Ubi-Raziel

Hello!

Apologies for not seeing this thread earlier, we can help with this.

I have reported this issue to the Trackmania team so they can investigate for us!

Originally Posted by TX-Jer27
My map crashes the review servers every time.

https://www.mediafire.com/file/tqw2z...s.Map.Gbx/file

The only thing I can think of:
1) make an excellent map such as mine
2) go to your OS browser
3) rename the map
4) go back to TM, refresh the files
5) submit the 10/10 map...

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Originally Posted by lampovyurge
Ok, here's the screenshot of the options (or rather the absence thereof) at the end of the race if I play with the UI off. All there is is black bars on top and bottom and the replay, no menu or anything. I press all the buttons I can but nothing happens (although sometimes the replay just freezes). However, the top drop-down bar remains functional, so I can still quit the game by pressing cross in the top right without forcefully closing it, but that's not much consolation.

Still waiting for this problem to be addressed, because honestly the UI is pretty cluttered and it hampers my gameplay, so I really need to be able to turn it off.

...

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Originally Posted by Fat0x.
Hey,

my game doesnt connect to uplay anmore, any idea's how to fix this? This happens since Yesterday, no problems at all before that. I didnt change anything on my pc to cause this problem. I couldnt find any solutions for this online.

Ty

Hey! We can look into this for you

If you open Uplay without launching Trackmania, does Uplay itself seem to connect online without issues?

Are you perhaps able to provide an image of the connectivity error too?

We have a suppor... Read more

Originally Posted by GGU_Alpha_
I cant login into my main account because im not getting a reset password email please help I just got that account and now I cant get into it

Hey! Please follow the advice above.

We are unable to discuss account issues here on the forums, as that would not be private.

Please contact us using the methods above and we can investigate for you.

Originally Posted by Bmandk
Hi, I have an issue where I cannot use the uplay link given by my dedicated server when starting, or the manialink given from the ingame escape->manage server->copy server link menu option. I have tried my own dedicated server, various other dedicated servers and rooms, to no avail.

The uplay link does manage to open trackmania, but then it stops there. The manialink is not associated with my game though, so that will just search for it in google. Am I missing something, or is the serverlink feature not working?

Hey! Sorry for the delay, we're responding as soon as we can.

The server link feature should be working, I've not seen any o... Read more

Originally Posted by Zeus.TSM
I borrowed my account to my little brother, where he talked in R6 Discord, since my brother is 12 and a mod asked for his age, he said his age was 12, without any way to communicate to the mods, my account was swiftly banned without any noticed and I would like to report the moderators for being harsh in my little brother and being toxic in the DM to my little bro, please resolve Quickly!

Hello! I'm sorry to hear your bro had a negative experience, however I am unfamiliar with this situation.

Game bans are not distributed through Discord and reasons for sanctions are always given.

If your account has received a sanction, please cont... Read more

Originally Posted by T3_BL7A
Are you going to reply sir? I need help, no one replied to my email and this is so unfair i want to get unbanned i didnt do anything, i didnt chose to get the virus!

Hey! Sorry for the delay, we are replying as soon as we can.

All ban appeals are investigated individually by support agents and our Rainbow Six Siege team. If your ban appeal has been denied, I'm sorry to say there is nothing we can do to override this decision.

Originally Posted by MistyVenomz-
this is the most broken game i have ever played. Do you know how frustrating it is to go in to a ranked game and havethis audio bug? ive lost multiple games because Ubisoftare too busy sniffing pengu and all these pro players rear ends and ignoring the majority of players

Hello!

I'm sorry to hear you've faced a lot of issues in-game. Rainbow Six Siege is a live service which is constantly evolving; we do the very best we can to bring players new content while also resolving any issues that make an appearance.

This issue in particular was resolved previously however it is affecting players once more. Our dev team are investigatin... Read more

Hey! I'm sorry to hear you've experienced some unusual temporary bans in-game.

The information I have states error 2-0x0000d00c can sometimes happen if matchmaking is cancelled just as a match is found, and you did not rejoin.

If this continues to happen after verifying files, please try following this support article to see if it helps: https://support.ubi.com/faqs/000023138/

Hey, thanks for letting us know about this.

Considering it only happens with certain maps, it may be difficult for us to reproduce however we'll do the best we can.

@RelaxedRacer. Thank you very much for the additional forum threads! I have merged you all together and I will forward everything to our dev team, I'm sure this will help a great deal

Originally Posted by sghirian
So not only do I have to lose due to a DDOS attack or to a cheater in the enemy team, but if I win In spite of everything In any case I'll lose mmr points. Congratulations, nice shameful system.

In any case you have yet to explain why only I and one friend in a group of five have suffered this rollback.

A system thought badly and functioning badly.
Whoever thinked this really have to re-study basic logic.

Hello!

Our suggestions have been presumptions based on the information provided, however we can review your account to see if this is indeed what happened.

Here you go -

- Facebook: ... Read more

Hey!

I'm sorry for the delay, we are responding as soon as we can!

Please try these support articles instead -

- MsInfo report: https://support.ubisoft.com/faqs/21216/
- DxDiag report: https://support.ubisoft.com/faqs/21185/

Feel free to then add the case number here and we can take a look!

Originally Posted by HotandCoId.DZ
Player report

Hello! I'm very sorry you witnessed this in-game, it truly is unacceptable and we want to end toxicity.

I will forward this to the Rainbow Six Siege team, and they will investigate further.

Please note I edited your post because we don't allow Naming & Shaming here on our public forums. We recommend reporting players using the in-game scoreboard, or via our private support platforms -

- Facebook: ... Read more

Hello!

I'm very sorry you and your friends experienced this behaviour in-game, I will review the video you provided and forward it to our moderation team.

I have edited your original post simply because Naming & Shaming isn't permitted on the forums, and we don't find it the ideal place to report players.

We recommend reporting using the in-game scoreboard as that goes directly to our moderation team. Alternatively, you could contact us via our private support methods -

- Facebook: https://www.facebook.com/UbisoftSupport
- Twitter: ... Read more

Hey everyone!

We don't have an update just yet, but we'll inform you as soon as we do!

Thank you,
Brandon

Originally Posted by LuftWaffle0
My ticket # is 12369884

I have reached out to BattleEye. It's the weekend so I'm not necessarily expecting a response, and when I appealed my PUBG ban I never got a response either. But around 4 days later I simply got unbanned without a word from PUBG or BattleEye.

My assumption is that there is a mass ban wave, a review of the data, and then a mass unban wave based on anomalies found in the ban data. But, I didn't want to just let this ban go without saying something. I am asserting my innocence, showing other people that they aren't the only people unfairly banned, and also hopefully giving you guys/BattleEye a datapoint to look at.

Thanks for any help. If there's anything more I can provide you please let me kno...

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Originally Posted by seongmin411
I really want to change main harbor when ships coming in specific continental

Hey!

I don't believe it is possible to manually change your main harbour.

Would you be able to describe exactly what harbour you're trying to change and why? A video may also help present your situation better, then we can review it and offer suggestions.

Originally Posted by ciwawa87
i've installed the nvidia hotfix, the crash still occurs

I can see you've created a separate thread so I will return to you there!

That way we can discuss your particular experience in more detail.

Originally Posted by ciwawa87
i;ve tried all the steps in the guide and i've the same problem as the people above, my pc does meet and exceed minimum requirement, my game launches, all goes black for about 20 seconds and than crashes, considering how much i've spent on the complete edition i'm more than disappointed, never again!

Hey, I'm sorry to hear you're facing the same issue.

The support files will help us investigate further and offer you more tailored suggestions.

Nvidia also released a hotfix recently that you may not have installed: ... Read more