Ubi-Orion

Originally Posted by guilinhares07
ele diz que esta dando erro de altenticação no produto nao sei oque faço para resolver

Originally Posted by real1ze.
I log on this morning, and I am met by a message telling me that my rank has been reset. Any ideas why this would happen?
Furthermore, I have never cheated nor associated with cheaters, it is against TOS and I literally just want to have fun with my friends. My friend was also permanently banned so this could be the reason?
Thanks,
real1ze

Originally Posted by Cronem.
Hello everyone,

I was just banned earlier today for cheating, when I don't cheat at all, I've even had a negative ranked and normal k/d for quite some time. So I'm not sure what exactly happened but I know ubisoft support won't do anything about it, so I continue to BattleEye services to request an appeal for my ban and realize all my friends are saying they lost A LOT of MMR because we played ranked together and I was considered a cheated so they lost a lot of MMR, some lost 500, others lost 800. It's devastating to say the least as this was gonna be our last Rainbow Six: Siege season. But of course Ubisoft in someway or another had to ruin it.
If you've had a similar experience let me know. It's possible maybe something on my computer...

Originally Posted by smhpierre
So I bought Rainbow Six Siege from the Epic Games Store. I'm trying it for the first time today, but it keeps asking me for an activation key. I've check my emails, the Epic launcher but there is no key. Someone please help cause or this game was a waste of money.

Originally Posted by Zecsty
I have not ever cheated on siege and I wouldn't plan on doing so. I have spent money on the game itself plus in game purchases. I wouldn't wanna throw away my account for cheating, can someone please explain how I was even "cheating"?? I am not very good at Siege but I enjoy playing it, I am nowhere near good enough to even be suspected of cheating. I just reinstalled the game not even a week ago, I play for 2-3 days try to login today and it says I have been permanently banned. Can someone please help me with this situation?

...

Originally Posted by WeirDbestseller
what if i cannot even update it?

Originally Posted by ArkyriaRL
Sure, i made 2 videos for you, i hope my english is not too bad, tell me if you don't understand something.

In this 1st video i explain you the problem : https://www.youtube.com/watch?v=eTkUu57RMFU

So as you can see we can quickly ...

Originally Posted by wudiTM
Hi UBi-Milky,

since yesterday, i encounter same problem, the game telling me that i am not connected to uplay and dont let me play online, even i am actually connected to uplay.

After several restarts i eventually come to the a screen with following error message, "There is a problem with the loading of the quarteryear campaign from nadeo service. Please try again (Error Code 12002) other times, same message but (Error Code 10035). (It might not be the right english, as the Message is actually in german).

Then there are two buttons, "play offline", or "try again". after clicking try again, at a point it connect to the game.

Still i hope it can be fixed and hope this codes help to find the issue.

Gr...

Originally Posted by realh69
I'm also experiencing this problem with the new Trackmania. I am connected in Uplay, but TM says I'm not. If I log out of Uplay and log in again that usually fixes it. Until the next time I load TM :-(.

Originally Posted by Porkyle
I tried but can't send it.
Spoiler:  Show Ubisoft Support - Changes to support in relation to COVID-19

In the light of the current situation, we are temporarily restricting our support to live chat only.

Ensuring our teams’ health and well-being is always one of our top priorities. We are monitoring the evolution of Coronavirus (COVID-19) closely, and adapting our response as the situation develops. As a result, we are temporarily reducing our email support and moving most of our support to live chat.

We appreciate your patience in this time and invite you to consult our available support articles.

Also noticed when I try to log in ...

Originally Posted by Rough.Baguette
So I've gotten this issue out of the blue. Pretty much, Siege drops to 1 FPS and freezes mid game for 1 second than goes back to normal. This happens around 3-4 times a match. This is really annoying because it happens a lot during gunfights. I've attempted a lot of thing that I could find online but none of them worked. Please, how can I fix this?


- Love, Rough.Baguette

Originally Posted by N1hll
Hi,

i have big problem, i have buy 1 year pass for create map and share in my club.

But when i'm finishing my map i do my track validation i calculate shadow and when i'm try to save my track Game crash impossible to do anything !!

Any help ? any fupdate fixe ?

Originally Posted by Lekg0lo68
...

Originally Posted by FractalJaguar
I have this same niggling issue, screenshot:

I think the message should go away as soon as a player has pressed the key to show the scoreboard for the first time. It's rather annoying to have it there all the time on the UI. it seems to go away after a few seconds but it would be nice to clean up the UI. It's kind of like having a tutorial message pop up everytime you start a new game (press W to move forward!) :P

Originally Posted by Sambemosi
Hi Ubi-Orion,

I had one completed challenge, so I used 'collect all' to collect the reward on uplay. However, it did not fix the problem, and the notification is still there.

Originally Posted by Sambemosi
Hi Ubikoality,

I have a same problem, where I keep getting the 'Collect' notification even though I have already collected the reward. I collected it while still in a match too. The challenge that I have problem with was the 4th of July Challenge. Please resolve this issue as soon as possible. It is really annoying to get notification every time after every game.

Originally Posted by Oggzee7
My sons Xbox will not connect to Ubisoft server when launching Rainbow six siege.

Stays on a black screen with the red logo and has been like this for over 24 hours.

We have unlinked the account. Now cannot re-link as you need to launch the Ubisoft club but it stays on that screen.

We have tested the Internet connection and everything is fine. We have shut the Xbox down. Relaunched the Xbox. Removed the Ubisoft app and reinstalled it.

We are now at a loss and one very fed up kid. Please send help.