Ubi-SleepyGoat

Hey there @chacachaca13 and @Shin_velcro

While this issue is not listed on the tracker currently, it is still being investigated. Out of a desire to make sure hi...

Hey there @Noppers, and thank you for that info!

Just to clarify, would you be able to provide some screenshots of how those exceptions appear in your anti-virus software? If this would contain any private information, you do not have to share it but it may be useful for us to provide guidance for other players who have Trend Micro.

Thank you for the quick help @Asterix201252!

I'm happy to hear things are working correctly after that workaround @Drikinhoo, if you run into any other issues ple...

Hey there @Eilandeien

I have reported this up to our Team, and will let you know once we have any updates! It is possible this is working as intended, and if the team lets me know one way or the other for sure, I will share that info with you.

Thank you for bringing this to our attention, either way!

Hey there @SunriseReverie

In order to assist with this issue, we will need to see a video displaying what you are experiencing. Please record a short video for us...

Hey there @Angelo_Blake

I have escalated this issue in a report for the team, and I appreciate you providing your save files and relevant screenshots up front!

Just to clarify, restarting the game resets the bonuses to be correct no matter which recipe is selected at the time that you restart, correct? I ask in case we need to advise people experiencing this issue on a workaround to make sure that a game restart will always fix it.

Hey there @WilligTh

The most common cause of issues with loading save games involve having the save files located on a separate hard drive from where the game files or the Ubisoft Connect launcher are located. In order to resolve that potential cause of the problem, please make sure that Ubisoft Connect and the game files are both installed on the same hard drive, in their default install locations.

You should also make sure that you ...

Hey there @omginput, and thank you for bringing this to our attention. There's a few questions I would like to ask about the context of this war starting.

It looks like your ally is on friendly terms with two of the people you are at war with. Was that the case before the war ever started?
Is your ally actually trying to help you against the character you are both at war against?
Finally, do you have any mods installed currently?

Thank you for letting us know @Gluiperd13!

I'll mark the thread as fully resolved on our end. If you run into any future issues you can feel free to update this thread again or start a new one.

Hey there @Asterix201252

Thank you for getting that file uploaded for us. I have attached it to our investigation into this issue.

I appreciate your long-term cooperation on this problem.

Hey there everybody! The problems with the Blue Flamethrower Monitors have been reported to the development team already, and we are currently awaiting an update on these issues.

I have added your reports to our list, and once we know more this thread should be updated with that info!

Hey there @Meratur and @sellenator
Sorry to hear you've both run into an issue with Angereb already being destroyed by the time you're ready to start the quests involving ...

Hey there @HarBuggley

I'm quite happy to hear you're able to get your animals into the zoo now.

If you run into any other problems, please let us know!

Hey there @Amiarah

I have gone ahead and added your report of this to our investigation of the issue. Thank you for reaching out!

Hey there @hundreAd1800, and thank you for bringing this to our attention!

I'd be happy to get this reported up, but there's some troubleshooting steps I'd like you to try just to rule out the most common causes of problems like this.

1. Uninstall or deactivate any mods that you are currently playing with. If doing this fixes the tooltip hovering + menu closing please let me know with a list of mods that you play with.
2. Follow our ...

Hey there everyone. I would like to ask that everyone who is experiencing an issue with the Iron Tower and the associated quest to please open a support ticket with us, and attach a copy of a save file where you are experiencing this issue. For instructions on how to find your save file and get it attached, you can refer to our "...

Hey there @SerikaG

I'm going to go ahead and get this issue escalated to the Team just in case this is a bug, but this is very likely working as intended as mail is supposed to be a challenging, complicated resource to manage.

While we wait for a response from the Team, please make sure that you are playing entirely without mods, and that you follow our ...

Hey everybody, I just wanted to give you an update to say that I'm checking in with the Team to see if the inconsistency in how Post Office current vs Max Production gets tracked as opposed to other similar buildings is actually intended or not. Once I have an update, I'll get that posted here in the thread for everyone!

Hey there @Dollodonno and @Yanarix.

Could both of you please ...