Ubi-Orion

Ubi-Orion



17 Aug

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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Synr.TG
Can you add it to my library too pls it is nowhere to be seen
Originally Posted by Darriusx.-.
I have the same problem, i have a standard copy of the game and untill yesterday i had the tts server, i tried to download it and today it was written:"expired" and then it disappered from my library, how can i solve it? Thanks in advance
Hey there.

The TT... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Physics2020
I also need a Activation code but i bought it and did not get one. Can I please get some help?
Hey there.

The TTS wasn't activated when you posted this message, it's now up so you should now be able to access it. If this isn't the case still please let me know.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Stasis96
Hi and hello, I went to go play on the rainbow6 TTS but when I went to click play, it says that the game is expired. My friends have suggested that I try and uninstall the game but that did not fix the issue either. I also have tried restarting my computer and that did not fix the issue either. I currently own Rainbow6.

Any idea on how to fix this?
Hey there.

The TTS went live around an hour ago so it should be up and available now
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Creppy_line5
Me ha estado sucediendo exactamente lo mismo e incluso algo peor, y es que cuando inició r6 y le doy a cualquier botón no carga nunca. Ubisoft por favor ayúdame he intentado de todo y no he logrado nada.
Hey there.

We're not able to offer Spanish language support from this forum I'm afraid. If you can translate to English I'd be happy to assist you, alternatively we do have spanish support you can reach via live chat from ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by hello-_-there.
I was trying to download the TTS today so that i could get on and try the new season but it was saying expired on uplay? Is that a problem or can i not get on the TTS?
Hey there.

The TTS only went live around an hour ago so you should now no longer see this message. If you do however please let me know
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Verdant.KU
]I'm getting an error when I try to open the TTS on Uplay that the TTS is expired. Do you guys have a fix for that? If I try to open it, I'm asked for a game code but I've already playe on it before?
Originally Posted by Ryke332
I having some issues with it too. I wanna play with the new Shadow Legacy.
...
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    Ubi-Orion on Support Forums - Thread - Direct
Hey there folks.

Sorry for the delay in getting this resolved for you. Can you confirm your case numbers please so I can see where they're at?

16 Aug

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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by PixelChaos.AS
i tried all the steps, using different browsers, unlinking before trying and linking again, using each of the browser's private mode, and none of them worked, i also tried it on another pc and it still didn't work, also sometimes in private mode it puts me into the activate your account screen and sometimes it just doesn't work and stay at the link your twitch account screen, the direct link doesn't work either in all the browsers. HELP, i have completely given up .
Hey there.

We'll probably need to ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by FreaX_997
I have been playing R6 for almost 2 years now on the system whose specifications are mentioned below. Although my system is slightly under-powered, it has been able to run R6 at Low graphics settings at a resolution of 1280X720 at an average frame rate of 53 FPS (data from the in-game benchmarking tool) . After downloading an update recently via Steam, I have noticed a consistent drop in frame-rate in both Multiplayer and Training Grounds ( Lone Wolf ) especially when there are other players near my position (even if they are out of my line-of-sight) or, in Training Grounds, when I enter a room with more than 2 enemies. My frame-rate drops from more than 50 to near 20 in these situations. This is the first time I have encountered this problem ever s...
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Yawshi.-
So, I decided to hop onto some unranked Siege, as one does. I waited 20 minutes and i couldn't find a game. So I exited out of the matchmaking and ended up with a warning saying that I left an unranked game that I never joined. I waited 15 minutes and didn't join said game. Fix ur gam Oobi
Hey there.

I'm sorry to hear that. This shouldn't happen on a regular basis, if it does I would recommend performing each step of our ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by JUICERO_-_bEsT
Thanks for the reply, I did try to launch the game with Vulkan as you instructed, but still it didn't change much, the game still crashes randomly.
However I have found a forum that address a similar that I have, the problem was solved via reinstalling the Microsoft Visual C++ files, do you think that this solution might be helpful here?
Hey there.

Yes that's worth a shot. This step is suggested in our general crash/freezing FAQ as well as a few other steps that might help ... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Painmaker_X
Hello, you probably know about this, anyway, the VSYNC does not work with VULKAN. Please fix it !
Hey there.

Thanks for reporting this to us. We are indeed looking into this issue.
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by lucasyjuani2903
have a problem, when I claim amulets or fame in the ubisoft club challenges, it gives me an error and does not give me any type of reward, I already claimed 7 challenges, 3 of amulets and 4 common fame and they do not give me an error of "sorry Come back later". I would appreciate if you fix this because fame does not interest me at all but the amulets are exclusive and I will no longer be able to have them because of a bug.
Hey there.

We are aware of some challenges not adding rewards to accounts that is currently under investigation. If you have completed challenges and not received those rewards can I ask you to send me screenshots... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by luca_waffle123
So I was unable to view rainbow six siege due on the Store to PlayStation not allowing child accounts to view some games even if all restrictions are lifted. I purchased the game on my dads account with his permission and was unaware that all the year 1-2 operators would only be available on his account, which is only there for me to buy games with. so anyway I was wondering whether any of you could help me resolve this? Has anyone had this issue before and how did you fix it? I’m wondering if you could transfer the operators or something to my Ubisoft account or something, would that work? Don’t tell me to just contact PlayStation please because they’re no help either. I spent 40$ on the deluxe edition and I’m very upset this is happening....
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by R6_LucaDaGreat
Hello, i have done the challenges for the drone destroyer challenges and the Gwangbokjeol challenges on ubi club and it says i collected it which i did but it was an error so i restarted and then it when i looked after i restarted it said i collected but i don't have these 2 charms in my collection so please can you add these 2 charms to my account.

Thanks, R6_LucaDaGreat

https://imgur.com/a/bSPFsoj
Hey... Read more

15 Aug

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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by OatsFX
I completed the Lahori Gate challenge and the Drone Destroyer Challenge and they appear collected in the Ubisoft Club Challenges Tab but I don't have the charms in-game. Is it possible to "reclaim" them some how? I've noticed some issues with collecting some of the weekly challenges and maybe those caused this.

Here are image links as proof I completed them:
-Lahori Gate: https://imgur.com/a/IVCSEXe
-Drone Destroyer: ...
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by evanjaouen
bonjour depuit 3 jour j ai des gros bug r6 et ses pénible j ai des baisse de grosse baisse de fps même en solo en terrain d entrainement je passe de 150 fps a 1 ou 2 fps ducou injouable je l ai déssintaller puis réinstaler puis la même 150 fps a 1ou 2 fps si ya quelqu'un ici qui pourrai m aider

merci
Hey there.

Unfortunately we can only provide assistance in English on this forum. However we do have French speaking support for... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by MrBourbon_T53
Attackers can get aboce the ceilings, where they can throw grenades and secure objects - not being visible to defending players.

Just reported our whole team and opposite players so you can spectate when that happens.
Originally Posted by MrBourbon_T53
There you go. So if this is the glitch you already fixed I'm sorry to tell you, it's still working.

...
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by VeeMn
It still saying that "failed to sychornize cloud save" a few times....
Hi there.

I'm sorry to hear that. We'd like to dig a little deeper into exactly what's happening here, to do so we'd like to get a support case created and a few files attached to that support case. You can reach us either through the support we... Read more
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    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by BusInCiderG
every time i start rainbow i check how much CPU it uses. It uses almost 80% to 100% CPU. i was told by a friend it might be a bug or my processor. I have an Intel core i5 9400F if that makes a different. i just need to know if its something i could fix or i need to change the processor
Hey there.

We can certainly look into that for you. Can I first of all ask you to try launching the game after a ... Read more