Ubi-TheBerry

Thanks for getting back to us @sokol-tm !

Very glad to see the rumble is back to working as normal!

If there's anything more we can help with you know where to find us!

Hey guys!

Thanks so much for sharing this solution @ClearwaterTM , fantastic to see it worked for you @Sidsam03

If anyone else having this issue is able to test the same suggested fix and let us know if this also works for you, it'd be appreciated as it's certainly handy for us to note.

Thank you!

Hey @padrialos ,

Thanks for reaching out about this!

This is indeed working as intended, drops are randomized and there's no guarantee you'll always get what you're missing so in the late-game, you may find a few instances where you're getting things you already have / don't currently need.

We're more than happy to pass your comments regarding the drop rates onto the team as feedback though!

Hey guys,

Just to add after taking a look at the clips myself, these responses are spot on.

Thanks so much for sharing this screenshot example of the icons @Noxious81 !

In your clips ...

Hey @mikejr7777 ,

Thank you for reaching out!

Following @the_Kettle's advise to update / rollback your drivers, have you seen any change?

Thanks for confirming this @theblackrose-_ !

Would you be able to please provide any clips demonstrating this so we can take a closer look and pass them onto the team if necessary?

Much appreciated!

Hey @hk-1133 ,

Thanks for reaching out.

So are you able to interact in menus, just nothing in the live-game?

As Ubi-Wheelyduck has requested, if you could please provide some screenshots or clips so we can take a look, it'd be appreciated.

Thank you!

Hello there @dwartho ,

Verifying the game's files scans for and repairs any missing / corrupted files so it shouldn't lead to crashing issues, sorry to see you're now having trouble!

We have some further troubleshooting steps designed to address crashing / performance issues available here, if you could please give those a try.

Should there still be no change after those steps, you're welcome to contact us directly via our ...

Thanks for the heads up @mayankinggaming , it isn't guaranteed with all DLCs / titles but we'll always advise against getting into the habit just to save then having to go through the refund process in the event they aren't compatible.

Glad to see you've had no bother so far though!

Hey @blinxiv ,

I wouldn't advise purchasing the DLC from the Ubisoft Store as you then run the risk of your DLC and Game being incompatible, ideally the game and DLC should be purchased via the same platform.

If you haven't done so already, could you please try ensuring you have the Steam overlay enabled (and try toggling it off / on).

Please let us know if there's any change following this.

Thank you!

Hey guys!

@Noxious81 - thanks for translating!

@kolombi - if you could please keep posts in English here in future it does allow us to best help!

If you have lost an agent, could you please reaching out to us via our ...

Hey there @gossamercord8 ,

Thank you for reaching out to us!

May we please know what it is you're referring to?

Do you have a link the exact forum section you're looking at? As there isn't a specific Clan section in the current Discussions.

Thank you!

Thanks for this @sasorisan1 !

I can see this happens to be something raised to the team already so I've passed your response and earlier linked clip onto them as part of this for them to take a look themselves.

It may be that they have further questions, so please keep an eye our here as this is where we'll post any updates!

Sorry for the delay in responding to this @joeferro !

There are many factors that can lead to and impact PC and game performance, with system file issues and antivirus certainly being a possibility.

May we please know the other troubleshooting steps you've also attempted?

Did you follow thi...

Hey there guys,

Thank you for reaching out to us. The team are looking into these crashing reports, of which I've passed your details on.

In the meantime, may we please know if you've attempted any troubleshooting steps since encountering these crashing instances and if any have resulted in any changes?

Thank you!

Hey @sasorisan1 ,

Thank you for sharing this!

The team have been having issues reproducing this issue and as the event has now concluded will be keeping an out for any future instances if the event makes a return.

I've passed your report onto the team though and if there's anything more we can help with please let us know!

Hey there guys,

Thank you for getting back to us @JoeFerro , @Valinari and sorry for our delays!

I've passed your responses onto the game team as they continue to look into this.

We'll let you know if there's more information we need or if there's any news!

Hey @sasorisan1 !

You shouldn't be able to place a turret atop a Warhound so this is working as it should be.

If there's anything else we can answer or help with, please let us know!

Thanks for sharing this @hralex1951 , just to check did you find the steps linked by Milky to help at all beyond flushing the DNS?

Thanks for getting back to us @sandgurung !

We'll pass this feedback onto the team!

You know where we are if there's anything you need more help with!