Ubi-Karl

Hey @hs187, thanks for getting in touch and sorry to hear about the issue you ran into there, as it's certainly an odd one.

Taking into consideration that it was all working fine initially however with your second play-through, this particular issue came up, for testing purposes, would you be able to see if problem continues to persist if you were to start a new game?

Let us know and we will take it from there!

Hey @hs187, thanks for getting in touch and sorry to hear about the issue you ran into there, as it's certainly an odd one.

Taking into consideration that it was all working fine initially however with your second play-through, this particular issue came up, for testing purposes, would you be able to see if problem continues to persist if you were to start a new game?

Let us know and we will take it from there!

Hey @hasznaloubi2019, thanks for reaching out and sorry to hear about the issue you ran into.

First and foremost, can I just double-check if you've had a chance to confirm their kill after you defeated mercenaries you've faced?

Hey @hasznaloubi2019, thanks for reaching out and sorry to hear about the issue you ran into.

First and foremost, can I just double-check if you've had a chance to confirm their kill after you defeated mercenaries you've faced?

Hi again IIAc3sII!

Following communication from our team, I wanted to double-check the following with you, if possible:

1. Which trader are you buying ships from?
2. Are you using any sort of modes as for frigate you gain 4 points for military rating rather than 2?
3. What ships did you try to purchase (apart from frigate)?
4. Do you possibly have a save file that you could share with us for reproduction purposes?

Let us know and we will take it from there!

Hey IIAc3sII, thanks for reaching out and bringing this to our attention.

I can confirm that this information has now been forwarded to our development team for further review.

Appreciate you for bearing with us and apologies about any inconvenience this may cause for the time being.

If we do have any questions or if any additional information will be required, we will let you know.

Hey SirHarryPierce, thanks for getting in touch and bringing this to our attention.

Do you possibly happen to have a save file that you could share with us for reproduction purposes?

Let us know!

Hey Katarzyna_86, thanks for getting in touch and bringing this to our attention.

Can I just double-check whether it's the same case with other music sheets or just with Anno 1701 one?

In relation to what does it affect, it goes as follows:
Zoo Sets: Cordillera, Rainforest
Museum Sets: Lost Cities, New World Huaca
Botanical Sets: Amazonas, Andean

Hey TheSummerbird, thanks for getting in touch and sorry to hear about the issue you ran into there, as I fully appreciate that after investing so many hours you do not want to start all over again.

Could you clarify as to what happens when you attempt to launch your old save?

Additionally, if your friend is able to access the DLC content then he is rather fortunate as having content between different clients is very likely to cause compatibility issues. For more information, click here.

Hey guys, thanks for reaching out!

As it stands, I can confirm that this particular matter has been already brought up to our development team who are looking into it further.

Our apologies about the inconvenience this may be causing and thanks for bearing with us for the time being.

Should you have any further queries, let us know!

Hey HAlanMontgomery, thanks for getting in touch!

If you have a screenshot handy, can you look online for any image sharing websites where you could upload it and then post the link within the thread and we will have a closer look at it .

Hey HAlanMontgomery, thanks for getting in touch and bringing this to our attention.

This is certainly unusual and after having a closer look, I wasn't able to identify any similar reports.

Can I just check if you're able to proceed with your progression within the save file?

Hey HAlanMontgomery, thanks for reaching out!

The content that is marked with stars is normally something that you have recently installed and once it's inspected, you will notice that the star will disappear .

Should you have any further questions, let us know!

No worries at all, any time!

Originally Posted by Balian792
Any update on this problem? It hasn't been solved in the last big patch a few days ago, though I didn't expect it as there were only a few days between my posting and the patch

Hey Balian792!

If we do not have any complications, it should be the patch after where fix will be deployed .

Should you have any further questions, let us know! ...

Hey guys, apologies about the delayed response from our team.

We did experience degradation during the time of your contact however this has been resolved not long after and servers were up and running as intended, therefore if anyone continues to experience difficulties, let us know!

Thanks for sending these over AilingTheo and apologies about the delay in getting back to you.

As it stands, I can now confirm that this has been forwarded to our development team for further review.

Please note we sincerely appreciate your communication regarding the matter and apologies about any inconvenience this may cause for the time being.

Hey Gomerzero, thanks for reaching out, welcome to forums and apologies about the delayed response from our team.

First and foremost, can I just double-check whether you're possibly playing on laptop? Also, do you have a screenshot showing texture spikes you're referring to?

Let us know and we will take it from there!

Originally Posted by Katarzyna_86
this issue was described weeks ago -> https://forums.ubisoft.com/showthrea...-Anarchist-DLC

apparently, passed over to development team. but that was weeks ago, an update came out along the way and nothing has changed...

Read more

Originally Posted by ThePufosenie
hi, sorry for the late response, just back from vacation. check the latest one there. it's only one game session, also that where the bug is present.

Thanks for getting back to us there and I can confirm that this has now been forwarded to our development team for further review.

Apologies about any inconvenience this may cause and appreciate you for bearing with us in the meantime.

Should you have any questions, let us know!