Ubi-TheBerry

Ah I see thanks for letting me know @lolol934 , I'll pass the Reddit thread onto the team too and we'll let you know should we hear more from them!

Thank you for your help!

Hey guys!

Sorry for our delayed response!

This is indeed something that was raised to the team, however they've had issues reproducing it and would like more information.

@Bazsikia123 - if you could please re-try the raid on your second agent and let us know if you still don't receive the project as this would be good for us to know.

Thank you!

Hello @suzerainvous ,

Thank you for reaching out to us.

This issue was raised to the team some time ago to be investigated, however they have had issues reproducing it.

If you're still encountering this could you please share a clip demonstrating this and any steps to reproduce it and we will be more than happy to re-raise it to the team so they can take another look.

Thank you!

Thanks for taking the time to share this @z4mb3r11, appreciate it!

Hopefully other players are able to confirm if any of these suggestions help as it'd be very handy for us to keep track of!

Hey guys!

Sorry for our delayed response!

Thanks for the updates @llIlIlIIIllIIII , great to see you've since been able to receive and open your caches!

And thanks for the support here @Noxious81 , appreciate it!

Hey there @luis_heartless ,

As this is our English speaking forum, I've restored your English post so we can respond.

Sorry to hear trophies aren't triggering for you!

Is it only the Warlords of NY trophies you're having issues with?

Do DC trophies still work?

And if possible, are you able to provide any screenshot or clip examples showing the trophy locked but requirements being met?

Thank you!

Hey there @dools188 !

Following @Kabal81's suggestion, if there's no change after checking your Colour-blind Options, could you please provide some screenshots or clip examples so we can take a closer look?

Thank you!

Thanks for this @lolol934 !

Are you able to provide any clips of you attempting the mission yourself so we can pass those onto the team, as this is also what they've requested?

Much appreciated!

Hey there guys!

Just checking in to see how you're getting on @delaw?

@Noxious81 is spot on with their questions, if you're able to share more info we'd also lov...

Hey there @majorpainage !

It does sound like it's relating to the keyboard itself - it's very easy to accidently trigger the alternate controls, I've done it myself plenty times.

It should stick to WASD after changing it back though so there's still some things I'd recommend checking;

• If your keyboard doesn't support USB 3.0, try ensuring it's plugged into a USB 2.0 port.
• Check your keyboard's drivers are up to date in Device Manager. (Win+R > devmgmt.msc)

If there's anything more you need help with, please let us know...

Hey there @almedihar ,

Thank you for reaching out to us, sorry the game appears to be flickering!

May we please know if you're using a desktop or laptop?

And have you given any troubleshooting steps a try?

Thank you!

Hey @battlebrotheruk ,

Thanks for getting back to us with this, I'm sorry for our delayed response!

I'm afraid the Vimeo link doesn't appear to be working - would you be able to check the video's permissions and repost it?

Thank you!

Hey @tyranmedic ,

Thanks for getting back to us - may we also please know what platform you're playing on when you're encountering this?

Hey there guys,

Thank you for continuing to post updates on your inventories - I'm sorry to see many of you have logged in to find weapons are missing!

So we can take a closer look at your accounts and inventories, could you please reach out to us via our Support Site, Facebook or Twitter?

When doing so, could you please include the following information;

• The Agent weapons are missing for
• Which weapons are missing
• The date you noticed they were missing / could last access them

Thank you!

Hey @tony_the_shark7 ,

I'm sorry to hear you've since uninstalled the game - we'd be more than happy to continue looking into any issues you're having if you do decide to give it another try later.

And of course if there's anything more we can help with, please let us know! We're always here and always happy to do what we can to help with player's queries!

Hey @SweatyRamrod69 ,

Thank you for reaching out to us, sorry to see you've been unable to launch the game!

Just to confirm - does running the game with admin privileges allow you to successfully boot?

Hello @unnecesaurus ,

Thank you for reaching out to us with this.

May we please know if you're using the controller wirelessly via bluetooth?

If so - could you please try the controller via a wired connection and let us know if this works.

We are aware of some titles not being compatible with the Series Controllers when being used via bluetooth and this has been fed back to the team, but using wired should work in the meantime.

Thank you!

Hey there @abtakha_magnus ,

Thank you for reaching out to us with this, I'm sorry you're being impacted by long loading screens!

This is something that's being looked into by the team at the moment, but they're still welcoming more examples.

If possible, could you please capture a clip demonstrating the loading difference between your main and another one of your agents?

And may we please know the progression difference between each agent (what level is your main agent vs one of the agents who load in quicker)

Thank you!