Ubi-SleepyGoat

Ubi-SleepyGoat



02 Nov

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @DrDon

Just to clarify, has your second character completed all of the Warlords of New York base content as well? If not, please do that and let me know if you are still unable to access the shared blueprints.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there everyone, it's possible this issue was related to a Ubisoft Connect servies maintenance we were running earlier today.

If any of you are unable to open your apparel caches before the event truly expires, please let me know!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @JAMIE360OWEN and thank you for confirming your case number with us.

As these issues involve purchases and private account information they are not something we are able to provide updates on in a public setting like the discussions forums. Please wait for an update via your open case!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @leonardofelin

It may be necessary to massively slow down the fight a bit more than you already are by letting his Ironclad fill up. You have to also complete the fight without skipping any phases due to high damage output. It may be best to use weaker weapons if you have any available or play on the highest difficulty you can so that Lt. Gray's stats are a bit higher.

Regardless, please ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @justinstyles and thank you for bringing this to our attention.

Would it be possible for you to record a short video of that speech for us? Once we have a ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @MaraxusCA

Unfortunately, there's no updates to share about this just yet. We're still waiting to hear back from the Team! As soon as wek now more we will update the thread.

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Hey there! As this thread is more of a feedback item than a problem that we can directly assist with I'm gonna shift this thread over to the general discussions area. That is the best place for us to collect player feedback!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @vvvvsadfwerfwer

We are only able to provide support in English on these forums. If possible, please translate your post into English, and we can get back to you as soon as possible.

If you would like to seek support in your language, you have the option of ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for the screenshot @MidniiteMayhem!

I'll get this reported up for you. We appreciate your cooperation.


01 Nov

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you @ibaraki_-douji!

And yeah, go ahead and attach the same reports for your laptop on that case as well.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for letting us know the files are attached now @anel933!

Please follow the detailed instructions below!

  1. Uninstall the game files for Anno 1800 entirely.
  2. Completely clear out the Ubisoft Connect cache, then uninstall it.
  3. ...
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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Your english is fine @GameOfTitan! I find you easy to understand in all your posts.

As soon as we hear back about a possible fix for the bug you are seeing we can get this thread updated for you.

Thank you for your cooperation!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hello there @FluMMz-_

Have you given the suggested workarounds from that thread a try to force connect to ongoing games?

If so, and you are able to play that way, I will go ahead and mark this thread as solved.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @ibaraki_-douji and thank you for getting that video for us!

We will need to collect some more system information from you. Please open a support ticket on the website directly and ...

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21 Oct

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @hundreAd1800

We will need you to confirm that there are no mods installed and active on the save where you are experiencing this issue before we can get it reported for you!

Please let us know if you have any mods installed, and if you do, please list them for us.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for confirming that for us, @hundreAd1800!

I got this reported up to the Team, and if I receive any detail back from them I will keep you updated!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Mevelios

I have gotten this issue reported up to the Team, and I will try to keep this thread updated as any information comes down the line for us! I appreciate your cooperation with our initial troubleshooting suggestions.

I can also check in on that secondary issue you've mentioned but I feel like that may have happened due to full warehouses.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Jaradis_SR

This is actually something that we currently have under investigation, but I would like to collect your save file, and a screenshot showing your current Schnapps demand on the island being affected by the negative newspaper article. Screenshots can be attached to a reply to this post!

To get us that save file, you can attach it to an ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for trying that troubleshooting for us @maligno93!

Just to clarify the issue a bit more, have you noticed this workforce reduction in any other save files that you have, or is it only one specific file that is affected? Either way, we would like to collect that save from you. You can attach the save file to an email support ticket, and we can collect it from there to get this reported up.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thank you for the good info @Jaradis_SR!

As I understand it, that information should cover your question @blendmode but if it does not, please let us know!