Ubi-SleepyGoat

Ubi-SleepyGoat



27 Sep

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Wjx19990519, and welcome to the discussions.

We're only able to provide support in English on these forums. We have a team that can help you in your native language directly, and you can open a support ticket with them Here.

As...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Black-Thunder-3 and welcome to the forums! Sorry to hear you're not able to get some mysteries finished in the Asgard area.

Can you take a screenshot of your full map of Asgard so we can see which mysteries and treasures you've already collected?

Also, if you are having trouble with some specific mysteries, can you take screenshots showing what you're able to see in the areas where they should show up?

Finally, are you also having any trouble with treasures not being in the right spot?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Piotr-Nastal28

I'd like to get a bit more context on what's happening when you try to move the statues around to the right place. There should be pressure plates that you can drag them onto that drain the lava in the square area you took a screenshot of. Are you not able to do that? If so, can you ...

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Hey there @nemesis05!

This thread is about something that is not actually a bug or something that needs to be "fixed" so much as a suggested feature. As a result, I'm going to move this thread over to a place of discussion that is more suitable for feedback items like this.

I do agree that it would be more convenient if you could assign different passive skill trees to your loadouts, but towards the end game, you would always have the majority or the entire passive tree unlocked at all times anyway. That might be the reasoning why it is only the abilities and equipment that can be saved to a loadout.

Anyone else who sees this thread feel free to share if this is a feature you would enjoy! Our teams do collect info from here to see...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Phiolenphil

First of all, welcome to the discussion forums!

I am sorry to hear that you're having some trouble getting access to your old Ubisoft account. Unfortunately, because Reda is connected to the online weekly/daily bounties, you are required to be online through both a PlayStation Network and Ubisoft account in order to access his inventory.

I apologize for the inconvenience, but without being able to access your other Ubisoft account it will not be possible for you to spend your opals and participate in the time limited bounties. This is not something that can be fixed, as Reda's shop is inherently tied to the online elements of the game.


23 Sep

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Synchronos357 and @blendmode

It looks like we were able to recreate this in testing, I'm going to include a few more details from these posts! No guar...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Synchronos357 and @blendmode

I'm going to go ahead and get this reported up, but can both of you answer a few questions for me?

First of all,...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @KarlThorsten89

Hopefully I can help you get your menus fixed up.

Can you let me know if you have any mods installed first of all? If you do, go ahead and let me know which ones!

Did this issue start happening right after our most recent patch, or have you had this problem for awhile?

Finally, can you ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @blendmode

I'd like to collect a bit more information about this issue from you.

To start with, can you let me know if you have any mods installed and list them for me if you do?

After that, go ahead and follow our Basic Troubleshooting Guide. Make sure you ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @nowayy and @SpawnDieRepeat

Sorry to see you're having an inconvenient issue pop up with lifestyle switching.

We'll need to verify a few things before I can get this reported up. Can you answer the following questions for me?

  1. Do you have any mods installed? Even mods that are purely aesthetic.
    1. List any that you do have installed for us.
  2. After the most recent update dropped, have you performed a full reinstall of the game? If not, please r...
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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there everybody. I am going to reach out to the team to see if I can find out whether this was a purposeful change or not.

I will update this thread once I hear back! If this was a purposeful change that the team does not plan to revert, I may move this thread over to the general discussions, which is where we track player demand for features and changes.

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Skipii90, and welcome to the forums.

This is the English-language forum for the game, but we have a German language forum available Here!

That being said, I can provide you with a few things to try and get your NPC...

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22 Sep

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @IVrtuoso, thank you for bringing this to my attention!

If you don't mind, could you run through our basic troubleshooting Guide, and Verify your game files to see if this keeps showing up that way afterwards? I can get this reported up for investigation after th...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @kw_jn

As far as I can tell, this might be working-as-intended, since it's not usual for a player to get this close to a shielded enemy to begin with. Just to clarify, if you move back so that the tip of your gun is not clipping through the shield, you don't do the same amount of damage, right?

Just to ensure this isn't a one-off glitch, you can also try following our basic console troubleshooting ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there everyone. I've gotten this issue reported up for investigation, with that video included.

Would anyone be able to record a short video of the workaround that was mentioned where you can swap out a non-set gear piece to reactivate the set bonus? I would like to include that in my report as well!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @TyMINnIs, welcome to the forums and thanks for bringing this up!

Can you record a Video showing your set bonus not working properly, along with the method you...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @SuspiciousPixel

This might be a lingering impact of a Countermeasure you ran into during this Countdown run. Were you able to deactivate the countermeasure at any point and use your skills normally during this run? Were the other players also unable to use any skills or grenades?

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Visengat-BLZ

I hate to see someone suddenly having weird performance issues like this. We'll need to collect a few files from you through a support case. Click Here, and review the instructions on generating an MSINFO and DXDIAG file. Then click Here and attach those files ...

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Ninro_ sorry about my delay in responding here!

Did you have any luck with changing your hardware acceleration settings with regards to your performance issues?

Also if you have the video in question saved as a VOD you can post a link to it with some relevant time stamps and I can check it out that way!

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    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @AussiePatriot

Sorry about my delay in getting to this post! Are you still having issues changing your cosmetics around? If so, can you go ahead and try Verifying your game files for me?

If you can grab a short ...

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