Ubi-Keo

Ubi-Keo



11 Oct

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    Ubi-Keo on Support Forums - Thread - Direct

@jin_bambino That would be appreciated, thank you.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @undeadchristdog thanks for the update.

I'm sorry to hear that the issue persists with the 1.3.2 update. Your issue is not listed on the megathreads list as we have only received one report of this issue from yourself, no other players have reported this. Megathreads will only be created and added to the list if we receive multiple reports of an issue from players. However your issue has been reported to the development team and is being investigated.

It's difficult to see the NPC's in the image as its quite dark, would you be able to provide some further images or a video to show the NPC's that you can now see.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@longjohn119 I'm pleased to hear that you were able to fast travel again and that you have finished the game, I hope you enjoyed it despite the bugs and glitches you have encountered.

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @hesitateyou thanks for the update.

I'm sorry to hear that you are still experiencing issues launching the game in Windows 11. If the troubleshooting steps did not help then please submit a support ticket and attach a copy of your system files so that our Customer Support team can investigate further.

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @tinyissscute92 as SpirantCrayon22 mentioned this issue was posted recently in another thread. I have since reported it to the development team and they are intending to fix this with a future update, however we have no ETA on when the update will be released.

Please keep checking the ...

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @erdavila and welcome to the forums.

I'm sorry to hear that the Ubisoft Connect challenge 'Eivor's Saga' has not unlocked. I can confirm that this is a known issue that is being investigated.

Please keep checking the ...

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @conan429 thanks for reporting this.

Could you please provide a video demonstrating this. In the video can you show that the option is disabled in the settings and that it still appears in game.

Comment
    Ubi-Keo on Forums - Thread - Direct

Hi @conan429 thanks for reporting this.

Could you please provide a video demonstrating this. In the video can you show that the option is disabled in the settings and that it still appears in game.


08 Oct

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @tedblackbear and welcome to the forums.

I'm sorry to hear that you are also experiencing a freezing issue whilst playing Assassin's Creed Valhalla.

Can you please go through the PC troubleshooting steps in the support article here if you haven't already done so then try again.

However if the issue persists, could you please submit a ...

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @suprhumn7 and welcome to the forums.

Can you please provide a video of this as an example and I will forward your feedback on to the development team.

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @mbarber87 and welcome to the forums.

I'm sorry to hear that you are experiencing issues with the emergency aim ability.

So I can look into this further could you please provide a video to demonstrate that the ability is not working as intended and to show that you have purchased it from the skill tree.

Have you also tried resetting your skill points then purchasing the ability again? If not can you test this to see if it works, and also ensure you have the latest update installed.

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @bielik01 @SpirantCrayon22 I have spoken with our QA specialist regarding this and when they tested it they confirmed that Pierre was not selling any materials and the...

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @jan_vp thanks for the update, I'm pleased you were able to gain access to the chest 🙂

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    Ubi-Keo on Support Forums - Thread - Direct

@tolkyyn You're welcome, I hope the troubleshooting helps to resolve the issue.

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @wsmk I'm sorry to hear that you are also experiencing issues with Reda's quests.

We are currently investigating the following issues with Reda's quests:

  1. Where Reda may only offer one daily contract rather than two
  2. Some of Reda's contracts may complete automatically
  3. Daily quests do from Reda are not always added to the quest log after accepting them


If you are not been offered a quest but can accept them elsewhere then could you please provide a video to show this.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @hesitateyou I'm sorry to hear that Assassin's Creed Valhalla is not launching on Windows 11 for you.

Can you go through the PC troubleshooting steps in the support article here then try again.

However if the issue persists, could you please submit a ...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @longjohn119 I have looked at the video and can see two known issues, one with the arrows in Eivor's hand and the new quest notification that continuously pops up.

Was there anything else in the video that I may have missed that you were trying to show?

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@samuchao Thanks for the update.

I'm pleased the issue is resolved, I hope you enjoy the game.

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    Ubi-Keo on Support Forums - Thread - Direct

Hi @cptwcn @atrociousisback and welcome to the forums.

I'm sorry to hear that you are both experiencing crashes whilst playing Assassin's Creed Valhalla.

...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @teinzus I'm sorry to hear that you are experiencing an issue with white borders on your screen.

Could you please go through the PC troubleshooting steps in the support article here then try again.

If the issue persists then can you please check your monitor resolution matches the resolution in game, if it does then close the game and delete the config file for Assassin's Creed Valhalla. After you have done this launch the game again and a new config file will be created.

...

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