issue before so could you let me know if this is something that recently developed for you or has it been an issue since you started playing?

And are you playing on mouse and keyboard or with a controller?

For now, please try the following troubleshooting steps and let me know if this changes anything!

Sorry to hear that @lum1n!

Would you have an image or video showing the guards behind the wall in your game? If you could share that so we can update the team that would be great!

As mentioned earlier, the team also wanted to know the following to get more information to investigate this further.

• Did you complete another mastery challenge trial before attempting that one? If so which one?
• Did you perform a raid on the location before starting the mastery challenge trial?

Any further information you can provide would be appreci...

Hi @Ibervang!

Apologies for any inconvenience! I know this is frustrating, especially seeing that the issue pops up repeatedly. In order to look further into this however, we'll need more information about when the issue re-emerged so we can investigate further. Can you confirm when this issue began for you? And do you recall what challenges were not progressing?

It would also be helpful to know if the challenges do not progress at all or do they progress inconsistently?