Ubi-Orion

Ubi-Orion



16 Nov

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    Ubi-Orion on Support Forums - Thread - Direct

@masakoakashi

Hey there.

Can you try travelling to a different region to see if this unlocks the missing tattoo for you? Some players have reported this triggered the item to appear in their inventory if it was missing.

If that doesn't work we can certainly look into that for you but you'll need to open a ...

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    Ubi-Orion on Support Forums - Thread - Direct

@shoeson333

Hey there.

Thanks for reporting this to us. This issue is under active investigation at the moment, I have passed your details on to the team investigating this issue now. Apologies for any inconvenience caused as a result of this whilst we're working on getting this resolved.

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    Ubi-Orion on Support Forums - Thread - Direct

Hey there.

We do apologise for any inconvenience caused as a result of the size of this update. I'll pass your feedback on to the team regarding this.

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    Ubi-Orion on Support Forums - Thread - Direct

@tolkyyn

Hey there.

I'm sorry to hear about this. This issue was reported to us as resolved so if it's the case this is still an issue for you I'll report this to the team to investigate further. Can I ask you to first of all confirm your affected save file is uploaded to the cloud and if possible provide us with images and/or video demonstrating this please? Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@prv_

Hey there.

After checking your account I can see that this issue appears to be resolved. If however this is not the case please let me know. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@gayngel2019

Hey there

This looks an awful lot like GPU Artifacting which typically occurs when there is a hardware issue with the GPU. Have you monitored your GPU temperatures at all to see if they're normal or tested your GPU with other games and/or a GPU test? I'd also recommend a ...

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15 Nov

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    Ubi-Orion on Support Forums - Thread - Direct

@metaldawn71

Hey there.

This does indeed sound like a rather strange occurrence. If you are able to replicate this would you mind providing us with a video demonstrating this we could take a look at please?

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    Ubi-Orion on Support Forums - Thread - Direct

@debijayn

Hey there.

Sorry to hear you're affected by this.

There are a couple of issues open for investigation regarding this location at the moment. Just to clarify do you have the key and you're unable to open the chest or are you unable to loot the key in order to open the chest as the body has disappeared? Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@gr33nassassin

Hey there.

Sorry to hear you're affected by this.

Can you provide us with images or even better video of your map showing you have completed everything in order to unlock the achivevement? Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@J1m1n1 @OlgaBaikova

Hey there folks.

Thanks for your reports. I have raised this with the team for further investigation.

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    Ubi-Orion on Support Forums - Thread - Direct

@iiech0ii

Thanks for providing this for us. I have passed this on to the team currently investigating this issue as well.

Apologies for any inconvenience caused as a result of this issue whilst we're investigating this further. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@venco-mario

No problem at all and thanks for the kind words, we really appreciate it 😊

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    Ubi-Orion on Support Forums - Thread - Direct

@abelbendel

Hey there.

Sorry for the delay in getting back to you.

As this is the Assassin's Creed Valhalla support forum would you be able to post this to both or either of the Ubisoft Connect Support forum or ...

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    Ubi-Orion on Support Forums - Thread - Direct

@jmalkin177

Hey there

Sorry for the delay in getting back to you on this.

Some players confirmed they were able to resolve this after toggling between performance and quality modes. Can you give this a try if you haven't already done so first of all, please?

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    Ubi-Orion on Support Forums - Thread - Direct

@Delboyspencer @WarSooie

Hey there folks.

Sorry for the delay in getting back to you on this. We'd like to take a look at this for you both on an individu...

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    Ubi-Orion on Support Forums - Thread - Direct

@coreymack14

Hey there.

Sorry for the delay in getting back to you on this.

If this issue is still present for you can you provide us with a video demonstrating this we could take a look at? As you've mentioned yourself this is a different issue to the one in the thread and I don't believe this has been reported to us previously. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@natedog8998

Hey there.

Sorry for the delay in getting back to you.

Do you have a marker on your map for the key to collect or is there nothing at all? If possible could you provide images and/or video of this issue we could take a look at please?

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    Ubi-Orion on Support Forums - Thread - Direct

@paulejacksonjr1

Hey there.

Apologies for the frustration caused as a result of this issue.

We cannot investigate or provide refunds over the forums I'm afraid. If you wish to discuss this further please open a support case with us if you haven't already done so. Thanks.

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    Ubi-Orion on Support Forums - Thread - Direct

@kurush1990

Hey there.

Sorry for the delay in getting back to you on this.

The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the commo...

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    Ubi-Orion on Support Forums - Thread - Direct

@kahayan_tiger

Hey there.

Sorry for the delay in getting back to you.

Thanks for reporting this to us. I don't believe this issue has as yet been reported to us. If possible would you be able to provide a link to a short video demonstrating this we could take a look at and raise with the team? Thanks!