Ubi-TheBerry

Thanks for noting your findings here too @elsiecable258 .

If you have any issues launching the game at all, please do let us know!

Thanks for reaching out with this @SenpaiStaxkz!

If you reload the game / leave the area and return is it still at the same position?

Or are you able to retry the section? If so, are you able to aim it to be further right by the hole?

Hey @xyztsai,

Does the map / quest log direct you to speak to him?

You should be able to to find him to complete the quest by going ~100m North of the event starting point.

Hey guys,

For current loot / pickup issues - please do disable the 'Light Fingered' skill.

We are aware of this issue with the skill and the team are working on a solution.

As this is a much older thread, I'll be locking it from here on, but please reach back out with any other queries!

Thanks for noting this @Da_Haagen_Dazs !

Hey @ElasticHeart33,

Thanks for reaching out.

We're a lot busier than usual via our Support Channels at the moment, so we are unfortunately experiencing delays in our responses.

At this time, we ask that you remain patient and we'll be in touch with you to get your accounts linked properly as soon as we can.

Please understand that we cannot assist with these account queries via the public forums, nor can we aid in a faster response.

Thank you for your understanding and patience!

Hey there @dominantboy,

Are you able to share any screenshots of what you can see so we can take a closer look?

Hey there @marcGforce

Thanks for reaching out to us with this!

Is this still the case after reloading the game and save?

As well as if you leave, start / complete another quest, then return?

Hello @YourLastDance,

We're a lot busier than usual across all of our channels, so it's taken us a little longer than we'd otherwise like to response while we work through everyone's queries.

We apologise for the delay and appreciate your patience while we get back to you.

You note this only occurs when your console is connected to PSN - is this still the case?

And does this issue occur with all of your other saves or are you just not able to load them at all (if the latter, do you receive an error or the same crash?)

I've already...

Hey there @winnoward168,

Thanks for reaching out.

This has been raised previously but was understood to be resolved.

Please could you share a video or screenshot showing what happens when you attempt to approach or speak with Hytham too?

Hey there @lordkenf

Apologies for the delay, but I'm glad to see @YTgrzmot69 was able to help here and you've since been able to confirm yourself that saves do remain accessible!

If there's anything else we can help with in future, please don't hesitate to reach back out!

Glad to see this helped you too @azullFR !

No problem @azullFR, let us know how you get on!

Hey there @AORUS2017 ,

Thanks for the updates, apologies we didn't get back to you sooner!

Fantastic news though, I'm glad to see you were able to beat the Champion!

I hope you enjoy the rest of the game and you know where we are if there's ever anything else you need help with in future!

Hey there @petterl,

Thanks for reaching out, apologies for our delay in getting back to you here.

The issue with the Hugr Slot has been raised to the team for investigation, however we don't have any further updates at the moment on this.

Should we hear more, we'll update the forums.

As for the torch issue - do you never seen the flame or only in certain places / circumstances?

Thanks for getting back to us @Bucky_Goldstein !

I'm glad to see you've been able to since drop down, albeit through some interesting means!

We'll note this to the team and thanks for sharing the video should anyone else be stuck!

If there's anything else we can assist with, please do let us know.

Hey there @garrry31

Thanks for reaching out and for keeping your thread updated, I'm glad to see you were able to find a workaround and appreciate you sharing it with us here!

If there's anything more we can assist with in future, please don't hesitate to reach back out to us!

Hey there @OxIdOAC,

Thanks for reaching out and for updating your post too!

I'm glad to see this has since sorted itself.

Please don't hesitate to reach back out if there's anything we can help with in future!

Hey there @CheatKing22,

It isn't possible to skip cutscenes in their entirety, but you can make them go faster using Space.

Apologies for any inconvenience this may cause and if you have any other questions at all, please do let us know!

Hey there @JiminiFrog

Thanks for reaching out and apologies for the delay!

We are indeed aware of issues with trophies retroactively unlocking on console.

We don't have any further update son this at the moment to confirm if it will receive a fix, however, as you've already found, completing an element of the requirements on PS5 should trigger them to pop again.

As for Kara's shop - this has also been raised.

The workaround in the meantime is to visit other shops for mats.

Should any further information on the above be s...