Ubi-SleepyGoat

Hey there @RobBot34!

I'm gonna address each of your concerns individually below!

Open world directives selection has changed.

I believe this is intended, to make the new season feel fresh, but do you have a comparison in the Directives options from before the current patch and after the current patch?

No field proficiency caches when leveling up.

Are you noticing this on a second character? If this is happening on your first character to hit a certain proficiency level, can you record a short...

Hey everybody.

For a brief explanation for the Expertise reduction, please refer to the thread Here.

If you believe that you should have received a compensation cache and did not, you will need to open a support ticket with us ...

Hey there @Eternalchaoz and @XUSFX

Did both of you have a chance to check for an additional manhunt target to see if ...

Hey there @eppix26, sorry it took us awhile to get to your thread!

This could have a number of different causes, so I'm gonna suggest some basics to hopefully get it taken care of.

1. Do a clean install of your graphics card drivers. Instructions: Nvidia |...

Hey there @REXTON.

Sorry to hear you ran into this issue when trying to complete The Tombs. Our development team is aware of the issue, but we have no information about any possible fix for it yet.

I am going to add your report of the issue to our investigation. We have seen a workaround work for a few players, detailed below!

If you have the rogue encounter in The Tombs, and get stuck after clearing it, if your force a respawn by blowing yourself up you should be able to progress normally afterwards.

Hey there @RevCinquain, you might have run into a pretty sticky issue where the game gets confused about the agents that you have access to. Did you get asked to create a brand new character and play through the tutorial again when you started the game and ran into this?

If you just select the option to start a new character either in the default location or in NY, you should be able to quit out and load into your already existing character after that.

Let us know if you had something different than what I described happen!

Hey there @Drauf

For the issue you are having with Ubisoft Connect and your friend list, please make sure to fully reinstall Ubisoft Connect, and ...

Hey there @ZeppelinsHermit!

Many minor bugs and issues are ommitted from the known issues list, even once they are fixed.

If you are still unable to claim this commendation after the patch that released today, please let us know!

Hey @zVenom_45!

Hopefully the advice from @kniVes-6

I wanted to check in to see if you're able to play the game normally now! Let me know if you're still hav...

Hey @achtbits!

Can you take a screenshot of your current Gunner research progress, as listed in-game? I'd like to see the Field Research stage listed on your specialization selection, as well as the current number of points you have access to.

Hey there @USMC_Tallin!

I'm gonna reach out to the team about this.

In the meantime, could you record a short video of this happening for us? You can use the method explained ...

Hey there @Frimen83, it is likely you've figured this out by now but I wanted to confirm that you can definitely play with your friend on Series X if you're using an Xbox One

Hey there @zVenom_45!

This is an English-language forum, but we do have a German-language forum available Here!

Hey there @BSG75_Actual and @Lazy-Raccoon72

BSG, you mentioned that you took a screenshot before and after a decent gameplay session. Do you happen to have b...

Hey there @KtDodye

I think an issue with our automated system may have closed the case before you were able to get access to it, I am going to re-open it for you and send an email through our system with some instructions on finding the case!

Hello @andreshorter71 and @Sushi-Boy

Just wanted to check in to see if either of you were able to get the exotic parts you were missing last week? If not, we s...

Hello @CJ_Fluffy_Pants!

If you play the character that currently only has 7 keys are you able to get the 8th key from the corresponding hunter?

Hey there @Hazch

Thank you for the very in-depth report on these clipping issues! I appreciate you bringing this to our attention.

Hey there @D4IKAZOKU

Please keep in mind that this is an English-language forum. If you would prefer to seek support entirely in Spanish, you can open a support ticket Here.

For now, I recommend making sure all of the hardware connections with your graphics card are secure and firm, and that your monitor is plugged directly into the graphics card and not your motherboard.

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