Ubi-Chiral

Ubi-Chiral



06 Feb

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey there @ShepardLZ!

If you're having trouble recovering your Maniaplanet account for older Trackmania games, you can create a case for assistance recovering your account!

In the case description, be sure to include any information you can about possible email ...

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    Ubi-Chiral on Support Forums - Thread - Direct

@milksh2ke

If you haven't already, a reinstall could be helpful! I would also advise looking through the troubleshooting steps here and give any of these a try that you haven't done yet! These steps can help resolve a lot of different issues, but if it doesn't help the issue you're seeing it gives us a better idea of what to look for.

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey @MageTM!

I'm really sorry you've run into this issue! Thank you for providing the clip!

Out of curiosity, have you encountered this at any other time or was this the only time it's happened? And I didn't see any, but were there any error codes or messages that popped up on your end before or after the clip you took? If so, would you happen to remember what the code/message was?

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey @Wawrzyn02!

I'm really sorry to hear you've run into this issue with textures and performance!

Can you provide an image of your video quality settings in game? And if you change the settings do you notice if the flickering stops or changes at all?

Let's also be sure to try the following general ...

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    Ubi-Chiral on Support Forums - Thread - Direct

Hi @SenorPuffPuff! Welcome to the forums and apologies for the delay getting to your post!

I'm really sorry to hear you've been having trouble with this issue, I understand it's incredibly frustrating.

I understand it isn't ideal, but I do want you to know that this issue has been reported and the team is investigating it! That said, I do not have a date for a resolution for this issue but I do have some steps that may help minimize the issue or workaround it for the time being.

Some players have reported that ...

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31 Jan

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    Ubi-Chiral on Support Forums - Thread - Direct

@Hagn99

Thanks again for sharing this information!

@Yopeople2120

That is interesting that this only happens with the up/left/space combo. If you a...

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    Ubi-Chiral on Support Forums - Thread - Direct

@Sir_Lysergium

Thank you for the video and reproduction steps for this issue! I've forwarded the information and video to the team for further review at this time.

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hiya @WoxxTheFox!

Thank you for that video and explanation of the issue, I'm really sorry you've been encountering this! I would like to get that map to send to the team for further review. The easiest way would be to upload the map to Trackmania Exchange and provide the link here. Then I can get that forwarde...

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30 Jan

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    Ubi-Chiral on Support Forums - Thread - Direct

@milksh2ke

Thank you for the extra information and for the image! Can you let me know around when this issue began? And is this consistently happening every time you enter the editor or is it random?


17 Jan

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey there @Giggle007 and @juro_el_muerto!

I'm really sorry you have both encountered this error again, I understand how frustrating it is. I just wanted to let y...

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey @hundreAd1800!

Thank you for bringing this up! I appreciate all the details and images. Since you mention mod usage, I'd just like to confirm are you able to see if this occurs without mods as well? If not, no worries!

And ...

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    Ubi-Chiral on Support Forums - Thread - Direct

Really sorry you've encountered this issue @SirHarryPierce! I can see why this would be frustrating!

Out of curiosity, do you encounter this issue when managing goods through the resident screen like ...

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey @schizohatter! Apologies for the delay getting to your post!

Thank you for all these details! That's certainly strange to hear this is impacting you and not your friend as well, and that's good to hear that it's not impacted your single player save!

Just to cover all our bases I'd like to check the following:

1) Does anything change if you ...

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    Ubi-Chiral on Support Forums - Thread - Direct

@Florifix75

I'm sorry to hear this issue is persisting! Sometimes this can be caused by having the game installed on another drive from the launcher you're using. If you're using Steam, can you confirm if both Steam and Anno 1800 are installed to the same drive? If you need to uninstall and reinstall Steam you can find steps for that here. For good measure, if you can make sure ...

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey there @SirHarryPierce!

Sorry to hear about this! I've gotten this information sent to the team for further review at this time. Just to confirm, are there any other filters that you're also encountering this issue with?

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Hey @SirHarryPierce! Sorry for the delay getting to your post!

Thanks for the image showing the issue! To get a better idea of what's going on, can you confirm if this was the only tutorial pop up that runs off screen or were there others? And have you encountered this with any DLC other than Land of Lions?


10 Jan

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey @Psyniac! Sorry for the delay getting to your post, and apologies for any confusion caused by this issue!

I'd believe this is a visual glitch but to get confirmation I've sent this up to the team for further review at this time. Whenever I get confirmation, I'll be sure to update you with their response. 🙂

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Thanks for the update @Shivaxi!

I gave this information to the team but they have requested a video showing the issue is present on the current update, as well as images/video of your in game video settings. They'd also like to review a ...

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    Ubi-Chiral on Support Forums - Thread - Direct

Hey @LaFleche_ !

Sorry you're having this issue with the leaderboards! To get a better idea of what may be causing this, can you confirm if this happens for all types of maps (custom, TOTD, etc)? If it's on specific map types, please clarify which ones you encounter this issue with!

Comment
    Ubi-Chiral on Support Forums - Thread - Direct

Thank you very much for the update @Denniss! I've forwarded all of this to the team to look into at this time.