Ubi-Chiral

@Etargos

Sorry you're encountering this issue! Thank you for trying to verify the files and for confirming this is happening on a vanilla game. The information @Mevelios provided is what we would want to gather to report a bug so if you can provide a video and save file like mentioned in that link I would greatly appreciate it!

Thanks for the assistance @Mevelios

@KH1031

Thank you very much for the clarification, I greatly appreciate it!

In this case, looks like the issue has already been reported but for good measure I've added this further report.

Hi @Firefoxpichu!

I'm sorry you're encountering this issue! I know it's frustrating, but we ask to try troubleshooting steps to see if anything this changes about the issue, this helps us narrow down the cause!

The team needs more information about this issue to look further into it. If anyone is still encountering this and can provide a save file (either in a link from a file sharing source or by making a ...

@Mevelios and ...

@Asterix201252 and @Mevelios

Thank you both for the save file links! I really appreciate that! I've forwarded those to the team at this time. ...

@LordOdin1961

Thanks for the update! Glad to hear this was resolved!

Hey @AngeloNTC-UwU!

If you'd like to appeal a permanent ban, you'll have to create a Support ticket. Since it appears you already have, I can only advise keeping an eye on your ticket for updates. Due to high contact volumes this may take time but you'll receive an ...

@Twitch-Schwabba

Got it, thank you for giving those steps a try! I've reported this issue to the team at this time for further review. Thank you for all the information you provided and all the testing you did, I really appreciate how thorough it was! I'll keep an eye out for updates and provide them whenever possible.

Thanks for the update @Twitch-Schwabba! Hopefully everything is good to go now!

Let us know if you encounter further issues, we'll be happy to look into it with you.

Hi @AnneGodkoyj and @SpiceNinjaa!

I'm really sorry to see you're both encountering issues playing the game. I see you both mentioned some troubleshooting, thank y...

Hey @xNathesx!

I'm really sorry for the delay getting to your post! If you've been able to make the purchase at this time, feel free to disregard this post. If the issue is persisting, please try the following!

• First, make sure that your Ubisoft account information is completely and 100% accurately filled in! This includes name, gender, and preferred language. Make sure that the name on the account will match the name on the chosen payment method. You can check all this ...

Hi @Ph0enixTrace!

I'm sorry to hear your game is crashing! Can you let me know what the error message says? Or could you provide an image of the error message?

And does this error happen regardless of track type as well? So like campaign tracks, Cup Of The Day /Track Of The Day tracks, etc.?

To start, I'd advise working through the following general troubleshooting. This can help with crashing and other issues so it's a good place to start! If the issue persists after doing these steps, please let me know and provide any...

Hey @CPT-Zenobia!

I'm really sorry to hear about this! I know that's frustrating to see such a temperature increase like that. I've not personally seen other reports of this so we'll want to start with some general troubleshooting and a few questions to get a better idea of what's going on.

First, the general troubleshooting I'd advise would be the steps here!

Second, have you made any changes to your system hardware recently? Or do you run any additional programs in the background when playing? If so, does ...

Hey @YesJailMan!

Thank you for reporting this to us! Have you noticed this with anything other than stadium flags so far? And does this happen regardless of the block that you use through the flags?

Hey @Pentacosmic!

I'm very sorry that this issue has persisted so long! Just so I can get caught up on what's going on can you answer the following for me?

• Has this issue persisted the whole time since you originally posted about it? Or did it resolve and come back?
• When you start a new run after a restart, can you see the medal from the previous run? And is there a blank time listed like -:--?
• And to confirm, by restart, do you mean completely closing and relaunching the full game application? Or restarting a particular map or mode without closing the whole game?

@milksh2ke and @NTT73

Thank you both for the update! I'm really sorry to hear this issue is persisting.

Before I report this to the team, I just want to clarify one other thing. Does this specifically prevent the creation of new icons? Or does it break old ones as well?

It seems from the picture that @milksh2ke has some macros with images but others are just generically assigned "macro075" etc., so are ol...

@DoogiieMD

I know it's frustrating but we ask that you do complete the previously provided troubleshooting in it's entirety. While you may be able to connect to other games or connect to do other things, this does not guarantee that your connection to Trackmania will be optimized. Different things will connect using different ports so we want to make sure the steps have been completed and the required ports for the game are forwarded.

Once you've completed the previous steps, please ...

Hiya @e-linken!

I'm really sorry to hear about this! That's definitely odd, I haven't heard of this happening before. Please be sure to try out all of our general troubleshooting steps here and see if this has any impact on the issue. If not, can you let me know when this issue began?

You mention not using a controller, but are there any new devices th...

Hey @Twitch-Schwabba!

Thank you for all the details about the testing you did! Just to confirm, when you say people are appearing offline, is this specifically in game? Do you notice if these people also show offline in Ubisoft Connect as well while they're showing offline in game? Or are they online in Connect for you but offline in game?

You also mentioned your friend had the same issue, can you let me know if using an alternate account helped him work around the issue as well?

Hi @SamuelLamour!

I'm sorry you're getting disconnected! Did you find that clicking "Play Super Royal" helped you reconnect like @Twitch-Schwabba suggested?...