Ubi-Orion

Originally Posted by SSevolvedd
Just got on, issue is still there. Thread you linked deemed it resolved but it is not resolved

Hey there.

I'm sorry to hear that, hopefully we can get to the bottom of exactly what's causing this. Can I first of all request that you attempt any steps you haven't yet attempted ... Read more

Originally Posted by Kulerrro
I have the same problem. Everyone I know has the same problem. 75% people on chat watching August Major has the same problem

Originally Posted by PixelChaos.AS
same here i have tried multiple times on my phone and my pc also on different browsers and i've tried disconnecting and reconnecting my accounts....

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Originally Posted by ricardohrn
Hello, I recently won a ranked match 5-3 and instead of winning points. Me and my teammates lost points. I lost 14 and my other teammates lost 7. Please fix this, this is unacceptable

Hey there.

I've checked through quite a few of the recent matches you've played and I wasn't able to spot anything out of the ordinary on your account, normal amounts of MMR being gained for wins and lost for losses. As a result it might just have been some sort of visual bug. Can you recall when this game happened roughly?

Originally Posted by T3_BL7A
I have sent a ticket which you guys haven't replied to it yet, should i get into a live chat or wait for a respond?

Hey there.

We'll get back to you ASAP on that ticket, opening a live chat when the chat is up though certainly won't do any harm.

Hey there folks.

Just to confirm the latest on this exploit. The M.U.T.E PROTOCOL event has been temporarily taken down whilst we work to fix this exploit. The event and club challenges will be extended once the fix has been deployed. Please keep an eye on the Siege forums and the Siege twitter account for further updates.

Originally Posted by ForsakenFrog
Me and a whole lobby are currently stuck in queue. If we cancel matchmaking it'll tell us to reconnect or we get a 30 minute temp ban, but the game doesn't even exist. Any fix?

Hey there.

Unfortunately it's not possible for us to influence a stuck lobby due to technical limitations. Sorry about that.

Originally Posted by unclast
I get instant BSOD while i'm trying to launch game. I get this error since March and i want to get rid of it immediately. Here's my Minidump file: https://drive.google.com/file/d/1xT8...ew?usp=sharing
Please help me solve it.

Hey there.

I'm sorry to hear you're having issues with crashes at the moment.

The first thing I would suggest is to attempt each step suggested ... Read more

Originally Posted by RCobblestone
https://www.imageupload.net/image/qpdyx

The previous image was set to expire in one day, that's why it was a 404. I didn't expect such a delay in your response. This link if permanent as I see no option to embed images in this (frankly terribly executed) forum.

Regarding my issue, the only thing I've found to remove the stuck banner is to hit * on the keyboard but that removes all data from the screen. We just need to get rid of the silly green banner ...

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Originally Posted by snuke.71
I downloaded this game for pc, but my keyboard is not responding (works fine for all my steam games). Any help greatly appreciated guys!

Hey there.

I'm sorry to hear that. Can I ask you to try disconnecting any other input devices not required to launch the game? Can I also ask you to try launching the game after a clean boot to rule out that another application is taking focus away from the game? Please also ensure that y... Read more

Originally Posted by M1keHuntHurts
As we move further into season 2, it becomes apparent that the console side of siege is less important than the pc side for Ubi. They release updates late, fail to patch glitches for over 6 months, and give us almost no support. This is the main reason I am switching to PC. It feels like Ubi doesn't even look at our games to help siege. Literally look at the win deltas and the data they use. It is all from pc and doesn't look at console.
Funny enough, those reasons ren't the reason I'm writing this. Its the amount of smurfs that are infested into console ranked, mostly around mid gold to mid plat. In some games you can get 4-5 smurfs total. Thats 50 percent of the lobby. How is it that half of the lobby isn't in the correct rank? In the 4 ga...

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Originally Posted by Kosaka12
The thing is that I delete the game because I had no space and a few days ago I reinstalled it (I have it in physics) and because when I enter it tells me that the installation is taking place and I can do nothing already delete the game and reinstall it and everything also restarts the licenses and nothing anyone knows how to fix this?

Hey there.

Can I ask you to check your active downloads to ensure the game isn't still downloading? Please also ensure that you have plenty of spare space free after downloading the game, if not please make some more. Please also try ... Read more

Originally Posted by Ankij
Hi again

Done, and still missing.

That is odd.

We have actually taken down the event temporarily in the last few hours due to an exploit that was discovered. If the issue is still present when the event is back up please get back to us to let us know.

Originally Posted by BiG_korvenett
Ok so turns out there was a glitch and theyre fixing it
Sorry about that

No worries!

Just for clarification for anyone who stumbles upon this post as well, we have taken down the event temporarily due to an exploit that was discovered. Keep an eye on the Siege forums and twitter account for updates, we hope to have this resolved and the event back up soon.

Hey there folks.

This issue is known to the development team and is currently under investigation as we speak. As it's something that affects the game a great deal I can assure you we're trying to fix this as soon as we possibly can. We are aware of how these exploits are being performed so video isn't necessary but we still very much appreciate your reports and please do keep those coming in to us.

Please keep an eye on the forums and on our social media accounts for updates on this issue. I do apologise for any inconvenience caused by this whilst the team are working on getting this sorted out.

Originally Posted by Ch0core
Hello,

I can't create campaign on my clubs, even if i try to put one map, different map, no thumb for the campaign.
I tried to re-install the game but no changes. My connexion is not perfect but it' ok : 15mb/s DL - 1mb/s upload
Need a little assistance here please.

https://www.casimages.com/i/200801010453103477.png.html

...

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Originally Posted by wolfjedylan
Here is an warning to all players who wants to play mute protocol.
A lot of players uses a glitch to become invisible.
Ubisoft please fix this

Hey there.

Thanks for reporting this to us. The team are aware of this issue and are currently investigating. Please keep an eye on the forums and our social media accounts for updates on this issue and I do apologise for any inconvenience caused whilst the team are working on getting this resolved ASAP.

Originally Posted by Jak1.
Error at hooking API "NtProtectVirtualMemory" Dumping first 32 bytes:
4C 8B D8 50 00 00 00 F6 04 25 08 03 FE 7F 01
75 03 0F 05 C3 CD 2E C3 0F 1F 84 00 00 00 00 00

Hi there.

Please download the following package ... Read more

Originally Posted by Ankij
Hi guys,

I've had the notification for a free pack but never received it.
Could you help please?

Thanks!

Hey there.

Can you try restarting your game and verifying your installation please? If it's still missing afterwards please let me know.

Originally Posted by fdebijl
When relocating a palace, the relocation costs are capped at 1.000.000, so I was able to move the palace with my ~1m balance. However, these relocation costs don't account for the costs to rebuild the wings, so when those automatically get rebuilt when you move the palace you will instantly go bankrupt and get defeated.



Reproduction steps:
1. Build a palace with any amount of wings. This behaviour is easier to reproduce with more wings.
2. Wait for balance to reach 1.000.000, so that the palace may be relocated
3. Relocate the palace to a point that requires a relocation cost of 1.000.000.
4. The cost of rebuilding the wings will trigger a defeat...

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Originally Posted by T3_BL7A
I just bought the game like three or four days ago, and yesterday I was setting holding my phone and not even on the pc i got a message telling me you are permanently banned for cheating, and i don't know how will this happen and please help me

Hey there.

We can certainly look into that for you but we cannot discuss this on a public forum. You can reach us either through the ... Read more