Ubi-TheBerry

Hey @kistbier1337 ,

Your original account should still exist, there's just issues with emails being received.

This is something we can look into, but not via the public forums.

Could you please contact us directly via our ...

Hey there @marcoevich ,

Just checking to see how you're getting on?

Were you able to give Milky's suggestion a try?

Hello there @iami_7 ,

I'm sorry for our delay in responding to your original post, thank you for keeping the thread updated with your findings!

Great to hear you've since been able to find the cause and get it fixed!

If there is anything more we can help with, please let us know!

Thanks for getting back to us @thegoblin14 , sorry to hear you're still unable to connect.

I will kindly ask though that when waiting on a response, please refrain from bumping your thread.

We will get back to you so please don't worry and we don't want any important posts or information being missed by repeated bumping!

Regarding your connection issues however, could you please ensure that you have given all of the steps in our ...

Hey there @thegoblin14 ,

For Honor was undergoing maintenance earlier today which will have prevented players from connecting.

This has since concluded though, are you still having any issues?

Hey there @finalstalfos12 ,

Thanks for getting back to us!

Glad to see it's since sorted itself!

You know where we are if there's anything more you need any help with.

Take care!

Hey there @pincer_jack ,

Thank you for reaching out!

The game was under maintenance earlier today, this has now concluded.

Are you still receiving this error when attempting to play?

Hey @noxious81 ,

This will be noted to the team.

We don't have any info just yet regarding the Directive being disabled as it's still being looked into.

But should any changes be announced, we'll let you know.

Thank you!

No problem at all @ralpho72 !

Hey there guys,

We have nothing of note ongoing at the moment regarding Delta-03 related crashes and the servers are running as normal at the moment.

Thanks for giving our troubleshooting steps a try already, sorry to hear they haven't done the trick.

For us to be able to look into this further with you, could you please contact us directly via our Support Site, ...

Hey there guys,

Thank you for reaching out to us with this, sorry to see you're having this issue at White Oak!

This doesn't appear to have been raised to the team yet, so we'd like to get this passed onto them asap.

Could you guys please capture a link a clip here of this behaviour in-game so we can take a closer look and pass it onto the team?

Appreciate it!

Hey there @aeralure ,

Thank you for reaching out to us, I'm sorry to hear you were stuck given the difficulty of this element of the mission.

I'm glad to hear you were eventually able to complete it, nice one!

I am more than happy to pass your feedback regarding an Abort option in the Viewpoint mission to the team for consideration.

I hope you're enjoying the game all the same and if there's anything more we can help with, please let us know!

Hey there @ralpho72 ,

Thank you for reaching out!

As this is our English speaking forum, could you please translate your post so we can see how we can help?

Or alternatively, you're more than welcome to post to our German forums or contact us via our ...

Hey @tedwhisker ,

Sorry for our delay in getting back to you!

In similar instances I've seen of odd control issues with Series X / S controllers, using it via a wired connection has very often resolved the issue.

Given that the game predates the Series X, while it is still running as an X-Input controller, attempting to use it wirelessly appears to result in some issues.

If you could please try plugging in the controller and letting us know if there's any changes?

Thank you!

Hey there @mishtorcu ,

I can see we responded to your open case earlier today, if you could please check this when you're next available.

As you have a case open already, this will be the best place for us to assist you as we can give more direct support there rather than providing steps it looks like you've already tried here.

If you can get back to us when you're free and we'll continue working on getting you up and running.

Thank you!

Hey @generalxace ,

Thanks for getting back to us.

Just to check, are you using Surround Sound in-game? And if so, may we please know your audio output device and any other sound software you use (such as Dolby Atmos)?

Hey @thedeadones152 !

I've marked @Adrian-11 's response as the answer, but also just to officially confirm - System Corruption is a DZ exclusive.

If you have any further issues locating it, or of course any other questions, please let us know!

Hey @carlosart1989 ,

Thanks for reaching out and sharing your enthusiasm and interest in The Division titles, glad to see you're enjoying it and have so much to share!

We will continue to pass your comments on, but please be aware that this doesn't not guarantee any of these suggestions will make it to the live game.

We are not the game's development team, rather we are Player Support specialists.

We can and do pass player's feedback and comments onto the team, but from that point on it's up to the team's discretion if any of these sugges...