Ubi-Raziel

Originally Posted by gamerbranden09
Attempting to run the game in fullscreen or borderless windowed mode causes my second monitor (extend display, not duplicate) to go completely black so long as the game is open, and the game doesn't run (<10 fps, constant flickering) on any graphics settings, however the game runs perfectly fine (consistent >100 fps with max graphics) in windowed mode
including a dxdiag dump of my PC
perhaps relevant information: my monitors are different resolutions (720p and 1080p) and also have different refresh rates (60hz and 144hz), my GPU is an ROG Strix 1080, CPU is a Ryzen 7 1700, 8GB of RAM, game is installed on an SSD

dxdiag: ...

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Originally Posted by dom_137_duh
Hi!
I noticed this happening every game
I'll try to capture some footage of this for you when I get a chance

Hey!

Thank you for offering to grab some footage for us. I've just received word that we were able to reproduce this issue and we are working on a fix

A video is no longer required but thank you very much!

Hey!

Sorry to hear you're experiencing freezes. I'd like to gather a bit more information so I may help you.

- How often would you say these freezes occur during the match?
- Did you notice if your CPU or GPU activity reaches 100% when this happens?
- Do you also experience lag / rubber banding?

We have some steps here that may help you: https://support.ubisoft.com/en-gb/faqs/56613/

Hello!

I have been notified that this is normal behaviour.

When creating tracks with "Free Mapping" enabled, the rotation of the block does not change the effect.

I hope that helps!

Originally Posted by Sambemosi
Hi Ubi-Raziel,

I took screenshot of my Ubisoft Club's R6 Challenges section, and you can check it here: https://imgur.com/slCMY0w

Hello again, thank you very much for the images!

This usually is account-wide and visible in the Ubisoft Club everywhere which is why we advise to press Collect All. In your case however, I understand this repeated notification is only shown in-game.

As this issue appears to be specific to the gam... Read more

Originally Posted by GOFNWTS
Thanks

Hello!

I'm just letting you know that we haven't forgotten about you, I'm still waiting to for more information.

We reproduced the same in testing so we're waiting to hear back whether this is intended or not.

Thanks again!

Originally Posted by GOFNWTS
in the video im showing the boost check point ring is not working at all. it is supposed to make me stick to the ground. like the flat one does . when you flip the boost ring check point it doesnt do the opposite e ffect.

Thank you for the video, I completely understand your question.

I don't have this information at hand so I have contacted the Trackmania team. Once I have an answer I will come back to you

Please note, this may take a few days!

Originally Posted by GOFNWTS
Boost ring checkpoint not working upside down? am i placing it wrong. the boosters are only going up and not down.

Hey! From what I understand this should work perfectly fine, but perhaps it needs a bit of configuring.

Would it all be possible to provide us with a short video? With it, this will be difficult to review and offer suggestions.

Thanks

Originally Posted by AR-rexine
I had a block selection made in copy/paste mode on a custom item.
While the item was still selected I went and edited the custom item.
I clicked on copy/paste after it had been edited and the game crashed.

Hey! I'm sorry this happened to you, this is certainly something we can investigate.

Were you able to re-open your map in the Editor? If so, did the crash happen again after trying to perform the same action?

Also, is this particular item very large or is it made of many parts?

I'm trying to understand the purpose for the crash, and if we can reliably reproduce the issue.

Thank you! ...

Originally Posted by realh69
I don't have a Switch account. I saw that my Ubi account was linked with Facebook and Steam so I disconnected those, but it hasn't fixed the problem.

Hello! I believe your issue is slightly different, as you explained relaunching the game sometimes fixes it.

Do you receive any error message in particular?

We have the following support article to assist with general connectivity issues: ... Read more

Originally Posted by l98a1
Yes! Thank you so much. This has worked for us and my son is now playing siege with his mates.

Brilliant news, I'm very happy for your son

All the best to you and your family!

Hello everyone!

From your descriptions it seems as though it is the linking stage we are having issues with. If we can get round that, you should be able to play.

I have a trick that will hopefully help for you all -

1. Go to the Ubisoft Club website: https://club.ubisoft.com/ and make sure you're signed out
2. Click to Sign in
3. Select the Xbox icon and sign in with your Xbox account details

If your Xbox account is already linked to a Ubisoft account, it will sign you in without issues. If not, it will ask you which Ubisoft account you would like to link it to.

I hope that helps but let me know ... Read more

Originally Posted by RoodyOh
If that's the case, that's pretty okay for me, but at the same time not okay. It comes down to cheer luck who's gonna be in the smaller selection for TOTD, since if you're unlucky you'll get some trolls who downvote your map on purpose, this happened to me three times or so. This was quite obvious since they talked bad over any map which the majority liked and uloaded unplayable maps done in 5 minutes on the review servers.

Please consider this posting since it adresses some issues with this already:
...

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Hey everyone!

As Boit.Mecklyn mentioned above, a patch was released which resolved the issue.

Here is the patch information: https://www.ubisoft.com/en-gb/game/r...22-patch-notes

Originally Posted by DJCarR0T
I have completed all the situations with three stars, but have not obtained the rewards from the achievement. Please let me know if there is any solution to this problem.
Thanks!

Hello

I found your support thread and merged you into this one.

Please follow the same steps mentioned above!

Originally Posted by BlunT.RazoR
even after completing every situation, the club achievement "blacker than black" doesn't show as completed and i did not receive the reward

Hey!

We can help you with this. Would it be possible to provide an image showing you have completed all Situations? Ideally we also need to see your username, perhaps with the Uplay overlay open.

Once we have the image, we can unlock the Challenge for you.

Thanks!

Originally Posted by Explorador_X
Im having troble installing the game, the ps4 desent recognised the r6 cd.

Hey! We can help you with this.

Before I am able to offer suggestions, I will need a bit more information.

Can you please explain a bit more in-depth? What happens when you try to install the game using a disc?

If the disc is not recognised you could try another PlayStation profile, however I believe the disc is likely damaged.

Do your best to provide more information and we'll help you out!

Originally Posted by Shifterdome
Anyone knows how to fix this? It started a few days ago, sometimes a place in the map just gets distorted with this polygons. I already tried to check files integrity on Steam and still persists. https://ibb.co/rtB9T7d https://uploaddeimagens.com.br/imagens/tgn3zqg...

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Originally Posted by Abhinav20022014
I have done all of these things after contacting ubisoft support. They told me to contact playstation support and playstation tells me its an ubisoft problem because all my other games work fine. I have had this for more than 24 hours and i cant play ranked which is stopping my whole squad. Please someone help

Hey! I'm sorry this issue has been affecting you, I will help in any way I can.

Do you perhaps have another PlayStation profile? If so, can you please test that profile to see if your issue only affects one of them?

If the issue seems to be profile-specific, I recommend deleting your save file both locally and in your P... Read more

Originally Posted by HuginH
I start the game via steam or uplay, but it does not appear to me that opened, when I open the task manager it is open but on my screen there is nothing, and I already checked the integrity of the files on steam on uplay for me no have that option and I know how to do it. Please help me

Hello!

Just to clarify, can you please confirm if you also have BitDefender installed? If so, please check the suggestions above to see if they help you.

For general crashing issues, the following support article should help you: ... Read more