Ubi-TheBerry

Thanks for the update @azullFR !

Are challenges progressing as normal now for you?

@Ibervang - could you please confirm this too?

Thanks for sharing this advice too @azullFR, much appreciated as always!

Thanks for the response @N_T_D.

We're a lot busier than usual across our support platforms, including the Valhalla Discussions. As such, there's been a delay while we work on responding to everyone's posts.

We appreciate your patience at this time.

As a fix has been pushed for the issue already, there's little we can do to assist here without the update version being installed.

Could you please elaborate more on the issues you're experiencing at the end of the story too?

Thanks for the update @Diddy_DHS .

If you go to the location of the fragment; spoiler - are you able to trigger the quest there?

Otherwise, could you please provide some additional screenshots showing the other Fare Thee Well quests as being completed?

Thanks for the assist here guys, appreciate it!

In the meantime, our investigation into this issue is still ongoing.

We'll share updates when they're available!

Hey @Guill3jab,

Thanks for reaching out.

Did you collect both letters at the gravesite too?

As this is often missed?

Otherwise, please could you provide a video of this?

Thanks for the update @aaronmerino7 .

Do you have an earlier save you're able to test with at all too?

Otherwise, please could you capture and share a video of the issue so we can take a look?

Much appreciated!

Thanks for getting back to us @Iaens, I'm sorry to hear you're still unable to launch the game.

We do have an investigation open regarding crashes when playing, which this may be related to.

I've recently made a post noting what additional information we need from players to pass to the team ...

Hello @Snakeeater49910,

It sounds as though the game is not compatible with the chat pad, which we're happy to pass on to the team as feedback.

In the meantime, please continue to play with the chatpad unplugged.

If you have any other queries, please let us know!

Thanks for continuing to reach out guys, we appreciate it and I'm sorry to see you're having issues.

This is still being investigated by the team.

When we have more information available to share, we'll update the tread.

Thank you and apologies for any inconvenience caused!

Hey there @Ztwo90 ,

Thanks for reaching out to us and reporting this!

Are you still stuck at this section?

If you leave, start / complete another quest then return are you still stuck?

And could you please share a video of the issue so we can take a closer look?

Much appreciated!

Hello @icemanm_esp,

Thank you for reaching out.

This has been fedback to the team as noted below, but there are no further updates available.

Should anything be announced in regards to this, we'll update the forums accordingly.

In the meantime, I hope this doesn't hinder your experience too much.

Hey @TheNorfolkian,

The matter regarding Kara's shop has already been noted to the team.

In the meantime, you should still be able to purchase mats in other shops.

When more news is available, we'll share it here.

Thank you!

Hey guys,

Apologies for our delayed response.

Thanks for the assist here @azullFR!

@Nick697284 - please let us know how you get on and if you need a...

Hey @lemonsno,

This is certainly a new one - could you please share some screenshots showing the content displaying as an Add-On for Origins instead of Valhalla?

Does uninstalling / removing the DLC / Add-Ons and reinstalling help at all?

If not, could you please give the steps in our ...

Hey @Apollonia3234,

Thanks for reaching out.

Are both profiles linked to their own respective Ubisoft account?

And are they on the same single console?

Hey guys,

Thanks for reaching out to us with this!

I've merged your threads together.

Are you able to share a screenshot of this error, or does it just appear in the log?

If this an error you're seeing more in the log rather than a pop-up when playing and are experience general, but persistent crashes, please could you confirm the if the following suggestions help at all;

• Have you completed the steps in our troubleshooting guide
• Does disabling the Ubisof...

Hey there @ravenssw,

Thanks for reaching out and reporting this!

A video would be beneficial.

Could you please upload it to a hosting site (such as YouTube, Imgur, Cloud Storage) and share the link here?

Much appreciated!

Hey @Snakeeater49910,

Thanks for reaching out.

This isn't something that has yet been noted to the team.

Do you still encounter this issue?

If so - does it continue when using an earlier save?

Are you able to share any video examples of the issue?

Thank you!

Hey @Snakeeater49910

Thanks for reaching out and reporting this.

Does this happen each time you use a raven or was it a one off?

Do you have any video examples at all?

Does this continue on a non-insider OS build?