Ubi-Karl

Hey AilingTheo, appreciate your response!

I've looked it up however it does not look like this issue has been brought up before, therefore for reproduction purposes, could you advise us the following:

1. Taking into consideration that this only happens occasionally, have you possibly noticed any consistencies in terms of in-game actions that may lead to save progress missing?
2. Is there any possibility you could provide us with video footage showing this?

Let us know and we will take it from there.

Thanks for the update ArvadoNL and I'm glad to see community helping each other out .

Hope you enjoy your game-time and should you have any queries in the future, feel free to reach out at any time!

Originally Posted by thankalatz
https://drive.google.com/file/d/13Hh...ew?usp=sharing This is the screenshot that you have asked and
...

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Originally Posted by stormwizzy
Hi Ubi-Raziel

I've had that same bug happen to me several playthroughs now. The quest is UNDELETABLE or UNabandonable. I continued through the questline, unifying Embesa, yet even as you say during the talks between Archibald and the King, "whole embesa is unified" and Archibald accepts this, the questnotification will not remove itself.
Naturally i suspect that this is due for players doing the Waha Desher and Kitudi questlines BEFORE we level up our island and get the tapestries. Which unlucks Angereb.

Now, of course after several tries I got fed up and started again, This time however I would start the Angareb questline before beginning on the Waha Desher or Kidusi one, thus avoiding the bug. This I managed, but did n...

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Appreciate your response there SirHarryPierce!

I believe information-wise this should be enough however will let you know if otherwise.

I can confirm this has been forwarded to our development team who will take a closer look at it.

Thank you for your patience for the time being and once we will have more information to share, details will be posted here, in our official forums, so keep an eye!

Hey Dulosis, thanks for reaching out, apologies for not being able to get back to you earlier and I'm glad to see that community managed to help you out with this one .

Should you have any queries in the future, feel free to reach out at any time!

Hey DonCiccy, thanks for reaching out!

I've had a closer look at your account and depending on where you purchased your copy of the game, if it's an older version of it, you will not have Year 3 Pass available and will have to be purchased separately, however if the copy of your purchased game was to be recent, you'd have access to Year 3 Pass content as well, therefore I would recommend to refer to the retailer you bought it from and see if they can help with your query.

Apologies if this may not be the outcome you anticipated and if you have any further questions, let us know!

Hey guys, thanks for reaching out and bringing this to our attention.

It does not look like this has been brought up before, therefore is there any possibility either of you could provide us with video footage of this by any chance?

Additionally, your save file will be useful too, therefore if you can locate it in %userprofile%\Documents\Anno 1800\accounts and send it over, it will be very beneficial for reproduction purposes.

Let us know!

Hi SpawnDieRepeat!

Somehow I did not manage to come past this thread however I can confirm that just as Bert_Boomgaard suggested, if you have a high attractiveness rating, all you need is more hotels and that will allow you to accommodate more tourists .

Should you have any further queries, feel free to reach out at any time!

Hey Aleksejgem, thanks for reaching out and I am sorry to hear about the problem you ran into.

I can confirm that this has been brought up by a number of players and is currently under investigation by our development team.

Our apologies about the inconvenience this is causing and appreciate your patience for the time being.

Should you have any questions, let us know!

Perfect SirHarryPierce, thanks for providing all the required information and Bert_Boomgaard I also very much appreciate your input on the matter.

I can now confirm this has been forwarded to our development team who will review this further.

Thank you very much for your communication and apologies for the inconvenience this may cause.

Should we require any additional information for this, we will update the thread .

Hey MockKaiFu, thanks for reaching out to us and I am sorry to hear about the issue you ran into.

I've had a closer look at the communication we've had and can see that you've managed to get this resolved, therefore no further assistance is required I believe, however correct me if I'm wrong.

I hope you enjoy your game-time and should you have any queries in the future, feel free to reach out at any time!

Hey arnestion, thanks for sharing this and I will ensure it gets passed to our team on-board .

I do appreciate the eagerness to find out more about this, however I am afraid it's not the information we would have available.

I do apologise if this was not the outcome you may have anticipated and if you do have any further queries, let us know!

Great stuff as always SirHarryPierce, I can now confirm details of the issue been forwarded to our development team for further review.

Apologies for the inconvenience in the meantime and should we have any further information, details will be posted here, in our official forums, so keep an eye!

Hey miki3215, thanks for reaching out and welcome to forums!

Every game copy will contain certain languages that will be available within the product, however there will also be certain languages that may not be available, as this does heavily depend on the location product was purchased in.

To check this, you can go to Ubisoft Connect launcher, select Rainbow Six: Siege, scroll at the bottom and you should be able to see language options available in the 'Properties' tab.

Should you have any questions, let us know!

Originally Posted by Cch.
It's already after a few patches, but the problem is still going on. Hope this won't be into the standard server tho.

Hey Cch., welcome to forums and sorry to hear you're having this issue too.

First and foremost, have you had a chance to go through steps outlined in the following article? If you haven't, give these a go and see whether performance improves.

If it doesn... Read more

Hey xxstile17xx, thanks for your response there.

Have you possibly tried rebuilding PS5 database?

In order to do this, you need to:

1. First, make sure you have the latest system update downloaded on your PlayStation 5 console
2. Start your PS5 in Safe Mode (to do this, turn your console off and wait until it has powered down)
3. Now press and hold the power button, you will hear a beep as the console starts up but keep the power button pressed down until you hear a second beep seven seconds later.
4. Connect a Dualsense controller via USB so you can navigate the menu.
5. Select option 5, “Rebuild Database”.
6. Wait for the PS5 to reboot.

Keep us updated!

Originally Posted by regionlockchina
i was enble overlay

Hey regionlockchina, thanks for your response!

I take it that issue persists after enabling the overlay however correct me if I'm wrong.

If it is the case indeed however, we will need to have a closer look at your account, therefore as this will involve discussing account related details which can only be disclosed to the owner of the account, I'd like to invite you to reach out to us via one of the following platforms:

1. ... Read more

Originally Posted by Zeninha.CDP
When I try to buy R6 credits it says "Redirecting to Steam" and then "Something went wrong, please try again in a few seconds." I read a lot of reddts about it, but nothing fixed. Most of forums said to enable Steam overlay, but mine is alredy enabled. Somebody know other way to fix it please?

Hey Zeninha.CDP, thanks for reaching out and sorry to hear about the problem you've been experiencing.

These particular matters are being reviewed on individual basis therefore in order for us to have a closer look at your account, I'd like to invite you to reach out to us via one of the following platforms, as it will involve discussing account relat... Read more

Hey guys!

As it stands, this particular matter appears to have been already resolved a while back, however as I do see that there are some who continue to be dealing with the issue, for reproduction purposes, it would be great if you could provide us with your save file, which by default is located in %userprofile%\Documents\Anno 1800\accounts.

To send it over to us, you can just simply compress it to .rar file, upload it to any external file sharing website and send us the link over, so that we could take a look at it.

Keep us updated!